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Porsche · NHTSA safety record

2018 Porsche Macan

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 35 safety complaints about the 2018 Porsche Macan with the US government. Of those, 1 mentions a fire and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the air bags, named in 10 complaints, 29% of the total. The typical failure was reported at 27,000 miles, the median across the 6 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2019 to September 2026 · How this is counted

What is on file

35 complaints on file

35

Complaints

0

Describe a crash

1

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
AIR BAGS 10 · 29%
FUEL/PROPULSION SYSTEM 6 · 17%
STEERING 6 · 17%
ELECTRICAL SYSTEM 5 · 14%
FUEL SYSTEM, GASOLINE 3 · 9%
SEAT BELTS 3 · 9%
UNKNOWN OR OTHER 3 · 9%
EXTERIOR LIGHTING 2 · 6%
SERVICE BRAKES 2 · 6%
BACK OVER PREVENTION 1 · 3%
ENGINE 1 · 3%
FORWARD COLLISION AVOIDANCE 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 35.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 9.

12 9 6 3
19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2018 Porsche Macan. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

5 on file

SEAT BELTS:REAR/OTHER:ANCHORAGE

23V443000 · June 26, 2023

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not have been tightened properly.
The risk
An improperly tightened seat belt anchor can detach during a crash, increasing the risk of injury.
The remedy
Dealers will replace and tighten the lower rear outboard seat belt anchor screws, free of charge. Owner notification letters are expected to be mailed August 24, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA9.

Porsche Cars North America, Inc. · up to 37 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

21V131000 · March 3, 2021

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
The risk
The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
The remedy
Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.

Porsche Cars North America, Inc. · up to 39,547 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V077000 · February 12, 2020

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2018 Macan vehicles. The fuel pump service cover may contact the flow nozzle on the filter flange of the fuel pump, potentially causing cracks and a fuel leak.
The risk
Fuel leakage in the presence of an ignition source may increase the risk of a fire.
The remedy
Porsche will rework or replace and apply a protective film to the fuel pump flange. in addition, the fuel pump flange will be inspected and replaced if cracks are present. The recall began April 10, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA2.

Porsche Cars North America, Inc. · up to 70,117 vehicles across all model years covered

EQUIPMENT

18V844000 · November 28, 2018

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
The risk
If the ski bag detaches during a crash, it can increase the risk of injury.
The remedy
Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.

Porsche Cars North America, Inc. · up to 142 vehicles across all model years covered

ELECTRICAL SYSTEM

18V318000 · May 16, 2018

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Porsche Macan S and Macan vehicles. These vehicles have a control unit that may fail and prevent safety-related functions such as driver display alerts and possibly impair drivability and post-crash functions.
The risk
Failure of the control unit may increase the risk of a crash.
The remedy
Porsche will notify owners, and dealers will replace the affected control unit, free of charge. The recall began July 27, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ05.

Porsche Cars North America, Inc. · up to 3 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire

My fiancé was driving the car normally on the elevated interstate at about 130 in the morning central time on Monday, April 20 when the suddenly burst into flames! The entire vehicle is destroyed bumper-to-bumper the fuel pump on these models are apparently reason for recalls because of this exact reason.my fiancé's life was endangered because of this fire.thank Goodness there was no collision.police inspected and towed the vehicle

NHTSA complaint 11732582. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Component or system failed or malfunctioned, and is it available for inspection upon request? Fuel System / Fuel Pump Flange Area. Yes, the vehicle and the affected components are parked, completely out of service, and available for physical inspection upon request. - How was your safety or the safety of others put at risk? The vehicle is experiencing an active, severe external fuel leak, creating an immediate and extreme safety hazard due to the severe risk of fire or explosion. As a single parent, this is my sole vehicle used to transport my son, and this sudden catastrophic failure directly endangers our safety. Furthermore, I serve on active duty in the military; reliable transportation

NHTSA complaint 11767863, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

85,558 miles

The contact owns a 2018 Porsche Macan. The contact stated that while driving or while the vehicle was parked, there was an abnormally strong fuel odor inside the vehicle, and the odor was coming from underneath the rear passenger’s seat. The contact raised the rear passenger’s seat and became aware that the cover of the fuel pump was wet. The contact had stopped driving the vehicle due to the possible safety risk. The contact associated the failure with NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was not contacted. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The

NHTSA complaint 11758523, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The vehicle is leaking fuel from the top of the tank, filling the cabin with fuel odor. I contacted the dealership due to the recall for the 2018 Macans with this exact issue and my vehicle matches ever symptom of the recall yet they are stating my vehicle is not included and I must pay out of pocket for towing, diagnostics and repairs.

NHTSA complaint 11757599. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
A strong gasoline odor developed around my 2018 Porsche Macan while parked in a closed garage. Over several days, the odor became noticeable inside the passenger compartment and was strongest near the rear passenger seat. No check-engine light or other warning appeared. Because of the potential fire hazard, the vehicle was towed to an authorized Porsche dealer rather than driven. The dealer confirmed the fuel odor from the rear-seat area. After removing the rear seat, the Porsche technician documented: “FOUND TOP HAT FOR FUEL SUPPLY IS CRACKED AND LEAKING FUEL.” The dealer replaced Porsche part PAC-919-679, identified on the invoice as “FLANGE WITH FUEL FILTER,” along with associated

NHTSA complaint 11757171, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

44,920 miles

The contact owns a 2018 Porsche Macan. The contact stated that while the contact's wife was driving at an undisclosed speed, the contact's wife noticed an unusual odor in the interior and the exterior of the vehicle. In addition, the contact inspected the vehicle and noticed a fuel leak on the ground underneath the vehicle. The contact stated that the failure was persistent. The contact stated that the vehicle was a fire hazard and unsafe to drive. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) however the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The

NHTSA complaint 11742714, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Porsche Macan

Model year Complaints Recalls Deaths
2021 12 1 —
2020 27 2 —
2019 21 1 —
2017 63 6 —
2016 24 1 —
2015 26 2 —

Other 2018 Porsche models

Cayenne 13 Panamera 12

Complaints on file, same model year.

Every Porsche on this site — 36 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst