CSR

BMW · NHTSA safety record

2023 BMW X7

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

42

Complaints

2

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2023 BMW X7 have filed 42 safety complaints with NHTSA between November 2022 and August 2026. The most complained-about system is the brakes, named in 19 of them (45%). The typical failure was reported at 5,858 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 8 recalls covering this vehicle.

Recalls (8)

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

26V422000 · July 1, 2026

The defect
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

BMW of North America, LLC · up to 428 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

24V739000 · October 2, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously repaired under recall number 24V-104 and will need to have the new remedy completed.

BMW of North America, LLC · up to 11,579 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

24V697000 · September 18, 2024

The defect
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
The risk
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.

BMW of North America, LLC · up to 309 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

24V104000 · February 12, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

BMW of North America, LLC · up to 266,716 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

23V294000 · April 26, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 X7 M60i and XM vehicles. The fasteners that connect the exhaust system and the catalytic converter may not have been tightened correctly.
The risk
A loose connection between the exhaust system and catalytic converter increases the risk of a fire.
The remedy
Dealers will replace the gasket between the exhaust system and the catalytic converter, and tighten the fasteners, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 5 vehicles across all model years covered

VISIBILITY:WINDSHIELD

22V820000 · November 2, 2022

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.
The risk
An electrical short-circuit increases the risk of a fire.
The remedy
Dealers will inspect the windshield seal and as necessary, remove and reinstall the windshield with a new seal, free of charge. Owner notification letters were mailed December 30, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 47 vehicles across all model years covered

EXTERIOR LIGHTING

22V725000 · September 29, 2022

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 X7 xDrive40i, and X7 M60i vehicles. In certain vehicle operating conditions, only one of the two front parking lights may remain illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
A loss of illumination from one of the parking lights can reduce visibility, increasing the risk of a crash.
The remedy
Dealers will reprogram the electronic control unit for the front parking lights, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 3,315 vehicles across all model years covered

VISIBILITY:SUN/MOON ROOF ASSEMBLY

22V267000 · April 20, 2022

The defect
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
The risk
A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
The remedy
Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 61,221 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 42.

SERVICE BRAKES 19 45%
ELECTRONIC STABILITY CONTROL (ESC) 13 31%
ELECTRICAL SYSTEM 7 17%
SERVICE BRAKES, HYDRAULIC 5 12%
POWER TRAIN 4 10%
BACK OVER PREVENTION 2 5%
ENGINE 2 5%
FORWARD COLLISION AVOIDANCE 2 5%
STRUCTURE 2 5%
UNKNOWN OR OTHER 2 5%
VISIBILITY/WIPER 2 5%
EQUIPMENT 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 27.

2022 2024 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

crash · towed

On June 29th, 2023 at approximately 8:45 AM we were pulling into a parking space slowly tapping the brakes to slow and stop the vehicle. About 2/3 of the way into the parking stall around 3 or 4 feet from the curb, the vehicle actually accelerated while pressing the brake jumping the curb. We pressed on the brakes again and the car accelerated even faster crossing the sidewalk crashing into a building. We believe the brakes caused the SUA (Sudden Unintended Acceleration) accelerating the vehicle twice and the vehicle failed to apply the brakes. We believe this would've been caused by a computer error on the vehicle. We also believe the vehicle to initiate the two safety systems failed,

NHTSA complaint 11537161, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

crash · 200 miles

The contact owns a 2023 BMW X7. The contact stated that after placing the vehicle in reverse with the back-up assist feature activated, the vehicle struck the other vehicle behind. The contact stated that the automatic brake assist feature failed to operate as designed, causing the vehicle to strike the rear tire of the other vehicle. There was no warning light illuminated. The contact depressed the brake pedal, and the vehicle was able to stop. There was no damage to the other vehicle. The dealer was contacted, and the contact was able to schedule an appointment. Additionally, the contact was concerned about water on the screen and a possible electrical fire after the vehicle had gone

NHTSA complaint 11494736, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 5,858 miles

The contact owns a 2023 BMW X7. The contact stated while driving 45-50 MPH, the message "Unable to Drive" and SOS messages were displayed. The vehicle then came to a complete stop, almost causing a crash. The contact turned off and restarted the vehicle and the vehicle responded as needed, and the contact was able to drive to the residence. The manufacturer was notified of the failure and advised the contact not to drive the vehicle and to take the vehicle to the local dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that an unknown software update needed to be completed. The vehicle was not repaired. The failure mileage was approximately 5,858.

NHTSA complaint 11512884. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

towed · 4,152 miles

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the brake pedal was depressed was depressed but required added effort in depressing the brake pedal. The contact stated that the brakes, and service engine warning lights were illuminated. The contact also stated that the vehicle lost motive power. The vehicle was towed to the dealer

NHTSA complaint 11599224, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The mechatronics unit failed in the automatic transmission. Vehicle was no longer in gear causing it to stall, and drivetrain warning message was produced. This happened twice in the same day July 6th 2026. BMW was contacted, they retrieved the vehicle. Since the problem was intermittent they scanned the vehicle logs and sent to BMW North America for diagnosis. Initial repair was reprogram. During the test drive vehicle stalled directly out side of dealership and was pushed back in. On July 20th vehicle was diagnosed with a failed mechatronics unit which controls the transmission internally. Repair was authorized and vehicle returned on July 25th. During a test drive I asked the lead

NHTSA complaint 11755537, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
My [XXX] wife and I drove to a cardiac doctors appointment having just had a [XXX]. Upon arriving the passenger side door would not unlock. Tried opening with the interior door handle and it would still not open. Tried exterior door handle and could not open. Contacted BMW emergency they tried to remotely open did not work. Called dealership they said to try double pulling interior handle twice which of course we had already tried still wouldn’t open. MY WIFE WAS TRAPPED WITH NO WAY TO GET OUT decided to try driving to dealership rather than calling fire department. Upon arriving the service provider tried to open but couldn’t do so. All this time my wife is sitting there with no way out

NHTSA complaint 11746217, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The vehicle has a glare issue affecting the side mirrors, which impacts visibility while driving. The glare appears to be caused by reflective chrome trim on the dashboard near the air vent, which reflect light into the side mirrors under certain lighting conditions. this creates a safety concern and affects my ability to comfortably and confidently operate the vehicle. the issue has been demonstrated to the dealership on multiple occasions, including prior to June 17th, but does not appear to have been fully documented or resolved. i have also observed similar reflection behavior in other BMW vehicles once pointed out, suggesting this may be related to design or materials rather than an

NHTSA complaint 11745399, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I ATTEMPTED TO HAVE SAFETY RECALL 24V-104(INTEGRATED BRAKE SYSTEM MALFUNTION) PERFORMED AT BMW DEALERSHIP BMW AUSTIN, 7011 MCNEIL DR. AUSTIN, TX 78729-7687 PHONE (512)343-3570 ON AUGUST 28 2025 AT 11;00AM WITH JASON SANTOSUOSSO. THIS SERVICE ADVISORY TOLD ME THE RECALL IS NOT COVERED, BECAUSE MY VEHICLE HAS 36,100 MILES-JUST 100 MILES OVER THE 36,000-MILE FACTORY warranty. HE INFORMED ME THAT BMW 'DENIED" THE REPAIR AND THA I WOULD NEED TO PAY $1900. OUT OF POCKET, (INCLUEDE OIL CHANGE $329), EVEN THOUGH THIS A FEDERAL SAFETY RECALL. AS PER NHTSA REGULATIONS, RECALL REPAIRS MUST PERFORMED FREE OF CHARGE, REGARDLESS OF MILEAGE OR WARRANTY EXPIRATION, REFUSING TO PERFORM A BRAKE-RELATED

NHTSA complaint 11684177, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
We are the original Owner of a 2023 BMW X7 with 17,500 miles. The past 2+ months the screen/display will go blank for up to 30 seconds while driving the vehicle. Obviously this is a serious safety issue. We took the vehicle for service where it was originally purchased at BMW I will say, this issue is very disappointing, scary, and disturbing. The vehicle was originally brought into service on 7/3 and no resolution for the problem has been presented as of yet. According to the Service Advisor, multiple software updates have been applied and the screen/display has been replaced twice, still no resolution. Brought back into Dealership on 7/23/2025 for the same repeated and dangerous issue

NHTSA complaint 11681164, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
> Seller: RHollenshead Auto Sales Inc. > Auction Listing: [XXX] (Simulcast Live, Sale Date: [XXX]). > Violation: Auctioning 2023 BMW X7 (VIN: * [XXX] **) with **OPEN Recall 24V-104** (brake defect). > Law Broken: 49 U.S.C. § 30120. > Demand: Enforce repair. > Evidence: BMW VIN check confirms open recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11677912. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW X7

Model year Complaints Recalls Deaths
2025 26 4
2024 62 7
2022 18 2
2021 43 9
2020 52 12
2019 47 11

Other 2023 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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