CSR

Volkswagen · NHTSA safety record

2017 Volkswagen GTI

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

52

Complaints

1

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2017 Volkswagen GTI have filed 52 safety complaints with NHTSA between December 2016 and July 2026. The most complained-about system is the fuel and propulsion system, named in 15 of them (29%). The typical failure was reported at 36,974 miles, the median across the 37 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

FUEL SYSTEM, GASOLINE

24V110000 · February 14, 2024

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Volkswagen Group of America, Inc. · up to 261,257 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

19V615000 · August 22, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
The risk
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The remedy
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Volkswagen Group of America, Inc. · up to 679,027 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

RQ23007

Closed recall query · opened December 12, 2023 · closed July 1, 2024 · led to recall 24V110

the gasoline fuel system

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 52.

FUEL/PROPULSION SYSTEM 15 29%
ENGINE 14 27%
POWER TRAIN 7 13%
FUEL SYSTEM, GASOLINE 5 10%
ELECTRICAL SYSTEM 3 6%
STRUCTURE 3 6%
UNKNOWN OR OTHER 3 6%
VISIBILITY/WIPER 3 6%
AIR BAGS 2 4%
SERVICE BRAKES 1 2%
SUSPENSION 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 20.

2016 2020 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

1 injured

THERE IS A MAJOR DEFECT WITH THE CENTER CONSOLE STORAGE OF THIS VEHICLE THAT IS CAUSING DEEP CUTS AND GASHES ON PEOPLE'S HANDS. SPECIFICALLY, THE SILVER SHARP METAL TRIM PIECE IN FRONT OF THE SHIFTER BOOT BECOMES SLIGHTLY LIFTED OVER TIME AS IT SEPARATES FROM A PLASTIC THAT HOLDS IT, AND THE SHARP EDGE IS EXPOSED IN AN AREA THAT A DRIVER / PASSENGER REACHES INTO REGULARLY. MANY OTHERS HAVE REPORTED SIMILAR PROBLEM ON THE CAR FORUM GOLFMK7.COM AS WELL. HAVE ATTACHED SOME PHOTOS OF THE CUT AND PIECE (THOUGH IT IS HARD TO SEE) FOR YOUR INFORMATION. (WARNING SOME BLOOD ON BAND AID IS PRESENT IN THE PHOTO)

NHTSA complaint 11387242. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · 61,000 miles

INTERIOR TRIM IN FRONT OF SHIFTER IS UNREASONABLY SHARP. WHEN REMOVING ITEMS, LIKE CELL PHONE, OR WALLET FROM THE STORAGE CUBBY IN FRONT OF THE SHIFTER MULTIPLE FINGERS HAVE BEEN SNAGGED AND SLICED DEEPLY. THE FIRST TIME I WAS CUT THE CUT WAS SMALL ON THE TIP OF MY RIGHT RING FINGER. BECAUSE OF THE SHARPNESS OF THE TRIM PIECE I DID NOT KNOW I WAS CUT UNTIL I NOTICED BLOOD. I ALSO DID NOT KNOW WHERE THE FIRST CUT CAME FROM. IT WAS ONLY WHEN I WAS CUT 2 MORE TIMES, BOTH DEEPER AND WITH MORE BLEEDING THAT I REALIZED WHAT WAS CUTTING ME AND WHY IT WAS HAPPENING. IT IS TOO EASY FOR FINGERS TO GET CAUGHT ON THE UNDERSIDE OF THE "CHROME" TRIM PIECE AROUND THE SHIFTER WHEN REMOVING ITEMS FROM THE

NHTSA complaint 11404319, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

The vehicle was involved in a low-speed frontal collision (under approximately 20 mph) resulting in relatively minor front-end damage. Despite the limited severity of the impact, the driver frontal airbag and both the front and rear driver-side curtain airbags deployed. The vehicle has no prior accident history, had no SRS or airbag warning lights prior to the incident, and has approximately 86,000 miles. Due to the nature of the collision and the deployment of multiple airbags, I have concerns that the airbag system may have deployed unnecessarily or abnormally. I am requesting that this concern be formally documented. It is available for inspection. It has not been fixed. I have opened a

NHTSA complaint 11710400, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

towed · 80,000 miles

The contact owns a 2017 Volkswagen Golf GTI. The contact stated that while stopped at a red light, the vehicle shuddered and stalled. The EPC warning light was illuminated. The vehicle was able to restart after an hour. The vehicle was taken to the residence and the contact observed a hissing sound coming from the gas cap and there was fuel spilling from the gas cap. The vehicle was towed to an independent mechanic where it was diagnosed that the gas tank needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 80,000.

NHTSA complaint 11586300. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Fuel pump and thermostat failure. Known issue on 2017 GTI models and VW corporate will not grant an exception for the class action settlement since vehicle is outside of coverage period. All scheduled maintenance on vehicle has been done at a dealership and i have had no issues. Spoke with VW Corporate and they will not grant an exception or allow me to speak to anyone else after requesting an escalation request to a supervisor. They also said filing a complaint will not do anything since the outcome will not change.

NHTSA complaint 11753293. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
On June 24, 2026, Safety Recall 20UF (Suction Jet Pump) was completed by an authorized Volkswagen dealer. Upon leaving the dealership, the vehicle immediately experienced a severe engine stall and extended no-start condition. During the recall service, liquid fuel flooded the EVAP lines and charcoal canister, saturating the intake with raw fuel. This caused an immediate safety hazard, stalling the vehicle in active traffic in 110+ degree summer heat. The vehicle was brought back to the dealer, who confirmed the stall but incorrectly blamed a fuel injector, refusing to acknowledge the EVAP flooding caused by the recall work. Due to the no-start condition, the vehicle was flatbed towed. Raw

NHTSA complaint 11752743, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Had an immediate loss of propulsion event without warning (2-Feb-2026) after recall work completed on 16-Dec-20256 (24V110000). I lost propulsion on public roads and was lucky that this happened just after I exited the highway otherwise I would have ended up in a life threatening situation

NHTSA complaint 11716457. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Description of the Problem: The fuel pump failed and began spraying gasoline during operation. The malfunction was documented on video by an authorized Volkswagen mechanic and confirmed by a Volkswagen dealership in Honolulu, Hawaii. The component is available for inspection if required. Safety Risk: The failure caused pressurized gasoline to spray within the engine compartment, presenting a serious fire and explosion hazard. This defect posed a danger to the driver, passengers, and others nearby due to potential ignition of leaked fuel. Reproduction and Inspection: The condition was reproduced and confirmed by both an independent authorized Volkswagen mechanic and a Volkswagen dealership

NHTSA complaint 11694805, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
On October 13, 2025, while driving my 2017 Volkswagen GTI, I noticed a strong odor of gasoline inside and around the vehicle. After parking and inspecting the car, I observed a large pool of gasoline forming in front of the rear passenger-side wheel well. This poses a serious safety risk due to the potential for fire or explosion from fuel leakage. This is the second time my vehicle has experienced gasoline leaking from this same area. The issue appears to originate from a component in or near the fuel system (potentially the fuel line, rollover valve, or suction jet pump assembly), but the specific part has not yet been confirmed. The vehicle is currently at Honolulu Volkswagen for

NHTSA complaint 11693205, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen GTI

Model year Complaints Recalls Deaths
2024 28 2
2022 27 6
2020 8 3
2019 179 4
2018 16 3 2
2016 66 4
2015 97 6
2014 10 1
2013 34 2 1
2012 40 2
2011 54 2
2010 53 1

Other 2017 Volkswagen models

Every Volkswagen on this site — 152 vehicles, 256 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst