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Hyundai · NHTSA safety record

2020 Hyundai Ioniq Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

17

Complaints

3

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2020 Hyundai Ioniq Hybrid have filed 17 safety complaints with NHTSA between September 2020 and May 2026. The most complained-about system is the electrical system, named in 6 of them (35%). The typical failure was reported at 37,859 miles, the median across the 5 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 17.

UNKNOWN OR OTHER 7 41%
ELECTRICAL SYSTEM 6 35%
STRUCTURE 3 18%
LANE DEPARTURE 2 12%
POWER TRAIN 2 12%
SERVICE BRAKES 2 12%
ELECTRONIC STABILITY CONTROL (ESC) 1 6%
EQUIPMENT ADAPTIVE/MOBILITY 1 6%
FUEL/PROPULSION SYSTEM 1 6%
STEERING 1 6%
VEHICLE SPEED CONTROL 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 4.

2020 2023 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

1 injured · 60,000 miles

The contact owns a 2020 Hyundai Ioniq Hybrid. The contact stated that while idle, releasing the brake and pressing the accelerator, the vehicle would jolt forward before accelerating. The failure would occur intermittently and had become progressively more pronounced. There were no warning lights illuminated. During the most recent occasion, the vehicle jolted forward so aggressively that it caused the contact to have whiplash. The contact had to refrain from work due to the whiplash symptoms sustained, such as neck pain and nausea. The vehicle was taken to the dealer twice, and the dealer was not able to diagnose the cause of the failure. The dealer was able to experience the failure

NHTSA complaint 11675641, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

See attached document for complaint

NHTSA complaint 11682318. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed

The Hyundai Ioniq was designed with a dual clutch system for the electric motor and gas motor. This was done to disengage and engage either separately when necessary for low power, regen braking, etc. However, this design heavily impacts the behavior of the brakes and safety of the vehicle overall. When the brakes are applied, the ECU will turn off the gas engine to conserve gas in regen braking mode. Additionally, the ECU will downshift the transmission. Downshifting the transmission and disengaging the gas engine become an issue because conducting both actions removes significant resistance in braking. Causing the vehicle to lurch when the downshift occurs while also increasing stopping

NHTSA complaint 11597774, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash

On June 10, 2021, when driving from Topeka, KS to Park Ridge, IL, there was a failure in both the Adaptive Cruse Control System as well as the Lane Keeping Assistance System. The ACC system started the car moving forward from a complete stop without my intent and the LKA turned the car to the right striking a semi trailer that was completely stopped. Additionally there was no warning from the Forward Collision Warning system

NHTSA complaint 11420926. Filed by an owner and not verified by NHTSA or by us.

STEERING
While attempting a slow right turn from a complete stop at an intersection, I heard a loud thunk sound followed by an immediate loss of power steering response. The steering wheel spun freely with little resistance while the front tires did not respond proportionally. I was able to safely pull over. Upon restarting the vehicle it produced an abnormal wheezing sound suggesting additional mechanical stress. At the time of the failure the vehicle had approximately 40,000 miles, which I believe represents a premature failure for a safety-critical steering component. The vehicle was brought to a Hyundai dealership for inspection. The dealer pulled diagnostic fault codes, found none, performed a

NHTSA complaint 11737339, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The charge controller failed twice and one of the times I was out on a dangerous road where there wasn’t a safe spot to pull over. It was very sketchy.

NHTSA complaint 11728257. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The horn on my 2020 Hyundai Ioniq has stopped working. I checked the fuses and they are all good. Hyundai currently has several other models with recalls or at least known to fail. Yes my vehicle is available for inspection and no I have not had it looked at yet… dealer wants to keep it for 3-5 days to diagnose and further, given the nature of the issue, I don’t feel I should be responsible for any fees involved in doing so. It poses me a major safety concern as I cannot warn other cars of potential collision etc. Unfortunately, this problem does not have any type of warning message to let you know. I had to find out by trying to use my horn when someone almost hit me. This appears to me as

NHTSA complaint 11714201, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Car has two horns, both STOPPED working completely about 2 1/2 years ago and were replaced by the Hyundai dealer in Florence, SC. High pitch horn failed again about 1 year ago, and low pitch horn has now failed. Local Hyundai dealership in Pensacola, FL npow wants $800 to replace what should be fully covered. Car now has 75,00 miles so they say it us out of warrenty. But, a safety issue on a known problem (per Hydai frum on line and personal experience) should be fully covered by Hyundai.

NHTSA complaint 11648730. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Ioniq Hybrid

Model year Complaints Recalls Deaths
2021 13 0
2019 16 1
2018 13 2
2017 40 3

Other 2020 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst