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Toyota · NHTSA safety record

2020 Toyota Yaris

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2020 Toyota Yaris have filed 9 safety complaints with NHTSA between June 2020 and September 2024. The most complained-about system is the engine, named in 3 of them (33%). The typical failure was reported at 6,000 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

21V617000 · September 27, 2021

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 Yaris, Yaris Hatchback, and Yaris Sedan vehicles. An impeller within the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
The risk
A fuel pump failure may cause an engine stall, increasing the risk of a crash.
The remedy
Dealers will replace the low-pressure fuel pump assembly, free of charge. Owner notification letters were mailed December 30, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB05 and 21TA05.

Toyota Motor Engineering & Manufacturing · up to 31,307 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

ENGINE 3 33%
FUEL SYSTEM, GASOLINE 3 33%
UNKNOWN OR OTHER 3 33%
ELECTRICAL SYSTEM 2 22%
VEHICLE SPEED CONTROL 2 22%
FORWARD COLLISION AVOIDANCE 1 11%
SEAT BELTS 1 11%
SERVICE BRAKES 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 6.

2020 2021 2024
2020 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES
The vehicle do unnecessary abrupt breaking in the highway when the road are reduced due to reparation. In addition in two times, when I tried to park to my garage in the back of other vehicle the breaking system related to collision is activate. This area of my garage is an inclined drive way zone and I put the vehicle back to other. In occasions when I go out to my residence, I need to go thru a control system that content a electrical barrier (electric arm), and around 4 or 5 times, when I close to this area the car did a hard stop, and the collision red light turned on with a beep sound, the same indication when the car activate the breaking system in the highway and when I try to park

NHTSA complaint 11616413, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This 2020 Yaris is registered to me but driven by my daughter to her workplace less that 3 miles away. The first incident involved the engine laboring to start and when she came home, the battery was dead. I was able to re-charge the battery at home but 2 days later, the car would not start at home. I have an auto engine scanner that registered a P2610 code stating "an Engine Control Module, ECM/PCM Engine Off Timer Performance". The battery had been completely drained of its liquid. This is a safety hazard that could have stranded my daughter as she sometimes drives to Houston which is about 30 miles away. I researched this code and found that the NHTSA has previously issued notices on

NHTSA complaint 11544389, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE
The contact owns a 2020 Toyota Yaris. The contact received a notification for NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11444019. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE
The contact owns a 2020 Toyota Yaris. The contact received notification of NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue but informed the contact they did not know when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11443092. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

8,000 miles

The contact owns a 2020 Toyota Yaris. The contact received notification of NHTSA Campaign Number: 21V617000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was bucking and jerking while driving at slower speeds. The contact stated that also that while depressing the accelerator pedal, the vehicle failed to respond. Additionally, while depressing the accelerator pedal to the flooring, the vehicle made an abnormal growling sound. The approximate failure mileage was 8,000. VIN

NHTSA complaint 11438478, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
i was at a stop light waiting for a left turn. there was a truck in front of me. the light turned green. the truck drove forward and was beginning to turn. there was a car space between me and the truck. i accelerated to turn and within a few seconds i felt the anti lock brakes activate, car stopped the engine shut off. i had to put the car in park and restart the engine. its a good thing there wasnt a car behind me.

NHTSA complaint 11433853. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Yaris

Model year Complaints Recalls Deaths
2019 26 3
2017 15 3
2015 15 4 5
2013 9 1
2012 35 5 1
2011 25 3
2010 90 9

Other 2020 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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