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Jaguar · NHTSA safety record

2020 Jaguar F-Pace

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 14 safety complaints about the 2020 Jaguar F-Pace with the US government. Of those, 2 describe a crash, 2 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the seat belts and the exterior lighting.

The most complained-about system is the electrical system, named in 3 complaints, 21% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2019 to July 2026 · How this is counted

What is on file

14 complaints on file

14

Complaints

2

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 4 · 29%
ELECTRICAL SYSTEM 3 · 21%
SEAT BELTS 3 · 21%
BACK OVER PREVENTION 1 · 7%
ENGINE 1 · 7%
POWER TRAIN 1 · 7%
SEATS 1 · 7%
SERVICE BRAKES 1 · 7%
STEERING 1 · 7%
VEHICLE SPEED CONTROL 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 14.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 4.

8 6 4 2
19 21 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2020 Jaguar F-Pace. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

SEAT BELTS:FRONT:RETRACTOR

21V667000 · August 26, 2021

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 F-Type, 2020-2021 F-Pace, and 2021 XF vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The remedy
Dealers will inspect and replace the seat belt assemblies as necessary, free of charge. Owner letters were mailed October 20, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H378.

Jaguar Land Rover North America, LLC · up to 5,146 vehicles across all model years covered

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

21V118000 · February 25, 2021

The defect
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2019-2020 Jaguar F-Pace vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 2, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H332.

Jaguar Land Rover North America, LLC · up to 455 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 55,000 miles

The contact owns a 2020 Jaguar F-Pace. The contact stated that while the vehicle was in the park gear, the vehicle unintentionally accelerated at approximately 10 MPH and the entire front of the vehicle crashed into several trees where it ultimately came to a stop. There was minor cosmetic damage. No warning light was illuminated. The air bags were deployed. A police report was filed. The contact stated that there were burns on her wrist and her forehead from the impact of the air bag; there was also a knot on the contact's forehead from impact. No medical attention was sought. No one was injured that was not in the vehicle. The vehicle was towed to a dealer where the diagnosis was pending.

NHTSA complaint 11638762, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · 1,600 miles

I WAS REACHING FOR GROCERIES IN THE BACK OF MY F PACE AND BURNED THE FRONT OF MY LEG ABOVE MY KNEE ON THE TAILPIPE.

NHTSA complaint 11279645. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: WARNINGS

crash

Park assist was engaged. The prompt was to pull forward more. Then the park assist prompted to take hands off the steering wheel. The park assist maneuvered backward into parallel parking. Once it made the turn backing in, it sped up backward with no warnings on the camera or auditory alarms, and hit the vehicle parked behind our vehicle. My vehicle is damaged. The other vehicle is not. This is a serious problem. Not only did my vehicle sustain damage, but a person could have been there and it could have caused damage to the other vehicle. This park assist had the driver take the hands off the wheel, gave zero warnings, no visual or auditory, increased rear speed, and hit the vehicle. I

NHTSA complaint 11435305, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
The contact owns a 2020 Jaguar F-Pace. The contact stated that while parked or while driving on several occasions, the rear passenger-side seat belt strap became loose and failed to retract as needed, requiring the contact to fiddle with the seat belt until it retracted. The vehicle was taken to an independent mechanic and to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V667000 (Seat Belts). The failure mileage was unknown.

NHTSA complaint 11749270. Filed by an owner and not verified by NHTSA or by us.

SEATS
The heating element on the driver’s seat burned a hole in my seat through my sweater while I was driving. Burning smell was not sure where it was coming from. I almost caused an accident trying to maneuver over off the exit to see that my seat warmer is what was causing the Burning smell almost burned me.

NHTSA complaint 11742046. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

46,000 miles

The contact owns a 2020 Jaguar F-Pace. The contact stated that the rear passenger’s side seat belt failed to retract as intended. The contact's brother-in-law was seated in the rear seat and the seat belt failed to retract afterwards. The vehicle was taken to a non-Jaguar dealer where it was diagnosed and determined that the seat belt automatic locking retractors had failed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 21V667000 (SEAT BELTS). The failure mileage was approximately 46,000.

NHTSA complaint 11680154. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
The rear seat belts do not retract back nor do they lock in place. You either have to pull and play with them to get them to work properly or they will not work at all!

NHTSA complaint 11641465. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Right auxiliary radiator leaks due to the placement and manufacturing of materials used. This can cause car to overheat without warning till it's too late. The coolant odometer just goes high without gradual warning. I looked up possible coolant leaks and dozens of people had the exact same issue. I'm trying to figure out why they're hasn't been a recall on this exact issue when this is jaguars biggest issue. Seems like a ticking time bomb for customers and money grab from Jaguar.

NHTSA complaint 11634745. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jaguar F-Pace

Model year Complaints Recalls Deaths
2019 17 2 1
2018 31 3 —
2017 63 4 —

Other 2020 Jaguar models

I-Pace 60

Complaints on file, same model year.

Every Jaguar on this site — 21 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst