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Toyota · NHTSA safety record

2015 Toyota Yaris

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 15 safety complaints about the 2015 Toyota Yaris with the US government. Of those, 9 describe a crash, 10 people were injured and 5 deaths are recorded. 4 recall campaigns are open against it.

The most complained-about system is the air bags, named in 5 complaints, 33% of the total. The typical failure was reported at 35,000 miles, the median across the 9 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2015 to May 2024 · How this is counted

What is on file

15 complaints on file

15

Complaints

9

Describe a crash

0

Mention fire

10

People injured

5

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 5 · 33%
SERVICE BRAKES 3 · 20%
UNKNOWN OR OTHER 3 · 20%
VEHICLE SPEED CONTROL 3 · 20%
STEERING 2 · 13%
STRUCTURE 2 · 13%
ELECTRICAL SYSTEM 1 · 7%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 7%
ENGINE 1 · 7%
SUSPENSION 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 15.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 3.

4 3 2 1
15 16 17 18 19 20 21 22 23 24

This is the year the complaint was filed, not the year the failure happened. The range runs from 2015 to 2024.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2015 Toyota YARIS, and it is a separate question from what owners report going wrong later.

Test Liftback 5 HB FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 13.6%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

AIR BAGS:SIDE/WINDOW

19V319000 · April 23, 2019

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2017 Yaris vehicles. The wire harnesses for the side air bag sensors located within the front doors may crack and corrode, possibly causing the non-deployment or improper deployment of the front seat side air bags and the curtain shield air bags.
The risk
In the event of a crash, front seat side air bags and curtain shield air bags that do not deploy as intended can increase the risk of injury.
The remedy
Toyota will notify owners, and dealers will replace the wire harness assembly in the front doors, as necessary, free of charge. The recall began June 7, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K1F/K0F.

Toyota Motor Engineering & Manufacturing · up to 43,221 vehicles across all model years covered

SUSPENSION:FRONT:SHOCK ABSORBER

16V367000 · May 26, 2016

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Yaris vehicles manufactured January 13, 2015, to February 27, 2015. The front strut mounting bearings can be damaged when a high load is applied to the strut, such as driving over a large bump.
The risk
A damaged strut mounting bearing may cause the strut rod to separate, causing a loss of vehicle stability and increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the strut mounting bearings and, as necessary, replace the strut and front suspension support sub-assembly, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners July 12, 2016. The recall began on September 29, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0S.

Toyota Motor Engineering & Manufacturing · up to 3,106 vehicles across all model years covered

STRUCTURE

15V134000 · March 9, 2015

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2012-2015 Yaris vehicles manufactured August 31, 2011, to February 9, 2015, and sold or registered in Puerto Rico. The affected vehicles may have been manufactured with a roof headliner that does not provide the proper occupant protection in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, " Occupant Protection in Interior Impact."
The risk
If the vehicles are equipped with a headliner that does not meet the impact requirements, there is an increased risk of occupantl injury in the event of a crash.
The remedy
Toyota will notify owners, and dealers will replace the headliner, free of charge. The recall began on June 22, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 16,582 vehicles across all model years covered

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

15V098000 · February 19, 2015

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Yaris vehicles manufactured September 8, 2014, to January 9, 2015. The affected vehicles may have improperly tightened rear axle bearing bolts.
The risk
The improperly tightened bolts may loosen during vehicle operation and may potentially cause the wheel to lock up or may damage the rear brake components, reducing their effectiveness. Either condition increases the risk of a crash.
The remedy
Toyota will notify owners, and dealers will inspect the rear axle bearing bolts, tightening them as necessary, free of charge. The recall began during April 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 226 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

5 deaths · 3 injured · crash · towed · 15,250 miles

SUDDEN UNINTENDED ACCELERATION WITH SPEED OF ALMOST 100 MPH, BRAKES NOT SLOWING VEHICLE WILE TRAVELING E/B ON FREEWAY AND EXITING OFF RAMP AND COLLIDING WITH ANOTHER VEHICLE TRAVELING N/B ON CITY STREET CHP COLLISION REPORT # 9855-2015 2306 VEHICLE IMPOUNDED FOR INVESTIGATION.....UPDATED 01/25/16 *BF

NHTSA complaint 10819882. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

2 injured · crash · towed · 12,000 miles

THE TOYOTA 4 DOOR YARIS SUDDENLY ACCELERATED UPON INITIATING MOVEMENT FROM A RIGHT TURN STOP. THE VEHICLE ACCELERATED TO APPROXIMATELY 30 MPH WITHIN 100 FT. AND CAUSED A HEAD ON WITH FORD 250 TRUCK. UPON IMPACT, THE STEERING WHEEL AIR BAG DEPLOYED AND DRIVER OF THE YARIS SUSTAINED A CONCUSSION, FRACTURED STERNUM AND SEAT BELT BRUISING. THERE WAS SOME DAMAGE TO THE FORD 250 BUMPER AND THE TRUCK NEEDED REPAIRS INCLUDING A NEW BUMPER AND REALIGNMENT OF THE TRUCK VEHICLE TOTAL ALIGNMENT. IT IS UNKNOWN IF THE DRIVER OF THE FORD 250 SUFFERED ANY INJURIES. THE YARIS WAS TOTALED INCLUDING COMPLETE CRUSHING OF THE ENGINE WHICH ENDED UP NEAR THE DRIVER'S SEAT.

NHTSA complaint 10851705. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · 40,000 miles

WHILE I WAS PARKING MY CAR IN MY DRIVE WAY AND I TRIED TO STOP WITH THE BREAKS . I DIDN'T STOP EVEN THOUGH I WAS BREAKING HARD AND THE SPEED EXCELLERATED AND I HAD TROUBLE CONTROLING THE STEERING WHEEL , ITS MOVED IT SELF.

NHTSA complaint 10994479. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

LOST VEHICLE CONTROL DICHING AND CRASHING IN TO A TREE.

NHTSA complaint 10918629. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

56,000 miles

The contact owns a 2015 Toyota Yaris. The contact stated while driving at an undisclosed speed, the seat belt light flashed on the instrument panel, indicating that the seat belt was not being worn. The air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the wiring harness. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V319000 (Air Bags, Electrical System) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 56,000.

NHTSA complaint 11586362. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Since my original lease of my 2015 Toyota Yaris SE from Hanlees Hilltop Toyota in January 2015, both the front and rear bumpers have continually come unfastened. This was described as a known defect by two employees at this location: Tito Anopol (phone [XXX] ) and [XXX] (phone [XXX] ). [XXX] noted the roof trim was also notorious for coming unfastened. He removed the top inlets from the roof exterior, helped replace them with OEMs, yet they still flew off the vehicle on the freeway. On August 29, 2023, the service team at Hanlees Hilltop Toyota verified the tabs on the bumpers are broken, and are even saying they cannot guarantee they will be able to properly install new parts if I order

NHTSA complaint 11541543, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

A car accident I had in March 2021, I was rear ended from behind and none of my airbags went off. I called Toyota and they said that that’s how it was supposed to be because of whatever situation of being rear ended

NHTSA complaint 11448436. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Bumber detaches,

NHTSA complaint 11421462. Filed by an owner and not verified by NHTSA or by us.

ENGINE

75,000 miles

SQUEALS WHEN CRANKS, ALL THE TIMES.

NHTSA complaint 11315430. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 35,000 miles

TL* THE CONTACT OWNED A 2015 TOYOTA YARIS. WHILE THE CONTACT WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF HER VEHICLE. THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED FULL BODY AND FACIAL CONTUSIONS, WHICH REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE NON-DEPLOYMENT OF AIRBAGS DRIVER OF FAILURE WAS NOT DETERMINED. DRIVER OF CAR THAT HIT ME ADMITTED FAULT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN. *TT*JB

NHTSA complaint 11180064. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Yaris

Model year Complaints Recalls Deaths
2020 9 1 —
2019 26 3 —
2017 15 3 —
2013 9 1 —
2012 35 5 1
2011 25 3 —
2010 90 9 —

Other 2015 Toyota models

RAV4 304 Camry 271 Sienna 232 Corolla 220 Highlander 192 Prius 165 Tacoma 101 4Runner 86

Complaints on file, same model year.

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst