CSR

Audi · NHTSA safety record

2018 Audi A3 Cabriolet

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2018 Audi A3 Cabriolet have filed 12 safety complaints with NHTSA between June 2018 and April 2024. The most complained-about system is the air bags, named in 7 of them (58%). The typical failure was reported at 34,051 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

19V474000 · June 19, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The remedy
Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.

Volkswagen Group of America, Inc. · up to 138,896 vehicles across all model years covered

SEATS:MID/REAR ASSEMBLY

19V095000 · February 13, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A3 sedan and RS3 vehicles. The latching pins for the center rear seat head restraint may be missing.
The risk
In the event of a crash, the head restraint may detach and cause injury to the vehicle occupants.
The remedy
Audi has notified owners, and dealers will inspect the head restraints, replacing any that are missing pins, free of charge. The recall began on March 7, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 72I8.

Volkswagen Group of America, Inc. · up to 3,326 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

18V863000 · December 5, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi TT Roadster, TT Coupe, A3 Sedan and A3 Cabriolet vehicles. The fuel hose quick connector may detach from the fuel supply line in the engine bay, resulting in a fuel leak.
The risk
A fuel leak in the engine compartment can increase the risk of a fire.
The remedy
Volkswagen will notify owners, and dealers will secure the fuel line connection, as necessary, free of charge. The recall began January 11, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BK.

Volkswagen Group of America, Inc. · up to 1,104 vehicles across all model years covered

SEATS:MID/REAR ASSEMBLY

18V803000 · November 14, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
The risk
If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
The remedy
Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

Volkswagen Group of America, Inc. · up to 169 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE

17V508000 · August 16, 2017

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A3 Cabriolet and A3 Sedan vehicles. The Engine Control Unit (ECU) software may misinterpret the flywheel rotation on engine start-up as a "knocking" condition, and the adjusted air/fuel mixture may result in an engine stall.
The risk
An engine stall can increase the risk of a crash.
The remedy
Audi will notify owners, and dealers will reprogram the ECU software, free of charge. The recall began September 19, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24DF.

Volkswagen Group of America, Inc. · up to 8,383 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

RQ23007

Closed recall query · opened December 12, 2023 · closed July 1, 2024 · led to recall 24V110

the gasoline fuel system

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

AIR BAGS 7 58%
ELECTRICAL SYSTEM 1 8%
EXTERIOR LIGHTING 1 8%
FUEL SYSTEM, GASOLINE 1 8%
TIRES 1 8%
WHEELS 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 4.

2018 2019 2024
2018 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL SYSTEM, GASOLINE

towed · 62,000 miles

The contact owns a 2018 Audi A3. The contact stated after parking the vehicle, a bystander alerted the contact that there was fuel leaking from the rear passenger's side near the fuel tank. The contact drove the vehicle to a gas station and was unable to refuel the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, where the charcoal canister was replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the

NHTSA complaint 11583078, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

60,000 miles

The contact owns a 2018 Audi A3. The contact stated while driving in a parking lot, the vehicle stalled. The contact stated that the battery was drained, and the vehicle failed to restart. The contact jumpstarted the vehicle. The battery was replaced. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the alternator needed to be replaced. The dealer informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was called, but there was no response. The failure mileage was approximately 60,000.

NHTSA complaint 11555311. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11471685. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2018 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint 11440624. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint 11440693. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue and informed the contact that the remedy was not available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11423157. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A3 Cabriolet

Model year Complaints Recalls Deaths
2017 25 3
2016 36 3
2015 87 5

Other 2018 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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