Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 51 safety complaints
about the 2022 Jeep Cherokee with the US government. Of those, 3 describe a crash, 5 people were injured and no death is recorded. 3 recall campaigns are open against it.
The most complained-about system is the power train,
named in 28 complaints, 55% of the total.
The typical failure was reported at 44,500 miles,
the median across the 8
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers September 2022 to September 2026 · How this is counted
What is on file
51 complaints on file
51
Complaints
3
Describe a crash
0
Mention fire
5
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
Complaints more than doubled year on year: 16 in the twelve months to 2026-Q2, against 7 in the twelve before.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
POWER TRAIN 28 · 55%
28 55%
ELECTRICAL SYSTEM 8 · 16%
8 16%
ENGINE 8 · 16%
8 16%
EXTERIOR LIGHTING 4 · 8%
4 8%
FUEL/PROPULSION SYSTEM 4 · 8%
4 8%
AIR BAGS 3 · 6%
3 6%
FORWARD COLLISION AVOIDANCE 3 · 6%
3 6%
SERVICE BRAKES 3 · 6%
3 6%
STEERING 3 · 6%
3 6%
UNKNOWN OR OTHER 3 · 6%
3 6%
LANE DEPARTURE 2 · 4%
2 4%
SUSPENSION 2 · 4%
2 4%
01223
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 51.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2026 at 20.
24 18 12 6
222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2022 Jeep CHEROKEE, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
16.9%
17.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
The risk
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The remedy
The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC) · up to 61,711 vehicles across all model years covered
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
The risk
An air bag that does not deploy as intended can increase the risk of injury in a crash.
The remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
Chrysler (FCA US, LLC) · up to 13 vehicles across all model years covered
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 24B.
Chrysler (FCA US, LLC) (Stellantis) · up to 12,221 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
2 injured · crash · towed · 18,100 miles
The contact owns a 2022 Jeep Cherokee. The contact stated while at a four-way intersection, another driver made a left turn at 30-40 MPH as a result the contact did not have ample time to stop and crashed into the front passenger side of the vehicle causing it to turn 180 degrees during the impact. The air bags did not deploy. The vehicle was towed to an impound lot. A dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that he sustained injuries on the right leg, right shoulder, and a knot of his head on the upper left side and his wife sustained injuries on the right side of her chest and stomach that required medical attention via the hospital. A …
NHTSA complaint 11632447, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed · 105,000 miles
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and driving her vehicle off to the shoulder of the highway. The contact called her parents to the scene of the accident, and she was taken to the hospital. The contact was given an X-ray and was treated for tissue swelling around her neck, collar bone, and chest; the contact also suffered light …
NHTSA complaint 11709204, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed
During an accident the driver side airbags did not deploy. The vehicle was rammed on the rear passenger wheel area. The impact was significant enough to have the curtain airbags on the passenger side go off, but the only person in the vehicle was myself, the driver.
NHTSA complaint 11751561. Filed by an owner and not verified by NHTSA or by us.
SEATS
1 injured
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.
NHTSA complaint 11708613. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
My Jeep Cherokee Trailhawk 2022 got completely and unexpectedly stalled while driving on a highway without any type of warning. Many warning signs flashed at the same time: ETC (Electronic Throttle control), Service Park brake, check engine, battery, and a few more. The battery is one year old - had to replace it at 20k for a similar reason. The incident could have been so much worse had a car been driving behind me. Service dealership is currently inspecting the car
NHTSA complaint 11765488. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
towed · 66,000 miles
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving uphill at 30 MPH, the vehicle started jerking and then roll backwards with the accelerator pedal depressed. The contact stated that there was an abnormal rubbing sound coming from the vehicle, with the "4WD" and "Neutral Warning Vehicle May Move Even in Park" messages were displayed on the instrument panel. The contact immediately pulled over and shifted to park(P); however, the vehicle continued to roll backwards. The contact engaged the parking brake and called for Police assistance and an officer arrived and sat with the contact until a tow truck arrived. The vehicle was towed to the residence, and the contact …
NHTSA complaint 11764005, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
The contact owns a 2022 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11762769. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
Previously reported that my vehicle was throwing the code for the 40D. I returned today, vehicle vehicle start to slam, jerk. Jeep Cares escalated after dealership tech confirmed active failure. Fuse pulled, but can't really drive my car to avoid damages. Now waiting for them to give dealership approval to order part. I still have the 5,/60 Warranty. It's red tape and leaving me driving a dangerous vehicle or be grounded. I'm now waiting fit the case manager to call dealership. This is very upsetting and I blame Chrysler, but the actual dealership. There are 61k vehicles and no scene of urgency. I'm filing the complaint.
NHTSA complaint 11755677. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
My 2022 Jeep Cherokee Trailhawk is experiencing an active failure related to open Safety Recall 40D (NHTSA ID 26V290). The dashboard is displaying a persistent "Service 4WD" warning light, and the vehicle's four-wheel-drive system has completely disabled itself. The vehicle is currently trapped operating exclusively in front-wheel drive.The local dealership has inspected the vehicle but states they are legally blocked from performing a physical repair because manufacturer Stellantis has designated the recall status as "Remedy Under Development." I have filed an official complaint with the manufacturer under Jeep Corporate Case Number 97546678.I am filing this report because the manufacturer …
NHTSA complaint 11753421, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed May 7, 2026.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst