2019 Volkswagen Atlas

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.

The risk

The driver's side impact air bag could deploy improperly or detach in a crash, increasing the risk of injury.

The remedy

Dealers will replace the driver's side impact air bag, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FK.

Volkswagen Group of America, Inc. · up to 2 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

The risk

A deactivated passenger air bag increases the risk of injury during a crash.

The remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

Volkswagen Group of America, Inc. · up to 143,053 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

The risk

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

The remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Volkswagen Group of America, Inc. · up to 296,044 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

The risk

A delayed air bag deployment can increase the risk of injury.

The remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Volkswagen Group of America, Inc. · up to 222,892 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

The risk

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

The remedy

Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

Volkswagen Group of America, Inc. · up to 3,648 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

The risk

Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

The remedy

Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.

Volkswagen Group of America, Inc. · up to 2,535 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.

The risk

A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall can increase the risk of a crash.

The remedy

Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began August 30, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20BU.

Volkswagen Group of America, Inc. · up to 6 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

The remedy

Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Volkswagen Group of America, Inc. · up to 662,185 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.

The risk

In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.

The remedy

Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.

Volkswagen Group of America, Inc. · up to 3 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

The risk

If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

The remedy

Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Volkswagen Group of America, Inc. · up to 6,322 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

The risk

If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

The remedy

Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

Volkswagen Group of America, Inc. · up to 73,549 vehicles across all model years covered

Still open engineering analysis · opened December 18, 2024

forward collision avoidance

On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.  The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 226 reports that may relate to the alleged defect in MY 2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations.  However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or stated that Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers. To date, ODI has received a total of 44 consumer complaints of inadvertent activation of Front Assist in MY 2019 Volkswagen Atlas vehicles.In total, ODI reviewed 187 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include four reports on injury incidents and one report involving a crash. PE23017 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety-related consequences of inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Closed preliminary evaluation · opened September 28, 2023 · closed December 18, 2024

forward collision avoidance

On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 292 reports that may relate to the alleged defect in MY 2018-2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations.  However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers.The rate of unique incident reports alleging AEB inadvertent activation in MY 2018 Volkswagen Atlas vehicles was comparable to their Volkswagen peers. To date, ODI has received a total of 69 consumer complaints of inadvertent activation of Front Assist in MY 2018-2019 Volkswagen Atlas vehicles.  In total, ODI reviewed 264 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include eight reports of incidents involving an alleged injury and two reports involving a crash. PE23017 has been upgraded to an Engineering Analysis (EA24004) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Closed preliminary evaluation · opened March 29, 2021 · closed October 3, 2022

the gasoline fuel system

On March 29, 2021, the Office of Defects Investigations (ODI) opened PE21-008 to investigate instances of fuel injectors leaking in the engine compartment in model year (MY) 2018 through 2020 Volkswagen Atlas and Atlas Cross Sport SUVs. These vehicles are equipped with either a 3.6 or 2.0 liter engine. The subject investigation concerns vehicles equipped with 3.6L engines. Prior to opening the investigation, ODI also observed that warranty data for the fuel system from TREAD reporting was an outlier for the MY 2018 Atlas.The allegation involved fuel injectors leaking fuel near engine compartment components that operate at high temperatures. Consumers allege a fuel leak, fuel odor, and/or an illuminated check engine malfunction indicator light (MIL) on that alerts them to the condition. Fuel leaking in the engine compartment has a higher potential risk of fire as nearby components are operating at higher temperatures compared to other areas of the vehicle. No fires have been connected to this issue to date.The 3.6L engine is a VR6 type engine. Due to its specific design, the VR6 has two types of injectors with different designs installed. Cylinders 1, 3, and 5 use long injectors and cylinders 2, 4, and 6 use short injectors. Unlike the short injectors, the long injectors require an extension pipe necessary to reach cylinders 1, 3, and 5. Volkswagen stated that the potential root cause for a leaking injector is typically either a damaged, misaligned, or missing supporting ring or a damaged O-ring. These rings assist in connecting the injector to the extension pipe. If one of these conditions is present in a vehicle, the O-ring has difficulty withstanding fuel pressure over time.Volkswagen stated that an analysis of warranty data related to leaking injectors in vehicles equipped with 3.6L engines showed that the vast majority of leaking allegations were related to internal leaks. Fuel can leak into the cylinder causing misfiring in the affected cylinders. This condition would not cause fuel to enter into the engine compartment. Volkswagen states that these internal leaks pose no unreasonable risk to motor vehicle safety.Analysis of all relevant data indicates that the subject condition is an early-life failure with a relatively low failure rate. The average failure mileage calculated from all data sources was determined to be approximately 14,000 miles. Only two failures were reported outside of the vehicles' warranty coverage period. The average time to failure for the subject vehicle population is approximately 12 months in service (MIS). The majority of failures were below the average of 14,000 miles or 12 MIS. Analysis of reported failures showed that the failure rate is approximately 0.08% or 0.8 incidents per thousand vehicles (IPTV).To date, there have been no reported fires, crashes, injuries, or fatalities related to this issue. In view of the low rate of failure, the nature of early-life failure, and low potential hazard to drivers, this Preliminary Evaluation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers:11446833, 11438403, 11382958, 11298402, 11291955, 11218819, 11218780

The airbag error light in the vehicle came on. I took it to the dealership where the vehicle was purchased. They are charging $300.+ per hour to repair the issue. The vehicle has never been in an accident. The airbag has never been deployed.

NHTSA complaint 11754957. Filed by an owner and not verified by NHTSA or by us.

The infotainment display in this vehicle intermittently fails to power on, most often at startup. When this occurs, the screen remains dark while audio and physical controls continue to function. The vehicle sometimes must be restarted, and the display does not always return. When the display is dark, the rearview camera image is unavailable. This defect first occurred approximately three weeks after the vehicle was purchased as a manufacturer Certified Pre-Owned vehicle, and it remains unresolved. The most recent occurrence was yesterday, Jul 25 2026. At least 15 video recordings document the failure between October 2024 and the present, along with complete service records. On multiple …

NHTSA complaint 11752918, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I was stopped at a drive thru window and as I reached out to get my food, the window rose up by itself. As I drove home over the next ten minutes, the locks locked and unlocked by themselves and the windows rolled down and up by themselves. Warning lights came on and then went off, including "Fault: Electronic parking brake," and "Error:Airbag." The dash screen went off for a few seconds and then came back on.

NHTSA complaint 11752193. Filed by an owner and not verified by NHTSA or by us.

Struts but were told it's either stabilizer or steering rod

NHTSA complaint 11750880. Filed by an owner and not verified by NHTSA or by us.

Vehicle has been to VW at least 10 times for same issue since 2021. Stalls at low speeds like in traffic or driving around neighborhood, and while decelerating from higher speeds causing a dangerous safety issue. Several components replaced some like the fuel evap canister and purge valve numerous times. Symptoms clear up for days or weeks at a time and than return. VW has been unable to correct this or or find cause, has had an “engineer” from VW look at it and cannot correct cause, only symptoms which than return. Evap canister and purge valve replaced numerous times, fuel tank and pump replaced, computer system flashed, nothing fixes the problem completely. Transmission was just replaced …

NHTSA complaint 11749975, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Hello, The auto start stop function on my vehicle has malfunctioned. The vehicle will turn off when coming to a stop and I am not accelerating (making turns). The vehicle also would not remote start. This happens even when the auto start/stop function is off. When taken to my local Volkswagen for diagnosis, they stated a new battery was needed and that I also had a gas tank issue ( stated that is was collapsing and that it was an issue with a lot of those models). I got a new battery and the issue was fixed for about a week and then it started doing the same thing again. Currently the auto start stop error appears at turn on along with the EPC (orange) light, remote start does not work, and …

NHTSA complaint 11749786, quoted in part. Filed by an owner and not verified by NHTSA or by us.