CSR

Volkswagen · NHTSA safety record

2024 Volkswagen GTI

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

28

Complaints

2

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2024 Volkswagen GTI have filed 28 safety complaints with NHTSA between March 2024 and April 2026. The most complained-about system is the brakes, named in 7 of them (25%). The typical failure was reported at 5,200 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

BACK OVER PREVENTION:SOFTWARE

25V103000 · February 19, 2025

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Golf GTI vehicles. A software error may delay or deactivate the rearview camera image, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Volkswagen Group of America, Inc. · up to 8,237 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

24V480000 · June 27, 2024

The defect
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
The remedy
Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

Volkswagen Group of America, Inc. · up to 84,432 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 28.

UNKNOWN OR OTHER 8 29%
SERVICE BRAKES 7 25%
FORWARD COLLISION AVOIDANCE 6 21%
POWER TRAIN 6 21%
BACK OVER PREVENTION 4 14%
ELECTRICAL SYSTEM 3 11%
VISIBILITY/WIPER 2 7%
ENGINE 1 4%
LANE DEPARTURE 1 4%
STEERING 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 13.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

crash

I am [XXX] and have only ever owned manual transmission cars. I bought a 2024 GTI/Manual Transmission a few months ago. I also have a 2017 GTI Sport, 6MT. All purchased new. I was so used to the way the 2017 utilized hill hold and had not experienced a hill in my test drive before buying the car. I also drove other brands manual transmission and they all worked in a similar manner. The "Hill Hold" feature on this 2024 GTI/Manual Transmission vehicle is dangerous and does not release when it is supposed to. It is extremely aggressive in the amount that it is holding. In fact, I was rear ended 1 mile from the dealership after picking up the car because of this issue...no kidding. My current

NHTSA complaint 11607453, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash

The component that is failing is the infotainment center. Cruise control fails. Yes available for inspection. The safety of my car is compromised and puts myself and others at risk. The backup camera fails - the infotainment center is glitchy, the infotainment center will disconnect from phone calls while driving handsfree while plugged in via wired CarPlay (the car cannot do bluetooth for CarPlay). The infotainment center sometimes is completely unusable - including radio- directions for CarPlay are not usable - no sound from the radio - no ability to adjust car settings when its in failure mode - including parking controls - driving modes - temputratre controls. The lights are hit and

NHTSA complaint 11729118, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 200 miles

The contact's son owns a 2024 Volkswagen Golf GTI. The contact stated that while driving at various speeds for several hours, an unknown yellow symbol illuminated on the instrument panel, and a message stating that the vehicle needed to cool down was displayed. The contact stated that the vehicle failed to shift into gear. The vehicle was towed to the local dealer and the contact was informed that the failure was due to user error and diagnosed that there was a burned clutch and that the transmission needed to be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200.

NHTSA complaint 11584794. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The "Hill Start Assist" function does not behave as-stated in the owner's manual and I believe the way it's implemented is a potential safety issue. The manual states: "To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release gradually as you start driving. The holding function of the Hill Start Assist remains active only for a short time. Drive off within approx. two seconds." I owned a 2010 and a 2016 GTI prior to this one and on those vehicles the feature functioned exactly as it's described above. However, on the 2024 model I own now, the assist does NOT release when I press the accelerator, it only does so after two

NHTSA complaint 11730910, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I am reporting a recurring safety-related malfunction involving the backup camera, proximity sensors, and infotainment system on my 2024 Volkswagen GTI. These components are still installed on the vehicle and available for inspection upon request. I purchased the vehicle on August 5, 2024, from King Volkswagen in Gaithersburg, MD. The following day, the system began failing repeatedly. When the issue occurs, there is a loud popping sound from the speakers, the infotainment screen shuts off and reboots, and a warning light appears on the dashboard indicating a system fault. This has happened more than 80 times so far, sometimes multiple times per day. This malfunction creates a safety risk

NHTSA complaint 11726276, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I believe the malfunction exists within the car's electronic system. The vehicle could potentially be up for inspection. When the issue I am describing occurs, it prevents the user from being able to use the backup camera, change the climate controls, and utilize the rear traffic alert and the park distance control. I have taken my vehicle to the dealership multiple times since purchase for them to say they are unable to replicate the issue I describe. However, one time I took my vehicle in, the issue that would occur became slightly different. To me, this demonstrates something was changed, but as a temporary fix. Additionally, a quick Google search indicates this is a common issue. Prior

NHTSA complaint 11714362, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the

NHTSA complaint 11701974, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Automatic Hill assist uses excessive brake force and for too long of a duration. This causes the vehicle to stall. Road inclination activation point of Hill assist is too sensitive. Brakes hold when it shouldn't. This is a factory default setting. Vehicle has stalled several times in traffic. This could potentially be a hazard of it happens in an emergency your situation when you need to move quickly and the vehicle stalls. Volkswagen should update the software controls to either be able to disable the feature or make the release point dependant on the clutch activation instead of a period of time after the brake pedal is released.

NHTSA complaint 11696286. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen GTI

Model year Complaints Recalls Deaths
2022 27 6
2020 8 3
2019 179 4
2018 16 3 2
2017 52 2
2016 66 4
2015 97 6
2014 10 1
2013 34 2 1
2012 40 2
2011 54 2
2010 53 1

Other 2024 Volkswagen models

Every Volkswagen on this site — 152 vehicles, 256 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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