CSR

BMW · NHTSA safety record

2023 BMW 740I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 12 safety complaints about the 2023 BMW 740I with the US government. Of those, no death is recorded. 9 recall campaigns are open against it.

The most complained-about system is the brakes, named in 6 complaints, 50% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2024 to September 2026 · How this is counted

What is on file

12 complaints on file

12

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 6 · 50%
ELECTRONIC STABILITY CONTROL (ESC) 5 · 42%
ELECTRICAL SYSTEM 2 · 17%
POWER TRAIN 2 · 17%
ENGINE 1 · 8%
SERVICE BRAKES, HYDRAULIC 1 · 8%
STEERING 1 · 8%
STRUCTURE 1 · 8%
VEHICLE SPEED CONTROL 1 · 8%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 12.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 6.

8 6 4 2
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2023 BMW 740I. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

9 on file

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

26V422000 · July 1, 2026

The defect
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

BMW of North America, LLC · up to 428 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

24V739000 · October 2, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.

BMW of North America, LLC · up to 11,579 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

24V697000 · September 18, 2024

The defect
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
The risk
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.

BMW of North America, LLC · up to 309 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

24V104000 · February 12, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

BMW of North America, LLC · up to 266,716 vehicles across all model years covered

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

23V700000 · October 18, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
The risk
An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
The remedy
Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 12,296 vehicles across all model years covered

VISIBILITY/WIPER

23V644000 · September 20, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
The risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 3,820 vehicles across all model years covered

ELECTRICAL SYSTEM

23V479000 · July 12, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems", and 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury.
The remedy
Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 384 vehicles across all model years covered

SEATS

23V414000 · June 8, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
The risk
An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.
The remedy
Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 318 vehicles across all model years covered

ELECTRICAL SYSTEM

22V860000 · November 21, 2022

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
The risk
Emergency response may be delayed without the vehicle location information, increasing the risk of injury.
The remedy
Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 169 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY
The panoramic glass roof panel on this 2023 BMW 7 Series (G70 chassis) has suffered a severe structural perimeter material failure. A flush hairline stress fracture spontaneously appeared along the outer edge completely underneath the rubber weather-stripping track with zero road or debris impacts. Because this panoramic roof cassette serves as a rigid, load-bearing component of the passenger cabin frame assembly, a structural edge failure introduces an imminent safety risk of a sudden cabin roof collapse or total glass failure while traveling at highway speeds. My independent collision facility, along with a secondary independent shop, physically evaluated the vehicle and verified that it

NHTSA complaint 11767834, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My 2023 BMW 740i has experienced the same serious failure twice at approximately 21,000 miles. The exact component causing the failure is currently UNKNOWN. The vehicle is available for inspection and is currently being returned to an authorized BMW dealer for diagnosis. During the first incident, while driving, multiple warnings suddenly appeared involving chassis stabilization, regenerative braking, the parking brake/roll-away system and drivetrain. The warnings escalated to “Stop. Apply parking brake” and “Drivetrain malfunction. You cannot continue driving.” Shortly afterward, the vehicle became completely immobilized and could not be shifted into Drive, Reverse or Neutral. It had to be

NHTSA complaint 11758667, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
On [XXX] approx [XXX] PM, my 2023 BMW 740i (VIN [XXX], 46,093 mi, software 03/2026.30) suddenly accelerated on its own with no accelerator input from me. I was driving under 30 mph in Odessa, TX, shortly after making a left turn from [XXX] onto [XXX]. Once I felt the acceleration, I gradually braked while checking the HUD, which confirmed cruise control was NOT engaged. I also confirmed the accelerator pedal was not obstructed - the vehicle has only factory BMW all-weather floor mats, no aftermarket mats or parts. The vehicle came under control as I braked. No collision, no damage, no injuries, and no dashboard warning lights before, during, or after. Weather was clear, no precipitation. I

NHTSA complaint 11756428, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Vehicle Symptom: The vehicle exhibits a persistent rough idle and engine hesitation specifically when at operating temperature. This issue is most prevalent during "Auto Start/Stop" transitions and while idling in heavy traffic. The engine feels as though it may stall, creating a significant safety concern regarding predictable acceleration and vehicle control in live traffic. Safety Risk: The instability of the engine performance creates an unpredictable driving experience. There is a high risk of the vehicle stalling or failing to accelerate properly when restarting from a stop, which could lead to a rear-end collision or leave the vehicle stranded in a dangerous intersection.

NHTSA complaint 11725700, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Component/System that failed: The rear differential failed internally, causing the left rear axle to separate from the differential housing. BMW’s own service center confirmed there was no external damage or outside force involved. The defective parts are currently with BMW of Manhattan and can be made available for inspection. Safety risk posed: This failure created a significant safety hazard, as drivetrain separation while in motion can lead to loss of vehicle control, wheel lock, or a collision — especially at highway speeds. Fortunately, no accident occurred, but the risk was high. Was the problem confirmed by a dealer? Yes. BMW of Manhattan confirmed the failure in service invoice

NHTSA complaint 11654639, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.

NHTSA complaint 11620179. Filed by an owner and not verified by NHTSA or by us.

Compare

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Every BMW on this site — 257 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst