CSR

Jaguar · NHTSA safety record

2017 Jaguar F-Pace

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

63

Complaints

3

Crashes

2

Fires

2

Injuries

0

Deaths

Owners of the 2017 Jaguar F-Pace have filed 63 safety complaints with NHTSA between June 2016 and June 2026. The most complained-about system is the engine, named in 33 of them (52%). The typical failure was reported at 33,000 miles, the median across the 31 complaints that gave an odometer reading.

Complaints fell 45% year on year: 6 in the twelve months to 2026-Q1, against 11 in the twelve before.

NHTSA has issued 4 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (4)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

18V052000 · January 12, 2018

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 F-Pace vehicles. The Instrument Cluster (IC) may intermittently go blank.
The risk
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall began on February 16, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Note: This recall expands the scope of vehicles recalled under 17V-678. Jaguar's number for this recall is H056.

Jaguar Land Rover North America, LLC · up to 3,002 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

17V678000 · October 26, 2017

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
The risk
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

Jaguar Land Rover North America, LLC · up to 7,036 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

17V491000 · August 4, 2017

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2017 Jaguar F-PACE vehicle equipped with a 3.0L engine. A bolt used to attach the high pressure fuel pump may be too long. As a result, the fuel pump may not be properly secured and the fuel line may crack and leak.
The risk
A fuel line crack may leak fuel into the engine compartment, increasing the risk of a fire.
The remedy
Jaguar will notify the owner, and a dealer will replace both fuel pumps and the associated fuel lines, free of charge. The recall began September 12, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H039.

Jaguar Land Rover North America, LLC · up to 1 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

17V153000 · March 9, 2017

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 Jaguar F-PACE vehicles equipped with automatic transmissions. These vehicles may have been built with a rear driveshaft that is too short, potentially resulting the driveshaft separating from the vehicle.
The risk
If the driveshaft detaches, a loss of drive power would result, increasing the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will inspect the driveshafts, replacing any that are incorrect, free of charge. The recall began May 1, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H009.

Jaguar Land Rover North America, LLC · up to 25 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 63.

ENGINE 33 52%
ELECTRICAL SYSTEM 11 17%
FUEL/PROPULSION SYSTEM 10 16%
POWER TRAIN 6 10%
VISIBILITY/WIPER 5 8%
STEERING 4 6%
UNKNOWN OR OTHER 4 6%
EXTERIOR LIGHTING 3 5%
AIR BAGS 2 3%
ELECTRONIC STABILITY CONTROL (ESC) 2 3%
ENGINE AND ENGINE COOLING 2 3%
SEAT BELTS 2 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 15.

2016 2024 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

AIRBAGS DID NOT DEPLOY UPON COLLISION WITH ANOTHER VEHICLE. THE 2017 F-PACE JAGUAR WAS INSPECTED BY BOTH A COLLISION SPECIALIST AND AN INSURANCE AGENT AND IT WAS DEEMED A TOTAL LOSS. THE POLICE CRASH REPORT INDICATES THAT THE AIRBAGS DID NOT DEPLOY. PRIOR TO THE ACCIDENT THERE WERE NO WARNINGS OR INDICATIONS THAT THE AIRBAGS WERE INOPERABLE. DRIVER WAS TAKEN TO THE HOSPITAL FROM THE ACCIDENT LOCATION BECAUSE OF SEVERE CHEST AND SHOULDER PAIN.

NHTSA complaint 11627577. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured · 4,800 miles

THE REAR TAILPIPES PROTRUDE BEYOND THE REAR BUMPER COVER WHICH CAUSES BURNS WHEN LOADING/UNLOADING CARGO FROM THE REAR COMPARTMENT. THERE IS A TENDENCY TO LEAN AGAINST THE REAR COVER WHEN LOADING/UNLOADING CARGO THUS COMING INTO CONTACT WITH THE TAILPIPES. VEHICLE WAS STATIONARY, PARKED AND RECENTLY TUNED OFF.

NHTSA complaint 10908621. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 43,000 miles

WHILE VEHICLE POWERED ON, REAR PASSENGER SIDE SEAT HEATER CAUGHT FIRE / ELECTRICAL FIRE WITH SIGNIFICANT, ONGOING SMOLDERING. BURNED SEATING AND PASSENGER. REQUIRED PASSENGERS TO IMMEDIATELY EVACUATE THE VEHICLE. SEAT HEATER FIRE IMPACTED CABIN CLIMATE CONTROL, DEFROST SENSORS, WINDSHIELD WIPER SENSORS AND MORE. FIRE CONTINUED WHILE PARKED AND RUNNING. TOXIC ELECTRICAL FIRE SCENT PERMEATES VEHICLE. PHOTOS AND VIDEO AVAILABLE.

NHTSA complaint 11387923. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · 38,231 miles

The contact owns a 2017 Jaguar F-Pace. The contact stated upon entering the vehicle, the engine failed to turn over while starting the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and it was diagnosed with the super charger and the engine needing to be replaced. The vehicle was repaired. After retrieving the vehicle, the contact noticed that smoke was coming from the engine compartment. The contact stated that the vehicle stalled not allowing the contact to shift gears. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The

NHTSA complaint 11423110, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

38,249 miles

The contact owns a 2017 Jaguar F-Pace. The contact stated while driving 55 MPH, the low coolant warning light was illuminated. The contact pulled over to the side of the road and parked the vehicle. The message "Engine Overheating" was displayed, forcing the contact to turn off the vehicle. The contact was picked up to purchase coolant. The contact returned and added coolant to the vehicle. The vehicle was driven to the dealer, where the engine was taken apart under extended warranty coverage. The dealer diagnosed and determined that the engine needed to be replaced. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure but denied assistance. The

NHTSA complaint 11745108, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I brought my car used with warranty and everything was fine even though I barely drove the car because I had another car that I used to commute so I really didn’t drive the car often. Within a week I noticed a loud sound but I didn’t think anything of it because it was a diesel engine. Within a year I was on the freeway and my car just stopped in mid traffic which a semi diesel truck almost hit me due to engine failure. My car just stopped and my check engine light did not come on until this day. My car is still not running because I took to a repair shop and they said that my timing chain had alot of wear it it would cost 4000 to 5000 to fix. I notice that this is a common problem for the

NHTSA complaint 11738232, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The front drivers side headlamp malfunctioned after condensation entered the lamp via rain and then humidity. The issue first started April 12, 2026. I was leaving to go on a 260 miles drive when I pulled out of the drive way and I started getting a flickering "Dipped Beam Fault". It started flickering on and off as I was picking up speed to merge onto the interstate. I drove all those miles with my left thumb on the Menu OK button to clear it. Then it would come back on again as I was going through two major cities. It was very distracting and I kept glancing down every time it would light up. It did this for 5 hours. Also, my signal light was malfunctioning but I always tried to use it

NHTSA complaint 11734325, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Recurrent coolant leak. Known issue with Jaguar. Coolant system is known to have many weak spots due to plastic tubing and weak coupling joints. Had a repair costing $1500 dollars in 2022 just out of warranty. Now experiencing yet another coolant leak. Other owners have also had multiple leaks. I think Jaguar should be held accountable for a manufacturer defect.

NHTSA complaint 11710116. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Recall H009 is exactly what happened to my car I was turning in an intersection when I herd a loud boom and crackling I lost control almost hitting 2 cars and when I finally stopped I look below and my drive shaft had snapped and some of the drive shaft was stuck in the differential. Recall H039 is exactly what happened to my car I was driving my car and it suddenly cut off on me while driving I then had it towed to a mechanic shop and it smelled like gas after a couple attempts to start it the mechanic told me it was leaking gas from engine and out exhaust pipes the engine was flooded with gas and could have caught fire if kept driving after doing some research this exact recall H039 is

NHTSA complaint 11709815, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
60,000 miles, the head gasket blew in traffic. Jaguar dealer quotes $35,000 to replace engine. This is not acceptable for a car of this price. I have been victimized by defective parts in our 2017 Jaguar F-Pace. These parts and repairs and associated costs should have been covered under warranty and recall. These catastrophic failures/repairs were due to known defective parts (clam shell "y" pipe, and outlet pipes). JLR Service Departments have been aware of these defects as published in their annual Service Department "Technical Bulletin" (2018). JLR has justified exhorbant repair costs, blaming the car owner rather than taking responsibility for manufacture defect. Parts were re-designed

NHTSA complaint 11708269, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jaguar F-Pace

Model year Complaints Recalls Deaths
2020 14 2
2019 16 2 1
2018 30 3

Other 2017 Jaguar models

Every Jaguar on this site — 21 vehicles, 105 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst