Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 74 safety complaints
about the 2022 Jeep Grand Cherokee L with the US government. Of those, 3 describe a crash, 2 people were injured and no death is recorded. 4 recall campaigns are open against it.
The most complained-about system is forward collision avoidance,
named in 37 complaints, 50% of the total.
The typical failure was reported at 52,500 miles,
the median across the 8
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers December 2024 to September 2026 · How this is counted
What is on file
74 complaints on file
74
Complaints
3
Describe a crash
0
Mention fire
2
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
Complaints more than doubled year on year: 45 in the twelve months to 2026-Q2, against 17 in the twelve before.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
FORWARD COLLISION AVOIDANCE 37 · 50%
37 50%
ELECTRICAL SYSTEM 31 · 42%
31 42%
UNKNOWN OR OTHER 10 · 14%
10 14%
POWER TRAIN 9 · 12%
9 12%
ENGINE 6 · 8%
6 8%
SUSPENSION 6 · 8%
6 8%
SEATS 5 · 7%
5 7%
SERVICE BRAKES 5 · 7%
5 7%
AIR BAGS 4 · 5%
4 5%
STEERING 4 · 5%
4 5%
SERVICE BRAKES, HYDRAULIC 3 · 4%
3 4%
LANE DEPARTURE 2 · 3%
2 3%
01531
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 74.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 39.
44 33 22 11
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2022 Jeep GRAND CHEROKEE L, and it is a separate
question from what owners report going wrong later.
Test
SUV 2WD
SUV 4WD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
18.5%
18.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
The risk
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
The remedy
Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Chrysler (FCA US, LLC) · up to 328,381 vehicles across all model years covered
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
The risk
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
The remedy
Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Chrysler (FCA US, LLC) · up to 80,620 vehicles across all model years covered
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
The remedy
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Chrysler (FCA US, LLC) · up to 133 vehicles across all model years covered
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The remedy
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Chrysler (FCA US, LLC) · up to 14 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Recall 23V-413 Post Remedy Failures
RQ25005
Still open recall query · opened December 11, 2025 · led to recall 26V051
the suspension
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
2 injured · crash · 39,800 miles
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, another vehicle struck the rear of the vehicle at approximately 70 MPH. The auxiliary warning lights were illuminated. The contact stated that none of the air bags were deployed during the crash. The contact expected the air bags to deploy and was concerned that they failed to do so. The contact and his daughter both sustained injuries as a result of the crash. The contact reported neck whiplash, cervical and lumbar neuropathy, sciatica, herniated discs at L4-L5, drop foot, several contusions, rib injuries from the seatbelt, and injuries to the left hand, thumb, and wrist after the …
NHTSA complaint 11763483, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES, HYDRAULIC
crash · towed · 19,210 miles
The contact owned a 2022 Jeep Grand Cherokee L. The contact stated that upon pulling into a parking spot and depressing the brake pedal to come to a stop, the vehicle failed to respond. The vehicle rolled up the curb, went through the plate glass of a building, and stopped. There was no warning light illuminated. The air bags did not deploy. The contact exited the vehicle through the liftgate. There were no injuries sustained. The building was damaged. A police report was filed. The manufacturer was notified of the failure and a case was opened. The vehicle was towed to Gerber Collision & Glass(110 OR-99W, McMinnville, OR 97128), where a jeep field inspector inspected the vehicle. The …
NHTSA complaint 11630119, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
crash · towed
On Friday, January 16, 2026, I was involved in a head-on collision. During the accident, the airbags did not deploy, and the seatbelt failed to lock, which resulted in me not being properly restrained. As a result, I suffered a mild concussion along with significant bruising. In addition to this serious safety concern, we have made numerous complaints regarding ongoing electrical issues with the vehicle. These include the screens frequently changing languages and measurement units, blacking out entirely, or becoming unresponsive. The paddle shifters have also never functioned properly, despite the vehicle being serviced multiple times for this issue. What is especially concerning is that …
NHTSA complaint 11712062, quoted in part. Filed by an owner and not verified by NHTSA or by us.
STEERING
towed · 35,168 miles
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that upon starting the vehicle, several unknown warning lights illuminated. The contact turned off the vehicle. The contact restarted the vehicle and shifted into reverse(R) and the steering wheel seized. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle three times and after the third time, the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with steering failure, and that the steering rack needed to be replaced. The vehicle was not repaired due to the cost. Upon investigation, the contact related the …
NHTSA complaint 11671723, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SUSPENSION
I am filing this complaint regarding my 2022 Jeep Grand Cherokee and safety recall 89D (NHTSA Campaign 26V562000). My vehicle is currently experiencing abnormal driving behavior that has caused me to have a legitimate safety concern regarding the vehicle’s suspension. The vehicle does not drive normally, and I am concerned that the condition may be related to the component addressed by recall 89D. I have contacted both the dealership and the manufacturer’s recall/customer assistance department multiple times seeking to have the vehicle properly diagnosed and to determine whether it is safe to operate while the recall remedy remains unavailable. Initially, I was advised that I could take the …
NHTSA complaint 11768089, quoted in part. Filed by an owner and not verified by NHTSA or by us.
FORWARD COLLISION AVOIDANCE: WARNINGS
Pedestrian Alert/Forward Collision light warning always on after over the air update. Manufacturer removed option in settings to disable this feature and warning light has been on since this over the air update. Dealer has attempted repair however fix only works for a few weeks and then reverts. Over the air update also disabled paddle shifters, caused language on vehicle to switch to italian, and changed units of measure for speed and tire pressure. This is a blatant safety issue as it is not apparent to driver that speed settings have changed. The inoperable forward Collision system risks the public and passengers safety. The fix provided by manufacturer is temporary and does not resolve …
NHTSA complaint 11767536, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
Car is rocking and popping in rear only. Jeep requests I drive car to dealership and pay for diagnostic of vehicle although displaying all signs of recall.
NHTSA complaint 11764690. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
Hard shifting occurred. Then service 4WD light came on dash. After an oil change, the light went away, but the hard shifting is still there. An independent dealer replaced my transfer case as well as completed an update to the transmission. The hard shifting came back even worse, with almost every gear. Took to a Dodge/Ram/Jeep dealership who completed a TSB 21-015-23. Their next recommendation is to replace the valve body and if that doesn’t fix it, then replace the transmission. They stated this recommendation came directly from Stillentis. Since this is a known issue from Stillantis, they should be issuing a recall immediately. Failure of the transmission can cause sudden power loss, …
NHTSA complaint 11763220, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SEATS
Passenger seat lumbar air bag randomly over inflates and doesn't deflate to the point where the seat in not usable. This caused pieces in the rear of the passenger seat to bow out and push the plastic cover off, touching rear seat which holds a car seat for a 2 year old. This puts the passenger and rear seat passenger at risk along with possibly all passengers. This has been brought to a Jeep dealership and they left it inflated for now. They gave an invoice for 2 parts, the module and back cover. I was told it shouldn't inflate more and when I asked, was told it probably won't explode but I may want to move the car seat over.
NHTSA complaint 11757106. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed September 1, 2026.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst