Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 54 safety complaints
about the 2024 Volkswagen Taos with the US government. Of those, 1 describes a crash and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the brakes,
named in 16 complaints, 30% of the total.
The typical failure was reported at 3,990 miles,
the median across the 10
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers May 2024 to September 2026 · How this is counted
What is on file
54 complaints on file
54
Complaints
1
Describe a crash
0
Mention fire
0
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
SERVICE BRAKES 16 · 30%
16 30%
UNKNOWN OR OTHER 15 · 28%
15 28%
ELECTRICAL SYSTEM 10 · 19%
10 19%
ENGINE 9 · 17%
9 17%
FUEL/PROPULSION SYSTEM 6 · 11%
6 11%
FORWARD COLLISION AVOIDANCE 4 · 7%
4 7%
VEHICLE SPEED CONTROL 4 · 7%
4 7%
POWER TRAIN 3 · 6%
3 6%
VISIBILITY/WIPER 3 · 6%
3 6%
BACK OVER PREVENTION 2 · 4%
2 4%
ENGINE AND ENGINE COOLING 2 · 4%
2 4%
LANE DEPARTURE 2 · 4%
2 4%
0815
One complaint can name several systems, so these add up to more than 54.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 24.
28 21 14 7
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2024 Volkswagen TAOS, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
14.7%
17.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
SERVICE BRAKES
crash · towed
Vehicle: 2024 Volkswagen Taos Mileage: ~20,000 miles Issue: Sudden unintended acceleration + Automatic Emergency Braking failure Crash: Yes Total Injuries: None VIN: 3VVVX7B29RM028089 Complaint Description: On [date], at approximately 6:00 PM, I was driving my 2024 Volkswagen Taos (about 20K miles) on Highway 92 East in heavy traffic. I had just merged into the right lane and was preparing to merge left. I looked over my shoulder to check the adjacent lane. At that moment, the vehicle suddenly accelerated forward without my input. I attempted to steer left to avoid the vehicle in front of me, but there was no time or braking response. The car continued to surge forward and the right-front …
NHTSA complaint 11703006, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE AND ENGINE COOLING
towed · 24,000 miles
The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was driven to the shoulder of the road. The check coolant warning light was illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact inspected the vehicle and noticed that when the vehicle was serviced at the dealer, the coolant reservoir cap was not tightened properly. The vehicle was towed to the dealer; however, the vehicle had not been inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
NHTSA complaint 11691053. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
1. Wipers go off randomly when its in off position. And gets worse in hot, sunny weather. 2 windows go all the way down when trying to go up. Worse during the rain. 3. Lane assist deactivating in early morning or during the rain when I need them most.
NHTSA complaint 11766849. Filed by an owner and not verified by NHTSA or by us.
VEHICLE SPEED CONTROL
I have a 2024 Volkswagen Taos, stock tires and rims, I reported a difference in the vehicles speed that scales at 50mph (speedometer) and every GPS reading 53, at 60mph the GPS reads 64, at 70 GPS reads 76, and at 80 the GPS reads 87, well...86 is what I was ticketed for, 86 in a 70, admittedly it was my fault, I believed I was doing 80, the radar gun said 87/88 but the officer was kind enough to only ticket me for 15 over, 16 would have gotten me impounded. I thought theres no way, but I review my dashcam (which also shows speed) and it recorded 88, in Ohio under 15 is speeding, 16mph over the posted limit is reckless driving, 8 mph is a lot, so far one dealership (Evans VW Dayton OH) and …
NHTSA complaint 11764726, quoted in part. Filed by an owner and not verified by NHTSA or by us.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The center console repeatedly displays the message "Emergency call cannot be made." The message first appeared in approximately a few months after starting the lease and has recurred since. When it appears it interrupts navigation guidance and audio playback, and it can repeat several times during a single drive, including while driving at highway speed. The repeated alerts are a distraction while driving. The emergency call (SOS) system does not function reliably. I cannot depend on it to summon assistance after a crash, which is the purpose of the system. The vehicle was taken to several authorized VW dealers. They said this is a known issue and had little to offer. I contacted VW …
NHTSA complaint 11762638, quoted in part. Filed by an owner and not verified by NHTSA or by us.
VEHICLE SPEED CONTROL
I have been to the dealership numerous times since buying the vehicle over engine issues. Typically what happens is either the epc, check engine light, or both come on. All advanced driver systems turn off and the car enters limp mode where I can barely get it above 30 mph. The first time I was told it was an issue with spark plugs. The second time I was told a part did not get put back on correctly after changing my oil. The third time I was told spark plugs at first but when I reminded them they had changed them less than a year ago I was told it was bad gas. I had the dept of agriculture in MS check the gas at the station and it was fine. Then it happened again and I was told again bad …
NHTSA complaint 11761558, quoted in part. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
I am filing this complaint because Volkswagen is refusing to honor its factory powertrain warranty to cover a catastrophic internal engine failure on a vehicle with only 22,531 miles. The vehicle is well within its manufacturer's powertrain warranty limits. I have provided Volkswagen with two official receipts proving routine oil changes, GEICO insurance records proving the accident caused no front-end or engine damage, and an official email from Volkswagen stating there were no pre-existing issues with the vehicle. Furthermore, the engine issues align closely with known fuel system and engine defects currently being litigated in the class-action lawsuit Hardy v. Volkswagen. The vehicle …
NHTSA complaint 11756316, quoted in part. Filed by an owner and not verified by NHTSA or by us.
BACK OVER PREVENTION
42,000 miles
The contact owns a 2024 Volkswagen Taos. The contact stated that while reversing, the rearview camera was intermittently inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact associated the failure with NHTSA Campaign Number: 26V473000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 42,000.
NHTSA complaint 11753560. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst