2021 Jeep Cherokee

The defect

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

The risk

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

The remedy

The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Chrysler (FCA US, LLC) · up to 61,711 vehicles across all model years covered

The defect

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

The risk

An air bag that does not deploy as intended can increase the risk of injury in a crash.

The remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

Chrysler (FCA US, LLC) · up to 13 vehicles across all model years covered

The defect

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

The risk

A transmission fluid leak increases the risk of a fire.

The remedy

Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

Chrysler (FCA US, LLC) · up to 18,800 vehicles across all model years covered

The defect

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

The risk

A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

The remedy

Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Chrysler (FCA US LLC) · up to 698 vehicles across all model years covered

64,000 miles

The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 65 MPH with cruise control engaged, the vehicle hesitated, and the transmission momentarily shifted into neutral(N) before returning to normal functionality. The message “Service All Wheel Drive” was displayed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

NHTSA complaint 11756931. Filed by an owner and not verified by NHTSA or by us.

Drive train control module & actuator replaced at less than 75,000 miles

NHTSA complaint 11756387. Filed by an owner and not verified by NHTSA or by us.

70,000 miles

The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost automotive power. The 4WD warning light was illuminated. The vehicle was taken to an independent mechanic, and the failure was associated with the recall. The contact stated that while driving at an undisclosed speed, the failure reoccurred. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the …

NHTSA complaint 11756410, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Twice in the past year, the vehicle stalled after coming to a stop at a red light. The morning after the most recent incident, the car would not start. I had it towed to the dealership. That was Luther Brookdale Dodge, Jeep and Ram in Brooklyn Center, Minnesota. Two weeks ago, I began to intermittently see the message '4WD Unavailable - Service Required'. I brought it yesterday, and was told that the Power Transfer Unit was in need of replacement. I travel as an special education case manager and teacher quite a distance every day to work. The roads in the wintertime can be quite challenging on which to travel. This vehicle should be included in the list of affected vehicle trims that are …

NHTSA complaint 11756116, quoted in part. Filed by an owner and not verified by NHTSA or by us.

161,000 miles

The contact owns a 2021 Jeep Cherokee. The contact stated that while driving at various speeds, the “4WD Service” warning light illuminated, and while depressing the accelerator pedal, the vehicle failed to respond as needed. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 20V343000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 161,000.

NHTSA complaint 11756056. Filed by an owner and not verified by NHTSA or by us.

towed · 45,000 miles

The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving on a ramp at 40-45 MPH, there was an abnormally loud grinding sound coming from underneath the vehicle, and the vehicle lost drive power. No warning light was illuminated. The electronic parking brake engaged automatically. The contact was able to pull over to the side of the road. The contact restarted the vehicle, but the failure persisted, and the electronic parking brake engaged automatically. The vehicle was towed to a dealer, where it was diagnosed and …

NHTSA complaint 11755511, quoted in part. Filed by an owner and not verified by NHTSA or by us.