CSR

Genesis · NHTSA safety record

2020 Genesis G80

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

10

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2020 Genesis G80 have filed 10 safety complaints with NHTSA between June 2021 and March 2026. The most complained-about system is the brakes, named in 3 of them (30%). The typical failure was reported at 12,000 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

24V191000 · March 8, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
The risk
An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
The remedy
Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.

Hyundai Motor America · up to 28,439 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

21V160000 · March 10, 2021

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
The risk
An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
The remedy
Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.

Hyundai Motor America · up to 94,646 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 10.

UNKNOWN OR OTHER 4 40%
SERVICE BRAKES 3 30%
ELECTRICAL SYSTEM 2 20%
TIRES 2 20%
ENGINE 1 10%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 2.

2021 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

crash · towed

PARKING VEHICLE AT 5MPH BRAKES DID NOT WORK, AND CAR SHOT FORWARD-HIT STEEL POST.

NHTSA complaint 11723502. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
UNKNOWN AIR CONDITIONER WORKS WELL FOR ABOUT 1 HOUR, THEN SUDDENLY THERE'S A FUNNY NOISE AND THE HEAT COMES OUT INSTEAD OF COLD AIR. WE HAVE INFORMED GENESIS DEALER ABOUT THE PROBLEM, BUT THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY. WE HAVE SEEN MULTIPLE REPORTS OF THIS ISSUE BUT GENESIS HAS NOT ISSUED A RECALL FOR THIS POTENTIALLY DANGEROUS AND HAZARDOUS PROBLEM.

NHTSA complaint 11718649. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
There is a recall on my 2020 Genesis g80 3.3t regarding a faulty turbo oil feed pipe causing the car to leak oil and a safety risk that could cause a fire. Vehicle had no issues prior to me having towed to Genesis north of Cincinnati other than the supply pipe leaking oil. The next day after them performing repairs on my vehicle I receive a text as well as an email stating that my service is complete. In the text message it states that my car is complete and is ready to be picked up but the car is now leaking coolant and the oil leak is not repaired. Genesis did not properly repair the issue and is still leaking oil. Repair includes work done to the coolant system being bled annd refilled

NHTSA complaint 11706952, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
AC stops working while driving on hot days, airflow stops and the situation is very dangerous. Tried to get the dealer to fix it, to no avail. I've been dealing with this dangerous (temperatures reached more than 110 F, without airflow) problem for two years. We are more than 20 owners of these luxury cars experiencing the same problem. I can provide their names and VINs upon request.

NHTSA complaint 11661056. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
AC stops running during very hot days, air flow stops and heat inside the car gets dangerously high. There are multiple complaints about this in a Genesis blog, and dealers are unable to reproduce the problem to find the problem. I contacted Genesis America and they cannot do anything because service technicians are unable to diagnose the problem. Genesis MUST do something about this. I can provide snapshots of the blog with the multiple complaints. This started sometime in the 2023 summer.

NHTSA complaint 11619676. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
It is dead everyday and I have to jump it I noticed when I attach a power source it makes very odd noises. I feel the current recall you have on the g80 2020 may be the issue. It runs extremely hot wit no warning lights showing. I have had a lot of brake dust and the car is hot fast. Also issues with usb and when connected to phone it sound like crackling and volume sounds odd unless I unplug and replug. Replaced battery twice in a year

NHTSA complaint 11587698. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Genesis G80

Model year Complaints Recalls Deaths
2023 9 4
2021 9 4
2019 27 3
2018 95 6
2017 64 2

Other 2020 Genesis models

Every Genesis on this site — 24 vehicles, 35 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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