CSR

Ford · NHTSA safety record

2018 Ford Explorer

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

717

Complaints

15

Crashes

7

Fires

13

Injuries

0

Deaths

Owners of the 2018 Ford Explorer have filed 717 safety complaints with NHTSA between February 2018 and August 2026. The most complained-about system is the body structure, named in 286 of them (40%). The typical failure was reported at 48,000 miles, the median across the 286 complaints that gave an odometer reading.

NHTSA has issued 7 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (7)

STRUCTURE:BODY

26V448000 · July 14, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
The risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
The remedy
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 24, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Ford Motor Company · up to 288,314 vehicles across all model years covered

SUSPENSION:REAR

26V101000 · February 20, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
The risk
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
The remedy
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

Ford Motor Company · up to 412,774 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

25V685000 · October 10, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The risk
An electrical short circuit can increase the risk of a fire.
The remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Ford Motor Company · up to 59,006 vehicles across all model years covered

STRUCTURE:BODY:ROOF AND PILLARS

24V031000 · January 19, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
The risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
The remedy
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Ford Motor Company · up to 1,889,110 vehicles across all model years covered

STRUCTURE:BODY

21V316000 · May 5, 2021

The defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
The risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
The remedy
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Ford Motor Company · up to 616,967 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:RECLINER

19V633000 · August 28, 2019

The defect
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The risk
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
The remedy
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Ford Motor Company · up to 639,137 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

18V807000 · November 14, 2018

The defect
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

Ford Motor Company · up to 144 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Windshield trim molding Item detachment

PE23001

Closed preliminary evaluation · opened January 27, 2023 · closed February 8, 2024 · led to recall 24V031

the body structure

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Hertz/Vehicles Rented with Open Recalls

AQ22003

Still open audit query · opened December 16, 2022

the latches, locks and linkages

NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 717.

STRUCTURE 286 40%
UNKNOWN OR OTHER 162 23%
ENGINE 94 13%
ELECTRICAL SYSTEM 57 8%
POWER TRAIN 47 7%
ENGINE AND ENGINE COOLING 29 4%
BACK OVER PREVENTION 26 4%
SUSPENSION 21 3%
STEERING 20 3%
FUEL/PROPULSION SYSTEM 19 3%
VISIBILITY/WIPER 16 2%
VISIBILITY 11 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 190.

2018 2025 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

1 injured · crash · towed · 28,000 miles

VEHICLE WAS STRUCK FROM BEHIND BY A PICK-UP TRUCK DRIVING AT A HIGH RATE OF SPEED. UPON IMPACT MY VEHICLE'S FRONT SEATS COLLAPSED INTO THE BACK SEATS CAUSING THE SEAT BELTS TO BE INEFFECTIVE. AS A RESULT THE PASSENGER IN MY VEHICLE SUSTAINED BACK AND NECK INJURIES. MY VEHICLE WAS STATIONARY AS THE TRAFFIC WAS AT A STANDSTILL. THE VEHICLE THAT STRUCK MY VEHICLE WAS TRAVELING AT ABOUT 70 MILES PER HOUR.

NHTSA complaint 11278137. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured · crash · towed · 25,000 miles

WE TOOK OUR 2018 FORD EXPLORER INTO THE SHOP LAST WINTER COMPLAINING OF A BAD SMELL. THE SHOP KEPT OUR CAR FOR ABOUT 5 DAYS AND SAID THERE WAS NOTHING WRONG. 2 WEEKS AGO MY WIFE WENT TO THE ER AND WAS DIAGNOSED WITH CARBON MONOXIDE POISONING. WE BEGAN WORKING WITH FOR TO HELP GET THIS FIXED, 5 DAYS LATER SHE PASSED OUT AT THE WHEEL AND WRECKED INTO A TELEPHONE POLL. WHILE AT THE ER THERE WAS CARBON MONOXIDE IN HER BLOOD AGAIN. THANK GOODNESS SHE DIDN'T HIT A FAMILY OR SOMETHING WORSE. SINCE THEN FORD HAS REFUSED TO WORK WITH US SINCE THE CAR IS WRECKED. THIS IS A PROBLEM AND NEEDS TO BE LOOKED INTO!*DT*JB*DT *TR

NHTSA complaint 11385749. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

When driving the car I corrected to move further to the left on the road. In doing so it felt like I ran over something and all of a sudden the car accelerated (initially I was driving around 20-25 mph) and I struck a tree. I sustained a T Spine fracture and was hospitalized for 5 days. I just have a case number with Ford but they seem disinterested. When the car accelerated I felt it was going a 2x the speed.

NHTSA complaint 11468893. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

1 injured · crash · towed

The contact owns a 2018 Ford Explorer. The contact started while driving at approximately 20 MPH, the check engine warning light and several unknown warning lights were illuminated. The electrical system shut down and the engine stalled. The instrument panel became inoperable. Additionally, the power steering became inoperable and the brake pedal was depressed, but failed to respond, causing the contact to lose control of the vehicle. The vehicle drove off the road and violently crashed into a ditch. The air bags failed to deploy. The contact sustained a significant whiplash and a stiff neck. The contact had not yet received medical assistance. The contact was able to exit the vehicle

NHTSA complaint 11607088, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The transmission is actively slipping and dropping out of gear while driving causing unexpected loss of acceleration on public roads. This represents an extreme road safety hazard. The manufacture was notified but refused to offer assistance or grace coverage immediately following a Premium CARE factory contract expiration.

NHTSA complaint 11755501. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
On March 25, 2026, an authorized Ford dealership in Florida performed a safety recall involving the rear suspension toe links. The recall addressed a condition that Ford states can result in loss of steering control and increased crash risk. After the recall was completed, I drove approximately 1,200 miles home believing the safety defect had been corrected. After returning home, I began experiencing rear-end instability. The vehicle would sway when driving over even small bumps. I took the vehicle to another authorized Ford dealership, which confirmed the original recall repair had not been performed correctly. The dealership found problems with the rear suspension and alignment that

NHTSA complaint 11754682, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

18,600 miles

The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 26V448000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, one of the windshield exterior A-Pillar trims detached and struck the windshield. The vehicle was taken to the dealer, where the remaining A-Pillar trim was removed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.

NHTSA complaint 11752460. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts would be over a year to for the availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11752056. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

July 12, 2026 I returned home and parked about 10 ft from my garage. I put my car in park, turned off the motor, and went to get out, when my husband started yelling at me that the car was moving. I pumped the brake, and heard a clicking sound. The car wouldn't stop, it ran into my house. Cracking my left headlight and denting my bumper. The car was in park, and I was unable to move the steering wheel. I had no control of the car. Thank goodness no one was standing in front of me. If it had happened just a short time before when I was at a splash pad full of children, it could have killed people. I contacted Ford Motor Company on Monday and the Customer Service representative did not offer

NHTSA complaint 11751929, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

97,000 miles

The contact owns a 2018 Ford Explorer. The contact stated that the driver's side front seat belt failed to click securely into the buckle. The seat belt warning light was illuminated. The contact stated that the failure was associated with NHTSA Campaign Number: 25V093000 (Seat Belts); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.

NHTSA complaint 11750883. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Explorer

Model year Complaints Recalls Deaths
2026 25 11
2025 94 19
2024 19 10
2023 103 15
2022 256 24
2021 411 26
2020 1,189 33
2019 290 6
2017 1,675 13
2016 2,440 14
2015 1,768 8
2014 1,673 6 2
2013 2,229 11 1
2012 822 5
2011 1,195 6
2010 115 1 50

Other 2018 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst