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Volkswagen · NHTSA safety record

2019 Volkswagen Arteon

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 8 safety complaints about the 2019 Volkswagen Arteon with the US government. Of those, no death is recorded. One recall campaign is open against it, covering the brakes.

The most complained-about system is the tires, named in 3 complaints, 38% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2021 to August 2026 · How this is counted

What is on file

8 complaints on file

8

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
TIRES 3 · 38%
AIR BAGS 1 · 13%
BACK OVER PREVENTION 1 · 13%
ELECTRICAL SYSTEM 1 · 13%
SERVICE BRAKES 1 · 13%
UNKNOWN OR OTHER 1 · 13%
VISIBILITY 1 · 13%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 8.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 4.

8 6 4 2
21 22 23 24 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2019 Volkswagen Arteon. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

SERVICE BRAKES

20V135000 · March 6, 2020

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Arteon vehicles. The electronic brake booster pressure input rod may be installed incorrectly, possibly causing an increased actuating force or a disconnected input rod. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
The risk
An increased actuating force or a disconnected input rod may affect braking, increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will inspect and correct the mounting of the pressure rod only or replace the electronic brake booster and mounting of the pressure rod, depending of the inspection results, free of charge. The recall began April 3, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47P8.

Volkswagen Group of America, Inc. · up to 732 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

TIRES
Four tires have split, all in the same place (inside) and around the entire tire with very little mileage, dealership inspected the vehicle and found nothing wrong with the car, all problems pointing to the tires, there is documentation and video of this issue however, they continue to put these tires on the car and the tires just keep splitting, really afraid to drive the car now that Iv'e read where others are having the same issues, this is a safty hazard and could cause serious injury, need someone to look into this asap Thanks

NHTSA complaint 11757500. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Volkswagen has issued an interim safety recall for certain VW vehicles. We believe this also incorporates VW Arteon. The Passenger Occupant Detection System (PODS) detects a malfunction, switches off the passenger airbag, displays an Airbag error and renders the passenger seat inoperable due to increased risk of injury. I’m alerted by the illumination of the airbag warning light, an acoustic warning sound, an error message displayed on the instrument cluster. I’ve been to 2 Volkswagen Dealerships, they report this is a common concern noted and should be reported to NHTSA.

NHTSA complaint 11614973. Filed by an owner and not verified by NHTSA or by us.

TIRES:SIDEWALL
The contact owns a 2019 Volkswagen Arteon equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 245/35/R20, DOT Number: (N/A). The contact stated while driving 50 MPH, the vehicle started shaking without warning. The contact pulled over on the side of the road and noticed that the front passenger’s side tire had a bump on the sidewall. The vehicle was taken to the dealer and the tire was replaced. On another occasion, the contact noticed that the front driver’s side tire had a bump on the sidewall. The vehicle was taken to the dealer again and the tire was replaced. The manufacturer was not contacted. The failure mileage was unknown.

NHTSA complaint 11515251. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof blew out at 70mph making a sound like a gunshot from within the car. Nothing externally or internally hit the glass. Sunscreen protected the passengers as 75% of the glass blew out and scratched the roof, trunk and back panels of the car traveling at highway speed. Car was under manufacturer’s original factory warranty but when the VW dealer contacted VW they denied it being a warrantable item despite the warranty book saying defective glass is warranted. My comprehensive auto insurance is paying for the new sunroof and extensive paint costs minus my out of pocket deductible.

NHTSA complaint 11481439. Filed by an owner and not verified by NHTSA or by us.

TIRES

40,000 miles

The contact owns a 2019 Volkswagen Arteon equipped with Continental tires, Tire line: ProContact TX, Tire Size: 245/35/R20, DOT number: (N/A). The contact stated that on several occasions at different intervals while driving at various speeds, the driver’s and passenger’s side front and rear tires experienced blowouts. After each blowout, the spare tire was placed on the vehicle. The vehicle was then driven to a tire repair facility and the tire was replaced. The manufacturer was notified of the failure but provided no assistance. The approximate tire failure mileage was 40,000.

NHTSA complaint 11424854. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: CAMERA SYSTEM
The rear view camera will occasionally not work. The first symptom is that the touchscreen instrument panel displays a pop-up dialog, randomly while driving, that says, "ParkPilot is not available right now." This dialog needs to be cleared by pressing "OK" before the rest of the navigation can be seen again. The more troubling symptom is that the rear view camera will occasionally not come on when either shifting into Reverse gear or even pressing the physical Rear View Camera button. I believe the two symptoms are related to problems with the vehicle's sensors and may be related to another recall that exists in the 2021 year of the same model (Arteon), with campaign number 20V716000. The

NHTSA complaint 11420476, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen Arteon

Model year Complaints Recalls Deaths
2023 14 1 —
2021 14 4 —

Other 2019 Volkswagen models

Every Volkswagen on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst