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Volkswagen · NHTSA safety record

2022 Volkswagen Jetta

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 43 safety complaints about the 2022 Volkswagen Jetta with the US government. Of those, 1 describes a crash and no death is recorded. One recall campaign is open against it, covering back-over prevention.

The most complained-about system is the engine, named in 12 complaints, 28% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2022 to September 2026 · How this is counted

What is on file

43 complaints on file

43

Complaints

1

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 12 · 28%
SERVICE BRAKES 12 · 28%
ELECTRICAL SYSTEM 10 · 23%
FORWARD COLLISION AVOIDANCE 9 · 21%
LANE DEPARTURE 7 · 16%
STEERING 7 · 16%
FUEL/PROPULSION SYSTEM 3 · 7%
VEHICLE SPEED CONTROL 2 · 5%
AIR BAGS 1 · 2%
EXTERIOR LIGHTING 1 · 2%
SEATS 1 · 2%
STRUCTURE 1 · 2%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 43.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 12.

16 12 8 4
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2022 Volkswagen JETTA, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 13.0%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

22V514000 · July 20, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Volkswagen Group of America, Inc. · up to 43,091 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash · towed

Car was hit in rear by tractor trailer, spun into another tractor trailer. Then the second tractor trailer slammed the vehicle front end first into the median. Front end crushed, driver side door caved in, rear end damage. No airbags were deployed the entire time. 55 mph (approximate) to a complete stop in a fraction of a second. The vehicle is currently in the possession of the insurance company, and it was a massive risk to my own safety. I have no idea how I did survive, and no airbags deploying makes it a very difficult situation to ever purchase a VAG vehicle again.

NHTSA complaint 11706221. Filed by an owner and not verified by NHTSA or by us.

STEERING
The issue with the 2022 Volkswagen Jetta is the steering wheel which appears to be a known issue. A warning light and audible warning tone activate repeatedly while the car is in motion with the alert of "Travel Assist Currently Not Available". The frequency of the alert by tone and alert light is excessive and distracting while driving the car. The issue appears to be from an internal failure in the wheel's capacitive touch hands-detection sensor mat. In my 2022 Jetta, the original wheel at purchase had the exact same issue and was replaced under warranty. The wheel that Volkswagen replaced it with had the same defect, and the problem began occurring again in 2 or less years. Currently the

NHTSA complaint 11766421, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The vehicle is currently experiencing steady coolant loss with no external puddles.My vehicle is at 65,000 miles, placing it just 5,000 miles outside of the 60,000-mile factory powertrain warranty. This specific issue matches the exact symptoms of Volkswagen Technical Service Bulletin #2071245 (Service Action 15-23-01) regarding the premature failure of the factory head gasket.Because this is a well-documented manufacturing defect that VW.

NHTSA complaint 11756558. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2022 Volkswagen Jetta (purchased new) has a recurring Travel Assist/Adaptive Cruise Control safety malfunction that has existed since before approximately 24,000 miles. While driving with Adaptive Cruise Control or Travel Assist engaged, the vehicle repeatedly warns me to "Take Control of the Vehicle" or indicates my hands are not on the steering wheel even though both hands are firmly on the wheel. I often have to immediately tighten my grip to prevent the system from escalating. On numerous occasions, the vehicle has also applied the brakes unexpectedly at highway speeds when there was no apparent hazard in front of the vehicle. These unexpected braking events create a serious safety

NHTSA complaint 11749181, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a failure related to the steering wheel assembly that caused the "Travel Assist Not Currently Available" warning to appear while driving. The issue affected the operation of the vehicle's driver assistance systems, including Adaptive Cruise Control and Travel Assist functions. An authorized Volkswagen dealership diagnosed the vehicle and confirmed that the steering wheel assembly requires replacement. The vehicle is currently available for inspection. 2. How was your safety or the safety of others put at risk? The failure caused the vehicle's driver assistance and

NHTSA complaint 11743357, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: ASSIST
Travel assist unavailable warning comes on several time a minute with a visual indicator and loud chime. Very distracting while driving. Known issue to VW

NHTSA complaint 11742529. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Head Gasket, premature failure at 49k miles. Online this a very common issue for Jetta and Taos owners that Volkswagen is not addressing through a recall. This will cause engines to fail.

NHTSA complaint 11742452. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen Jetta

Model year Complaints Recalls Deaths
2026 6 1 —
2025 29 2 —
2024 44 0 —
2023 43 0 —
2021 69 4 2
2020 53 6 —
2019 549 11 —
2018 31 2 —
2017 159 6 1
2016 161 4 —
2015 194 7 —
2014 386 4 —
2013 516 4 —
2012 499 5 —
2011 607 7 —
2010 852 4 —

Other 2022 Volkswagen models

Every Volkswagen on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst