CSR

Volkswagen · NHTSA safety record

2020 Volkswagen GTI

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2020 Volkswagen GTI have filed 8 safety complaints with NHTSA between March 2020 and June 2024. The most complained-about system is the engine, named in 4 of them (50%). The typical failure was reported at 260 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

FUEL SYSTEM, GASOLINE

24V110000 · February 14, 2024

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Volkswagen Group of America, Inc. · up to 261,257 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION:SWITCH

23V604000 · August 30, 2023

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
The risk
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Volkswagen Group of America, Inc. · up to 62,538 vehicles across all model years covered

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

22V815000 · October 31, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
The risk
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
The remedy
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Volkswagen Group of America, Inc. · up to 296,044 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

RQ23007

Closed recall query · opened December 12, 2023 · closed July 1, 2024 · led to recall 24V110

the gasoline fuel system

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

ENGINE 4 50%
POWER TRAIN 2 25%
FUEL SYSTEM, GASOLINE 1 13%
FUEL/PROPULSION SYSTEM 1 13%
STRUCTURE 1 13%
UNKNOWN OR OTHER 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 5.

2020 2024
2020 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL SYSTEM, GASOLINE
The contact owns a 2020 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11595686. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Upon driving the car ,noticed fuel odor and found fuel leak by rear passenger inner fender cover.

NHTSA complaint 11594227. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

3,500 miles

VEHICLE INTERMITTENTLY STALLS AT LOW SPEEDS AND WHEN IDLING.

NHTSA complaint 11395528. Filed by an owner and not verified by NHTSA or by us.

ENGINE

220 miles

I HAVE BOUGHT THE NEW 6 SPEED MANUAL GTI THIS WEEK AND PUT 150 MILES ON IT SO FAR. ONLY 4 DAYS AFTER PURCHASE, THE CAR STALLED WHILE STOPPING WITH THE CLUTCH DEPRESSED DURING SHIFTING TO NEUTRAL, WITH NO WARNING SIGNS OR ERRORS.

NHTSA complaint 11366189. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1,600 miles

THIS ONLY HAPPENS WHEN THE CLUTCH IS FULLY IN AND THROTTLE IS NOT ENGAGED (COASTING DOWN HILLS, STOP SIGNS) THE ENGINE SHUTS OFF BUT ALL OF THE ELECTRONICS STAY ON. I LOSE POWER STEERING/THROTTLE AND RPMS ARE 0. NONE OF THE ENGINE LIGHTS COME ON LIKE THE CAR STALLED. WHEN THE CAR TURNS BACK ON, IT SEEMS TO STRUGGLE/STUTTER. SEVERAL OF THE TIMES I HAVE ATTEMPTED TO RESTART IT, IT TOOK A TRY OR TWO TO CRANK AND ME ADDING SOME THROTTLE. I RAN MY CODE READER SEVERAL TIMES WHEN THIS HAPPENED AND NO ACTUAL CODES HAVE BEEN TRIPPED AND NO CHECK ENGINE LIGHT ON IF I CONTINUALLY ADD SOME THROTTLE AND REV THE ENGINE WHILE AT A STOP WITH THE CLUTCH IN THE ISSUE DOES NOT HAPPEN IT HASN'T HAPPENED WHILE

NHTSA complaint 11363114, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

30 miles

I BEGAN EXPERIENCING THE ENGINE STALL FROM THE DAY I PURCHASED THE VEHICLE. THE ENGINE KEEPS STALLING AS I COME TO A STOP. IT HAPPENS WITH THE CLUTCH PEDAL FULLY DEPRESSED. IT HAPPENS WITHOUT ANY WARNING. THERE IS NO CHECK ENGINE LIGHT OR OTHER WARNINGS. WHEN I ATTEMPT TO RESTART THE ENGINE, I SOMETIMES HAVE TO PRESS THE ENGINE START BUTTON MULTIPLE TIMES UNTIL I GET A RESPONSE. WHEN THE ENGINE DOES RESTART, THE IDLE SOMETIMES FLUCTUATES AND SHUTS OFF. IT HAPPENS WHETHER I'M DRIVING ON A LOCAL STREET OR A HIGHWAY.

NHTSA complaint 11342615. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen GTI

Model year Complaints Recalls Deaths
2024 28 2
2022 27 6
2019 179 4
2018 16 3 2
2017 52 2
2016 66 4
2015 97 6
2014 10 1
2013 34 2 1
2012 40 2
2011 54 2
2010 53 1

Other 2020 Volkswagen models

Every Volkswagen on this site — 152 vehicles, 256 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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