CSR

Jaguar · NHTSA safety record

2018 Jaguar XE

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2018 Jaguar XE have filed 8 safety complaints with NHTSA between June 2019 and September 2025. The most complained-about system is the electrical system, named in 2 of them (25%). The typical failure was reported at 13,018 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

STRUCTURE:BODY

21V248000 · April 8, 2021

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
The risk
The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.

Jaguar Land Rover North America, LLC · up to 3 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

18V090000 · February 2, 2018

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
The risk
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
The remedy
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.

Jaguar Land Rover North America, LLC · up to 10,073 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

17V678000 · October 26, 2017

The defect
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
The risk
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
The remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

Jaguar Land Rover North America, LLC · up to 7,036 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

ELECTRICAL SYSTEM 2 25%
SEAT BELTS 2 25%
FUEL SYSTEM, GASOLINE 1 13%
SEATS 1 13%
STRUCTURE 1 13%
TIRES 1 13%
UNKNOWN OR OTHER 1 13%
WHEELS 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 2.

2019 2025
2019 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM
Rear camera stopped working. When backing up there is a safety hazard of not being able to see low objects behind car. I took it to an independent service center060

NHTSA complaint 11690476. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

110,000 miles

The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact

NHTSA complaint 11559721, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

12,000 miles

The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently. The vehicle was taken to a local dealer on three separate occasions however, the failures could not be duplicated. The contact stated that the failure was recurring and that when shifting the gear into reverse(R) an abnormal sound was heard. The vehicle was then taken back to the dealer, where it was diagnosed that an unknown fuel and wheel component needed to be replaced. The vehicle was

NHTSA complaint 11518966, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
When it rains, the trunk fills with water killing the batter and causing all kinds of electrical problems. This issue is well documented and confirmed by doing a simple Google search “Water on the Jaguar XE trunk” or visit any of the Jaguar forums that are filled with complaints about water filling the truck of the Jaguar XE model, e.g.

NHTSA complaint 11478490. Filed by an owner and not verified by NHTSA or by us.

TIRES

13,035 miles

MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS

NHTSA complaint 11340627, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS

13,000 miles

RE: PIRELLI P7 CINTURATO 225/50R 17 98H MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE

NHTSA complaint 11339740, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jaguar XE

Model year Complaints Recalls Deaths
2017 20 2

Other 2018 Jaguar models

Every Jaguar on this site — 21 vehicles, 105 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst