Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 109 safety complaints
about the 2023 Volkswagen Taos with the US government. Of those, 2 describe a crash, 1 person was injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the engine,
named in 43 complaints, 39% of the total.
The typical failure was reported at 10,093 miles,
the median across the 6
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers January 2023 to September 2026 · How this is counted
What is on file
109 complaints on file
109
Complaints
2
Describe a crash
0
Mention fire
1
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
ENGINE 43 · 39%
43 39%
SERVICE BRAKES 33 · 30%
33 30%
ELECTRICAL SYSTEM 25 · 23%
25 23%
FUEL/PROPULSION SYSTEM 12 · 11%
12 11%
POWER TRAIN 12 · 11%
12 11%
UNKNOWN OR OTHER 10 · 9%
10 9%
VEHICLE SPEED CONTROL 9 · 8%
9 8%
FORWARD COLLISION AVOIDANCE 8 · 7%
8 7%
LANE DEPARTURE 3 · 3%
3 3%
WHEELS 3 · 3%
3 3%
AIR BAGS 2 · 2%
2 2%
BACK OVER PREVENTION 2 · 2%
2 2%
01938
One complaint can name several systems, so these add up to more than 109.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 32.
36 27 18 9
232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2023 Volkswagen TAOS, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
14.7%
17.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
1 injured · crash
Air bags did not deploy after a direct driver side hit, and I was injured because of the accident. Car was declared a total loss by the insurance. The car is being held by State Farm if inspection needs to happen. I was hurt because of the car accident, and I fear for my life or my child’s life if they would have been in the car. I want to prevent any future injuries. I was driving 50 MPH on route 60 when I was hit on my side. There was no warning light on prior to the failure.
NHTSA complaint 11738648. Filed by an owner and not verified by NHTSA or by us.
VEHICLE SPEED CONTROL
crash · towed
Pulling into a parking spot, vehicle had a sudden burst of acceleration, as it was still on the road, resulting in an accident. Vehicle drove over a parking curb, hitting a small tree and a sign. Vehicle felt like there was a lag in response timing of the throttle to acceleration response. No one was injured, including myself the driver. Vehicle at this moment is at the VW dealership getting repaired. Insurance was notified at time of accident. No warning lights occurred at time of accident.
NHTSA complaint 11514855. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
I bought the vehicle 3 years ago and currently it is at the shop to have the engine wiring harnes repaired. A few weeks ago, my dashboard started glitching. On 9/19/2026, my vehicle would not start. The check engine, EPC, low battery voltage, and traction light came on. I had to call someone to give me a jump so that my vehicle would start. It was impossible for the vehicle to keep a charge and it kept acting up in traffic. The dealership now wants to charge me about $650 for a new battery. I believe that the faulty engine wiring harness caused the battery to die prematurely and I should not have to pay for it.
NHTSA complaint 11766389. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
I bought the vehicle 3 years ago and currently it is at the shop to have the engine wiring harnes repaired. A few weeks ago, my dashboard started glitching. On 9/19/2026, my vehicle would not start. The check engine, EPC, low battery voltage, and traction light came on. I had to call someone to give me a jump so that my vehicle would start. It was impossible for the vehicle to keep a charge and it kept acting up in traffic. The dealership now wants to charge me about $650 for a new battery. I believe that the faulty engine wiring harness caused the battery to die prematurely and I should not have to pay for it.
NHTSA complaint 11766390. Filed by an owner and not verified by NHTSA or by us.
ENGINE
The infotainment touch screen on my 2023 Volkswagen Taos has completely blacked out and failed, leaving my backup camera entirely inoperable. This has created a severe blind-spot hazard where I cannot safely reverse. On top of this failure, the vehicle has a chronic history of being in and out of the dealership service department for unresolved fuel system problems, specifically regarding the fuel injectors and fuel lines under warranty. The dealership has repeatedly failed to permanently fix this fuel defect. Now, the car actively loses engine acceleration and drops into a dangerous slow crawl ('limp mode') at busy intersections when the air conditioning is running, forcing me to turn off …
NHTSA complaint 11766233, quoted in part. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
I went to the Fiesta Albqueurque VW June 2025 multiple times resulting in close to 2 weeks without a car. Found a oil leak and head gasket - bolt jam replaced. In XXX, car shook, took it to first Fiesta ABQ, who identified a low battery charge. However, the car continued to shake end of XXX and we then, took this to Rudolph volkswagon, [XXX], that blamed it on bad fuel (invoice attached). Check engine sign turned off for a day, and came back on on our major trip up north from [XXX] to [XXX]. This Dealership told us that we would be safe on the road from [XXX] to [XXX]. Yes, we made it but by sheer luck. third Attempt, took this car to [XXX], VW and they were able to change: CHANGED THE …
NHTSA complaint 11763999, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
Brake Recall for VW 2023 Taos - Nov 2024 (10 or 11K Mileage). Brake pads changed. Continued to hear Brake Squeeking: taken in 10/15/2025, 11/14/2024, 1/3/2025, 5/17/2025. 12 mm at initial recall dropped to 7 mm at 17,900 miles. Upon leaving dealership, tech states VW uses "refurbished brake pads." Dealer washed pads, and sent me home. I have all invoices, they are larger in size. Unable to attach
NHTSA complaint 11764053. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
Marietta Volkswagen diagnosed a failed 5F module; the center display screen is completely inoperative; the rearview/backup-camera image therefore does not display when the vehicle is placed in reverse; VW says the module is on national backorder with no ETA; and the vehicle is being used by a [XXX] driver. Volkswagen Customer Care has already been contacted but could not help and that the repair is covered under warranty but cannot currently be completed so the vehicle remains unrepaired and is being operated without a rear view camera display . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11764239. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst