2016 Volkswagen Golf

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

The remedy

Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Volkswagen Group of America, Inc. · up to 261,257 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.

The risk

An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.

The remedy

Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.

Volkswagen Group of America, Inc. · up to 1,216 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

The risk

Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

The remedy

Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Volkswagen Group of America, Inc. · up to 679,027 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

The risk

If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

The remedy

Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

Volkswagen Group of America, Inc. · up to 56,173 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

The risk

Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

The remedy

Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.

Volkswagen Group of America, Inc. · up to 33,168 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

The risk

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

The remedy

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Volkswagen Group of America, Inc. · up to 252 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.

The risk

As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.

The remedy

Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.

Volkswagen Group of America, Inc. · up to 110,042 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.

The risk

A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

The remedy

Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.

Volkswagen Group of America, Inc. · up to 55 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

The risk

If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

The remedy

Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Volkswagen Group of America, Inc. · up to 91,867 vehicles across all model years covered

Closed recall query · opened December 12, 2023 · closed July 1, 2024 · led to recall 24V110

the gasoline fuel system

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

towed · 9,558 miles

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE CONTACT HEARD A CRACKLING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED WITHOUT WARNING. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DIAGNOSED THAT THERE WAS A MECHANICAL FAILURE IN THE VACUUM PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,558. THE CONSUMER STATED THE CONCERN WAS THAT THE VEHICLE WAS REPAIRED WITH THE SAME OEM PART THAT INITIALLY FAILED. THE MANUFACTURER WAS NOTIFIED. THE CONSUMER REQUESTED FOR THE VEHICLE TO BE BOUGHT BACK BUT, THE MANUFACTURER …

NHTSA complaint 10897131, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 41,000 miles

The contact owns a 2016 Volkswagen Golf. The contact stated while driving approximately 35 MPH, there was an abnormally strong gasoline odor in the cabin of the vehicle. The contact drove to the residence and became aware that there was a puddle of gasoline under the passenger’s side rear wheel nearby the fuel tank. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.

NHTSA complaint 11571071. Filed by an owner and not verified by NHTSA or by us.

The EPC light has luminated 3 times in the last several months. The vehicle stutters and will not accelerate past 25 MPH. Shutting off the engine and restarting it clears the light and vehicle drives normally. The check engine light does not illuminate and no OBDII codes are stored. Manual states to take vehicle to authorized dealership for diagnosis if light stays illuminated.

NHTSA complaint 11688624. Filed by an owner and not verified by NHTSA or by us.

I was driving my vehicle on the highway when a driver stopped me and warned me that my vehicle was leaking a huge amount of gasoline. I had a technician inspect the car to see if it might be a fuel line, the technician told me the fuel.lines were good and there were no signs of the gas coming from the lines and no cracks on the tank either. I received a letter from Volkswagen about the recall and I researched it and it says that if that is the problem the car would be leaking gas and it was dangerous as an ignition might cause a fire. I towed my vehicle to the Volkswagen here in Laredo after calling and speaking to someone from service and told yes I could bring it in and the recall part …

NHTSA complaint 11656404, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Car began spraying fuel upon turning the key in the ignition. Recall work pertaining to the suction jet pump was recently performed and is the only likely cause of this issue. Car did not leak when fuel pump was disengaged. Very lucky that issue occurred in a parking lot while not moving and did not lead to a fire or crash.

NHTSA complaint 11627766. Filed by an owner and not verified by NHTSA or by us.

My EPC light began to appear randomly in early 2024. I received a recall notice on the gear shift trim around the same time, so called Jack Ingram VW in Montgomery to schedule a time for them to fix it (and also ensure they had the part). I asked them to also check on why the EPC light was coming on. Brought in my car on 2/28/24. Service Dept then tells me they weren't sure what was causing the EPC light to come on, and they didn't have the gear shift trim part. They quoted me a lot of work to do, which I wasn't prepared financially to have completed. EPC light continued to appear at random. Each time it did, my car would shake and it would feel like I was losing control of the vehicle. I …

NHTSA complaint 11623672, quoted in part. Filed by an owner and not verified by NHTSA or by us.

36,018 miles

The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, there was an abnormally strong fuel odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the fuel tank suction jet pump had failed, causing damage to the fuel tank. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 36,018. VIN …

NHTSA complaint 11598685, quoted in part. Filed by an owner and not verified by NHTSA or by us.