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Toyota · NHTSA safety record

2017 Toyota Corolla IM

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

3

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2017 Toyota Corolla IM have filed 12 safety complaints with NHTSA between August 2017 and March 2026. The most complained-about system is the air bags, named in 3 of them (25%). The typical failure was reported at 15,500 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

17V295000 · May 2, 2017

The defect
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
The risk
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
The remedy
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

Gulf States Toyota, Inc. · up to 409 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

AIR BAGS 3 25%
ENGINE 3 25%
POWER TRAIN 2 17%
SEAT BELTS 2 17%
UNKNOWN OR OTHER 2 17%
FUEL SYSTEM, GASOLINE 1 8%
STRUCTURE 1 8%
VEHICLE SPEED CONTROL 1 8%
VISIBILITY 1 8%
VISIBILITY/WIPER 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 2.

2017 2018 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 12,324 miles

AIR BAGS NOT DEPLOYED DURING EXTENSVE COLLISION....NONE DEPLOYED.....ALSO DRIVERS SEAT BELT DID NOT ACTIVATE DURING COLLISION. THIS VEHICLE WAS AT A COMPLETE STOP ON THE INTERSTATE I77.....IT WAS REAR-ENDED AT A HIGH SPEED OF ANOTHER VEHICLE CAUSING BACK, FRONT AND DRIVERS SIDE DAMAGE...VEHICLE IS TOTALLED.

NHTSA complaint 11164761. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

1 injured · crash · 33,000 miles

The contact owned a 2017 Toyota Corolla IM. The contact stated that while driving at 5 MPH, another vehicle struck the driver's side front door, causing the seat belt to forcefully retract inward on his chest. The air bags were deployed upon impact. The contact received medical attention for his chest pain and was diagnosed with two hernias. A police report was filed. The vehicle was driven to the residence by his neighbor and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.

NHTSA complaint 11489844. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 38,000 miles

VEHICLE STRUCK A DEAR AT APPROX. 50-55 MPH. NO AIRBAG DEPLOYMENT. VEHICLE SUFFERED DAMAGE AS FAR BACK AS THE ENGINE REQUIRING REPLACEMENT OF THE INTAKE MANIFOLD. FRONT IMPACT BAR AND CORE SUPPORT WAS NOTICEABLY BENT. HOW COULD AIRBAGS NOT DEPLOY? I WAS NOT DRIVING MY WIFE WAS.

NHTSA complaint 11376330. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

16,000 miles

The contact owns a 2017 Toyota IM. The contact stated that while driving approximately 50 MPH or faster, the engine started choking and the vehicle hesitated and started losing automotive power. While the vehicle was idling at a stoplight, the RPM fluctuated between 700 and 500, and the vehicle vibrated as if it was about to stall. There were no warning lights illuminated. The vehicle was taken to a dealer, but was not diagnosed. The vehicle was taken to the dealer approximately 3 or 4 times; however, the failure persisted. The contact researched and became aware that similar vehicles were recalled for a defective fuel pump; however, the contact’s VIN was not included. The vehicle was taken

NHTSA complaint 11727487, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C compressor Non-functioning A/C affects windshield defogging function. Issue was diagnosed and repair at an independent vehicle repair facility No it was not. None.

NHTSA complaint 11626350. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The paint is chipping from the car

NHTSA complaint 11603447. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
During a routine drive on the 91 West freeway my car got stuck in gear. I was unable to move the car that was on a busy freeway that was seconds ago driving perfectly.

NHTSA complaint 11497609. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Corolla IM

Model year Complaints Recalls Deaths
2018 8 0

Other 2017 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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