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Volkswagen · NHTSA safety record

2024 Volkswagen Jetta

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

39

Complaints

2

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2024 Volkswagen Jetta have filed 39 safety complaints with NHTSA between May 2024 and August 2026. The most complained-about system is the engine, named in 11 of them (28%). The typical failure was reported at 16,300 miles, the median across the 4 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 39.

ENGINE 11 28%
SERVICE BRAKES 10 26%
ELECTRICAL SYSTEM 5 13%
POWER TRAIN 5 13%
UNKNOWN OR OTHER 5 13%
FUEL/PROPULSION SYSTEM 4 10%
FORWARD COLLISION AVOIDANCE 3 8%
VISIBILITY/WIPER 3 8%
AIR BAGS 2 5%
SUSPENSION 2 5%
VEHICLE SPEED CONTROL 2 5%
ENGINE AND ENGINE COOLING 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 16.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire

Zero warning lights, dash clusters only allowing two options to show, oil temperature reading 200degrees Fahrenheit or higher, floor board feels like the firewall is almost in the interior of the vehicle and not engine port. Upon performing a thorough investigation of my own, the manifold, intake valve and wires are visibly damaged and BURNT, coil two is visibly damaged and was smoking. The battery generating system is also malfunctioning, with visibly burnt ground wires. Additionally the thermostat and temperature gauges both are not giving out any signal or alert for faulty electrical activity. However the vehicle was so hot from only driving 6 miles from my house that the arm to hold the

NHTSA complaint 11736224, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

Driving on interstate 74 west bound entered rain storm. Did not see car that was slow or stopped until impact. Traveling at a speed of 78 mph. Airbag did not deploy. Is this normal? Rear ended car in front. Volkswagen was totaled with severe front end damage. Other car was a bigger suv. There is dash cam footage that shows impact.

NHTSA complaint 11686353. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

When driving to work, two deer ran out infant of my car. I had seen the first one and missed it but by time I had seen the first one I already hit the second one. The impact occurred while driving 73 mph. The impact alone slowed my car down by approximately 20 mph. My whole front end was crushed in causing it to be a total loss according to the insurance assessor. the front emblem with a sensor behind it was broken and the sensor was detached from its original location, being held onto the car only by its wiring.

NHTSA complaint 11735489. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brakes were replaced in 2025 after dealership said there was manufacturer issues with premature wear on the brakes. Same day brakes were replaced they started making grinding noises again. We called the dealership ship and they said it would stop with in a few days never did. Now a year later the the replacement brakes failed on us.

NHTSA complaint 11757575. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I own a Silver 2024 Volkswagen Jetta. My car stopped accelerating while I was driving on the freeway on 7/18/2026 which was a huge safety issue resulting in my car needing to be towed to the dealership because it was not drivable. The warning lights came on after the car stopped accelerating on the freeway. My car needs a ECM replacement which is covered by the Federal Emissions Warranty and I received a call from my Volkswagen representative on the case at Family Volkswagen of Burleson. The representative with Volkswagen told me on 7/25/2026 that the ECM needs to be replaced as they did not think it was safe for them to release the vehicle until this repair has been made and they were

NHTSA complaint 11754339, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
MIL light came on in November 2025, OBD-II diagnostic trouble code P0613 - TCM processor fault. Volkswagen has had a nationwide backorder on the replacement (part no. 09H-927-158) for MONTHS. Last week, my car randomly went into Park while attempting to pull into my garage. Red transmission fault indicator lit up on dash. "Transmission faulty. Safely stop the vehicle!" Car would not shift into gear. Disconnecting battery terminals for 30 minutes caused the fault to go away. MIL light still on. If I were on the highway this could have caused an accident. I have since been seeing similar reports on websites such as Reddit for 2024 Jettas. Have been told VW has a TSB on this issue, but have

NHTSA complaint 11753139, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On XXX around 4:15PM, i was driving my 2024 volkswagen Jetta at approximately 65 mph onXXX in [XXX] under normal weather conditions. Without warning there was a loud explosion resembling a gunshot. The panoramic sunroof glass spontaneously shattered and exploded, showering the inside of myself and my car with glass fragments. There was no leading vehicle, overpass, or evidence of road debris or rock failure. The sudden explosion caused immediate driver distraction and created a severe safety hazard. There was no crash, thankfully, and no injury other than minor scratches and earaches due to the sound. Unknown if hearing problems were caused at this point. INFORMATION REDACTED PURSUANT TO

NHTSA complaint 11748727, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
While sitting in the passenger seat of the car, the sunroof spontaneously exploded, causing shards of glass to go everywhere and putting my and the driver’s safety at risk while traveling at 70 mph. No one has inspected it yet and there were no warning messages prior to this issue. This happened on July 3rd, 2026 at 2pm.

NHTSA complaint 11748390. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: ASSIST
Adaptive cruise control and lane keeping assistant defective and has been confirmed by dealership 3 attempts of repair with VW dealership where vehicle was purchased new have not been successful SOS box has flashing red light indicating issue VW dealership is stopped by manufacturer to continue repairs as they are unable to resolve issue Car was purchased in January 2024, has 20k miles and is within bumper to bumper warranty Issue occurred in December 2025 and first repair attempt in January 2026, since then weekly calls with VW to ask for resolution No accidents

NHTSA complaint 11745099. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen Jetta

Model year Complaints Recalls Deaths
2025 23 2
2023 42 0
2022 42 1
2021 66 4 2
2020 51 6
2019 545 11
2018 31 2
2017 159 6 1
2016 160 4
2015 193 7
2014 386 4
2013 516 4
2012 499 5
2011 606 7
2010 852 4

Other 2024 Volkswagen models

Every Volkswagen on this site — 152 vehicles, 256 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst