2019 Volkswagen Golf Alltrack

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

The risk

Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

The remedy

Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Volkswagen Group of America, Inc. · up to 62,538 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

The risk

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

The remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Volkswagen Group of America, Inc. · up to 296,044 vehicles across all model years covered

crash

The plastic button for the hand brake/ parking brake pops out of the handle which then causes the brake to release. VW has replaced the part under warranty 2 times since I purchased the vehicle. In my case the second time it happened the car popped out of gear and struck 2 cars across the street from my driveway. Dealer states its a common issue. But Volkswagen has done nothing to correct the issue other than replacing the hand brake repeatedly on the cars. It's a major safety issue in my opinion. And I feel they need to come up with a permanent solution rather than replacing with a new faulty part. I have since sold the car back to the dealer as I don't trust that the hand brake on the car …

NHTSA complaint 11455944, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The transmission lurches and studders at stops with roughly 60K miles on it. The dealer believes it to be the mechatronic unit. I am put at risk because the car begins to move, stops, and then begins again moving. Cars behind me may believe I am accelerating from a stop and rear end me. There are no warning lamps, messages, or anything whatsoever, the issue generates no codes for dealer techs to diagnose.

NHTSA complaint 11709174. Filed by an owner and not verified by NHTSA or by us.

When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the vehicle. Have had the car to one independent mechanic, the sister dealership of where it was purchased from, and two VW dealerships. They have …

NHTSA complaint 11636066, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I was making my final trip of my move from Minneapolis to the Denver area and was on [XXX] traveling West in the right lane. The truck ahead was moving from the right lane to the left to give room to a car stopped on the right shoulder. There was another car in the left lane so I couldn’t move to the left. The truck was soon blocking much of the left lane so the car in the left lane was slowing as I slowed. I then applied my brakes and the pedal went all the way to the floor without actuating the brakes! Fortunately, by then there was room between the truck and the car on the shoulder and I was able to miss both as I sailed by. Pumping the brake pedal restored the brake function. Thinking …

NHTSA complaint 11573196, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Several times now, my 2019 VW Golf Alltrack S while driving has flashed a warning saying "ignition switched off" and then "check starter system". I can still apply the brakes, steer, and accelerate, but various electrical systems stopped working, including the speedometer. I've brought it to a VW dealer, but they said they couldn't find an issue. Several places online say that this is an ignition switch issue and that it was fixed once they replaced the ignition switch.

NHTSA complaint 11545891. Filed by an owner and not verified by NHTSA or by us.

While driving, all vehicle gauges and HVAC suddenly stopped working. Car beeped, and screen said "pull over safely" (or something like that), and then said "Check starter system". Turned car off, and then eventually it turned back on. Same thing happened again, but I was able to continue driving (engine kept running), with no HVAC, no speedometer, no tachometer, nothing. I don't know if turn signals or exterior lights were working.

NHTSA complaint 11539008. Filed by an owner and not verified by NHTSA or by us.

After being in hot sunlight all day(95+ degrees), car started and about three minutes into drive the engine and all electronics died while going approximately 15mph, warning display flashed up on center lcd display that ignition was off, please pull over, and then to check the starter. The power steering turned off so I had very limited steering. The car would not restart, took about 5 minutes of waiting and had to remove the key and reinsert it before it would start again. I was only going 15mph on an empty residential road, so no damage, but if it happened on a busy highway it might have resulted in a crash. Dealer could not reproduce the fail, but read codes that showed the ignition …

NHTSA complaint 11539035, quoted in part. Filed by an owner and not verified by NHTSA or by us.