Recall · 23V604000
Volkswagen Group of America recalled 5 models over electrical system
62,538
Vehicles covered
5
Models
7
Model years
August 30, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:IGNITION:SWITCH
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
- What it can cause
- Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
- What the dealer does
- Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 62,538 vehicles this is a bigger campaign than 90% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Volkswagen vehicles have been recalled over the electrical system 18 times before this, most recently in February 2023 as 23V040000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 7 model years the campaign names. Their owners have filed 873 complaints with NHTSA, 616 of them before this campaign was filed. 199 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in August 2018, 5 years before this filing.
The vehicles on this campaign carry 6 other recalls published here, the newest being: 24V110000 (fuel system, gasoline), 23V619000 (electrical system), 22V815000 (tires), 21V492000 (air bags).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on August 30, 2023 as campaign 23V604000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-08-30.
Independent developer and analyst