CSR

Jeep · NHTSA safety record

2019 Jeep Cherokee

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

1,612

Complaints

40

Crashes

19

Fires

37

Injuries

0

Deaths

Owners of the 2019 Jeep Cherokee have filed 1,612 safety complaints with NHTSA between May 2018 and August 2026. The most complained-about system is the power train, named in 778 of them (48%). The typical failure was reported at 20,100 miles, the median across the 743 complaints that gave an odometer reading.

Complaints more than doubled year on year: 448 in the twelve months to 2026-Q1, against 188 in the twelve before.

NHTSA has issued 11 recalls covering this vehicle.

Recalls (11)

POWER TRAIN

26V290000 · May 7, 2026

The defect
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
The risk
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The remedy
The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Chrysler (FCA US, LLC) · up to 61,711 vehicles across all model years covered

POWER TRAIN

25V011000 · April 29, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
The risk
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
The remedy
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Chrysler (FCA US, LLC) · up to 63,130 vehicles across all model years covered

STEERING:RACK AND PINION:RACK

19V637000 · August 29, 2019

The defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Chrysler (FCA US LLC) · up to 5,294 vehicles across all model years covered

AIR BAGS

19V449000 · June 13, 2019

The defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
The risk
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
The remedy
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

Chrysler (FCA US LLC) · up to 41,169 vehicles across all model years covered

SEATS

19V248000 · March 28, 2019

The defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
The risk
In the event of a crash, the seat may move, increasing the risk of injury.
The remedy
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

Chrysler (FCA US LLC) · up to 253 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

18V917000 · December 20, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
The risk
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
The remedy
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

Chrysler (FCA US LLC) · up to 52 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

18V739000 · October 19, 2018

The defect
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
The risk
A vehicle stall can increase the risk of crash.
The remedy
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

Chrysler (FCA US LLC) · up to 86,053 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

18V524000 · August 9, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
The risk
A vehicle stall can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Chrysler (FCA US LLC) · up to 12,779 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

18V523000 · August 9, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
The risk
A reduction of braking performance can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Chrysler (FCA US LLC) · up to 154,335 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

18V492000 · July 26, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
The risk
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Chrysler (FCA US LLC) · up to 5 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE

18V344000 · May 25, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
The risk
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Chrysler (FCA US LLC) · up to 14 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 1,612.

POWER TRAIN 778 48%
ENGINE 452 28%
ELECTRICAL SYSTEM 338 21%
UNKNOWN OR OTHER 254 16%
STEERING 120 7%
SERVICE BRAKES 99 6%
VEHICLE SPEED CONTROL 81 5%
AIR BAGS 42 3%
FUEL/PROPULSION SYSTEM 39 2%
FORWARD COLLISION AVOIDANCE 32 2%
ELECTRONIC STABILITY CONTROL (ESC) 27 2%
WHEELS 24 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 425.

2018 2025 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

8 injured · crash · towed

TAKATA RECALL I HAD WITNESSED MY AIR BAGS NOT DEPLOY, WHEN I WAS JUST INVOLVED IN A CAR ACCIDENT. BECAUSE I HAD UNINTENDED ACCELERATION WHICH CAUSED ME TO NOT BE ABLE TO STOP AND WE WERE HIT ON THE SIDE AND OUR SIDE AIR BAGS DID NOT DEPLOY ON OUR RIGHT SIDE. *DT*JB

NHTSA complaint 11209972. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

5 injured · crash · towed · 14,500 miles

CAR WAS TOTALED OTHER DRIVER WAS A DUI FRONT PASSENGER LOWER AIR BAG DID NOT DEPLOY.

NHTSA complaint 11252670. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

3 injured · crash · towed

RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT

NHTSA complaint 11197135, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

The contact owned a 2019 Jeep Cherokee. The contact stated that after accelerating at 10 MPH from a stop sign, another oncoming vehicle ran the stop sign causing a T-bone collision. The contact's vehicle had front cosmetic damages. The air bags did not deploy. The Forward Collison Warning failed to activate and the display failed to indicate there was a vehicle too close. A police report was filed. There were no injuries reported. A driver and her child involved in the other vehicle sustained unknown injuries and received medical attention. The vehicle was towed to the contact's residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made

NHTSA complaint 11596122, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

165,000 miles

The contact owns a 2019 Jeep Cherokee. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, with a loud screeching sound coming from underneath the vehicle. The vehicle was driven to the local mechanic, who diagnosed that the power transfer unit was inoperable and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 26V290000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

NHTSA complaint 11756404. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Out of the blue my service 4 wheel drive indicator came up and I have been having power issues ever since. Everything points to my car should be u see this recall but it is not. This was a non collision related issue with my car. With the price of PTU replacements, I would like to have my vehicle included in the recall due to it checking all of the boxes.

NHTSA complaint 11756487. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
While driving my car stalled at 2 different times only weeks after purchasing this used car. I took it back only for them to replace the battery with an aftermarket battery then having to get it replaced again at another location; following a parasitic draw, the PTU was noted as requiring replacement. Looking back at the recalls I’m not sure why my car isn’t included in this recall.

NHTSA complaint 11756114. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

95,000 miles

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 57 MPH and depressing the accelerator pedal, there was an abnormal grinding sound coming from the vehicle. There was an abnormal burning odor inside the vehicle. No warning light was illuminated. An independent mechanic or dealer was not contacted. The vehicle was not taken a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact associated the failure with NHTSA Campaign Number: 26V290000 (POWER TRAIN); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for

NHTSA complaint 11756157, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 80,182 miles

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled unexpectedly. No warning lights were illuminated. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 26V290000 (Power Train). The vehicle was towed to a certified mechanic and was repaired; however, the failure persisted. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer stated that the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 80,182.

NHTSA complaint 11756161. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 82,000 miles

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the messages "Reset - Start Unavailable" and "START/STOP System Unavailable" were displayed. Additionally, the contact stated that while driving on another occasion, the vehicle inadvertently stalled. The contact was unable to pull over, and the vehicle was pushed to the side of the road with assistance. The vehicle was restarted after a while and was driven to the residence; however, the failure reoccurred. The battery was disconnected and taken to an Auto Zone Store, where it was determined that the battery voltage was low. The contact replaced the battery; however, the new battery

NHTSA complaint 11756217, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jeep Cherokee

Model year Complaints Recalls Deaths
2022 48 3
2021 152 4
2020 279 3
2018 681 7
2017 1,327 6
2016 1,403 9
2015 1,781 11
2014 2,639 13

Other 2019 Jeep models

Every Jeep on this site — 104 vehicles, 303 recall campaigns and 7 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst