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Volkswagen · NHTSA safety record

2022 Volkswagen Jetta

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

42

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2022 Volkswagen Jetta have filed 42 safety complaints with NHTSA between August 2022 and August 2026. The most complained-about system is the engine, named in 12 of them (29%). The typical failure was reported at 3,250 miles, the median across the 4 complaints that gave an odometer reading.

Complaints fell 36% year on year: 7 in the twelve months to 2026-Q1, against 11 in the twelve before.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

22V514000 · July 20, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Volkswagen Group of America, Inc. · up to 43,091 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 42.

ENGINE 12 29%
SERVICE BRAKES 12 29%
ELECTRICAL SYSTEM 10 24%
FORWARD COLLISION AVOIDANCE 9 21%
LANE DEPARTURE 7 17%
STEERING 6 14%
FUEL/PROPULSION SYSTEM 3 7%
VEHICLE SPEED CONTROL 2 5%
AIR BAGS 1 2%
EXTERIOR LIGHTING 1 2%
SEATS 1 2%
STRUCTURE 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 12.

2022 2024 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash · towed

Car was hit in rear by tractor trailer, spun into another tractor trailer. Then the second tractor trailer slammed the vehicle front end first into the median. Front end crushed, driver side door caved in, rear end damage. No airbags were deployed the entire time. 55 mph (approximate) to a complete stop in a fraction of a second. The vehicle is currently in the possession of the insurance company, and it was a massive risk to my own safety. I have no idea how I did survive, and no airbags deploying makes it a very difficult situation to ever purchase a VAG vehicle again.

NHTSA complaint 11706221. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The vehicle is currently experiencing steady coolant loss with no external puddles.My vehicle is at 65,000 miles, placing it just 5,000 miles outside of the 60,000-mile factory powertrain warranty. This specific issue matches the exact symptoms of Volkswagen Technical Service Bulletin #2071245 (Service Action 15-23-01) regarding the premature failure of the factory head gasket.Because this is a well-documented manufacturing defect that VW.

NHTSA complaint 11756558. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2022 Volkswagen Jetta (purchased new) has a recurring Travel Assist/Adaptive Cruise Control safety malfunction that has existed since before approximately 24,000 miles. While driving with Adaptive Cruise Control or Travel Assist engaged, the vehicle repeatedly warns me to "Take Control of the Vehicle" or indicates my hands are not on the steering wheel even though both hands are firmly on the wheel. I often have to immediately tighten my grip to prevent the system from escalating. On numerous occasions, the vehicle has also applied the brakes unexpectedly at highway speeds when there was no apparent hazard in front of the vehicle. These unexpected braking events create a serious safety

NHTSA complaint 11749181, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a failure related to the steering wheel assembly that caused the "Travel Assist Not Currently Available" warning to appear while driving. The issue affected the operation of the vehicle's driver assistance systems, including Adaptive Cruise Control and Travel Assist functions. An authorized Volkswagen dealership diagnosed the vehicle and confirmed that the steering wheel assembly requires replacement. The vehicle is currently available for inspection. 2. How was your safety or the safety of others put at risk? The failure caused the vehicle's driver assistance and

NHTSA complaint 11743357, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: ASSIST
Travel assist unavailable warning comes on several time a minute with a visual indicator and loud chime. Very distracting while driving. Known issue to VW

NHTSA complaint 11742529. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Head Gasket, premature failure at 49k miles. Online this a very common issue for Jetta and Taos owners that Volkswagen is not addressing through a recall. This will cause engines to fail.

NHTSA complaint 11742452. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
the components that failed are the rear brakes and rotors. we no longer have the components as the vehicle would not pass inspection without having the work completed. The manufacturer sent a letter to customers affected by this issue as it is a known issue for this year/make/model. the inspection location advised that given the mileage on the vehicle there is no reason it should need this type of work performed, under 25k miles on vehicle. the only warning that was given was the letter sent by the manufacturer. we took our vehicle back to the dealership when the letter was received and were informed they would not complete the outlined work on our vehicle. now that the vehicle would not

NHTSA complaint 11741996, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen Jetta

Model year Complaints Recalls Deaths
2025 23 2
2024 39 0
2023 42 0
2021 66 4 2
2020 51 6
2019 545 11
2018 31 2
2017 159 6 1
2016 160 4
2015 193 7
2014 386 4
2013 516 4
2012 499 5
2011 606 7
2010 852 4

Other 2022 Volkswagen models

Every Volkswagen on this site — 152 vehicles, 256 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst