Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 11 safety complaints
about the 2020 Genesis G80 with the US government. Of those, 1 describes a crash and no death is recorded. 2 recall campaigns are open against it, covering the engine and its cooling and the hydraulic brakes.
The most complained-about system is the brakes,
named in 3 complaints, 27% of the total.
Compiled from NHTSA's complaint, recall and investigation files
· Covers June 2021 to September 2026 · How this is counted
What is on file
11 complaints on file
11
Complaints
1
Describe a crash
0
Mention fire
0
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
UNKNOWN OR OTHER 4 · 36%
4 36%
SERVICE BRAKES 3 · 27%
3 27%
ELECTRICAL SYSTEM 2 · 18%
2 18%
TIRES 2 · 18%
2 18%
ENGINE 1 · 9%
1 9%
POWER TRAIN 1 · 9%
1 9%
048
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 11.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2026 at 3.
4 3 2 1
212021222022242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2020 Genesis G80, and it is a separate
question from what owners report going wrong later.
Test
4DR AWD
4DR RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
9.5%
9.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Recall campaigns
2 on file
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
The risk
An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
The remedy
Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
Hyundai Motor America · up to 28,439 vehicles across all model years covered
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
The risk
An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
The remedy
Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
Hyundai Motor America · up to 94,646 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Hyundai and Kia ABS Module Fires
AQ23002
Still open audit query · opened November 17, 2023
the hydraulic brakes
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
SERVICE BRAKES
crash · towed
PARKING VEHICLE AT 5MPH BRAKES DID NOT WORK, AND CAR SHOT FORWARD-HIT STEEL POST.
NHTSA complaint 11723502. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
I am reporting a recurring transmission/drivetrain problem that I believe may warrant investigation for a potential safety defect. Beginning in approximately May 2026, my vehicle developed a pronounced hard bump/jerk and shudder during transmission operation. The problem initially occurred primarily in 3rd, 4th and 5th gears and became more noticeable after the vehicle warmed up. The condition was significant enough that I took the vehicle to Genesis of Columbia/Silver’s Hyundai for diagnosis. On June 1, 2026, at approximately 90,223 miles, the dealer documented that they had “verified concern” and that the “transmission needs to be replaced due to internal failure.” The transmission …
NHTSA complaint 11767774, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
UNKNOWN AIR CONDITIONER WORKS WELL FOR ABOUT 1 HOUR, THEN SUDDENLY THERE'S A FUNNY NOISE AND THE HEAT COMES OUT INSTEAD OF COLD AIR. WE HAVE INFORMED GENESIS DEALER ABOUT THE PROBLEM, BUT THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY. WE HAVE SEEN MULTIPLE REPORTS OF THIS ISSUE BUT GENESIS HAS NOT ISSUED A RECALL FOR THIS POTENTIALLY DANGEROUS AND HAZARDOUS PROBLEM.
NHTSA complaint 11718649. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
There is a recall on my 2020 Genesis g80 3.3t regarding a faulty turbo oil feed pipe causing the car to leak oil and a safety risk that could cause a fire. Vehicle had no issues prior to me having towed to Genesis north of Cincinnati other than the supply pipe leaking oil. The next day after them performing repairs on my vehicle I receive a text as well as an email stating that my service is complete. In the text message it states that my car is complete and is ready to be picked up but the car is now leaking coolant and the oil leak is not repaired. Genesis did not properly repair the issue and is still leaking oil. Repair includes work done to the coolant system being bled annd refilled …
NHTSA complaint 11706952, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
AC stops working while driving on hot days, airflow stops and the situation is very dangerous. Tried to get the dealer to fix it, to no avail. I've been dealing with this dangerous (temperatures reached more than 110 F, without airflow) problem for two years. We are more than 20 owners of these luxury cars experiencing the same problem. I can provide their names and VINs upon request.
NHTSA complaint 11661056. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
AC stops running during very hot days, air flow stops and heat inside the car gets dangerously high. There are multiple complaints about this in a Genesis blog, and dealers are unable to reproduce the problem to find the problem. I contacted Genesis America and they cannot do anything because service technicians are unable to diagnose the problem. Genesis MUST do something about this. I can provide snapshots of the blog with the multiple complaints. This started sometime in the 2023 summer.
NHTSA complaint 11619676. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed March 8, 2024.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst