CSR

BMW · NHTSA safety record

2023 BMW IX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

38

Complaints

12

Crashes

0

Fires

6

Injuries

0

Deaths

Owners of the 2023 BMW IX have filed 38 safety complaints with NHTSA between January 2023 and July 2026. The most complained-about system is the air bags, named in 12 of them (32%). The typical failure was reported at 2,000 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 12 recalls covering this vehicle.

Recalls (12)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

25V395000 · July 23, 2025

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 71,286 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

25V470000 · July 16, 2025

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
The risk
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
The remedy
Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 136 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

23V449000 · June 28, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
The risk
An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
The remedy
Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 69 vehicles across all model years covered

VEHICLE SPEED CONTROL:CRUISE CONTROL

23V409000 · June 7, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
The risk
A sudden increase in vehicle speed can increase the risk of a crash.
The remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 11,180 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

23V295000 · April 26, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 31 vehicles across all model years covered

AIR BAGS:FRONTAL

23V079000 · February 14, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
The risk
A driver's air bag that does not deploy as intended during a crash increases the risk of injury.
The remedy
Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 15,803 vehicles across all model years covered

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

23V026000 · January 25, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
The remedy
Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 3,431 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

22V944000 · December 20, 2022

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
The risk
An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
The remedy
Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 14,086 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM

22V741000 · October 5, 2022

The defect
BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
The risk
The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.
The remedy
A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 1 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

22V541000 · July 27, 2022

Do not drive until repaired

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
The risk
A short-circuit in a high voltage battery increases the risk of a fire.
The remedy
Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.

BMW of North America, LLC · up to 367 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

22V483000 · July 7, 2022

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.
The remedy
Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 6,930 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

22V240000 · April 13, 2022

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
The risk
An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.
The remedy
Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 3,166 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 38.

AIR BAGS 12 32%
UNKNOWN OR OTHER 10 26%
FORWARD COLLISION AVOIDANCE 8 21%
ELECTRICAL SYSTEM 7 18%
POWER TRAIN 3 8%
VEHICLE SPEED CONTROL 3 8%
BACK OVER PREVENTION 2 5%
FUEL/PROPULSION SYSTEM 2 5%
STEERING 2 5%
ENGINE 1 3%
EXTERIOR LIGHTING 1 3%
LANE DEPARTURE 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 23.

2023 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

3 injured · crash · towed · 1,700 miles

The contact owns a 2023 BMX IX. The contact stated that while driving the vehicle at approximately 5 MPH while attempting to pull into a parking space the vehicle suddenly experienced unintended acceleration and accelerated forward crashing into the rear of a second vehicle. The second vehicle then crashed into a third vehicle. The contact indicated that the during the incident the vehicle was being operated in the B-Mode. No injuries were reported in either vehicle. A police report was taken at the scene. The vehicle was driven home and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was also notified of the failure. The failure mileage

NHTSA complaint 11501292, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

2 injured · crash · 6,009 miles

The contact owns a 2023 BMW iX. The contact stated while parking in a parking spot, the vehicle suddenly increased in speed without any warning. As a result, the contact crashed into the corner of a building. The front end of the vehicle was damaged as well as minor visible damage to the building. The contact and passenger suffered whiplash and neck pain but did not seek medical attention. A police report was filed. The vehicle was not towed. The dealer was contacted and stated that they were not aware of a recall for the failure and were advised to contact the manufacturer. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and stated

NHTSA complaint 11537500, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash

I had an accident at a school pickup line. The car was on B mode completely stopped and it lurched forward all of sudden unfortunately at the exact moment when a girl was putting her backpack into her mother's car's trunk. Our IX hit the girl and the two cars parked in front of us. She was severely injured. Her mother repoerted some injury later.

NHTSA complaint 11538226. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 2,000 miles

The contact owns a 2023 BMW iX. The contact stated that while his wife was driving at an undisclosed speed, another vehicle crashed into the front and rear passenger side of the vehicle without warning. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The contact stated that he then received notification of the NHTSA Campaign Number: 23V079000 (Air Bags). The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 2,000.

NHTSA complaint 11517903. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
THIS VEHICLE HAD A BRIEF WARNING TO STOP DRIVING AND QUICKLY LOST ANY POWER. THE VEHICLE WAS COMPLETELY DISABLED IN THE MIDDLE OF A BUSY HIGHWAY. THERE WERE DEFINITE SAFTEY CONCERNS TO MYSELF AND OTHERS REGARDING COLLISION POTENTIAL. THE PROBLEM IS CONFIRMED IN MULTIPLE ELECTRIC BMW IX MODELS BY DEALERS AND OTHER OWNERS. BMW HAS CONFIRMED DRIVE CHAIN FAILURE RELATED TO MANUFACTURING DUST IN THE MOTOR OR COOLING PUMP FAILURE. THIS SAFETY PROBLEM CONTINUES TO PRESENT IN IX VEHICLES.

NHTSA complaint 11747601. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
While driving my leased BMW iX on the highway during heavy rain, the windshield wipers suddenly malfunctioned. The wipers began striking each other violently and then completely stopped working. This caused an immediate loss of visibility at highway speed. My pregnant wife was in the vehicle at the time, creating a serious safety risk. This appears to be a safety-related defect involving the windshield wiper system. I am requesting that NHTSA document and review this complaint for possible defect investigation.

NHTSA complaint 11733915. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles — including an identical 2023 BMW iX xDrive50 — charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts and software updates did not resolve the issue. The vehicle had to be driven home on remaining range with no ability to fast charge, creating a safety risk of range loss on a highway. The vehicle was subsequently dropped

NHTSA complaint 11731218, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash

I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesting NHTSA review this matter, including BMW’s refusal to disclose vehicle data relevant to potential safety defects involving throttle, braking,

NHTSA complaint 11706089, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash · towed

Incident Date: August 20, 2025 Vehicle: BMW iX (2023 BMW iX XDrive 50 VIN - [XXX] ) On August 20, 2025, I was driving my BMW iX during heavy rain when the vehicle suddenly lost control and hydroplaned. Despite my efforts to steer and brake carefully, the vehicle skidded and hit the divider three times. Shockingly, none of the airbags deployed during the impact. I have experienced repeated traction and stability issues with this vehicle during rainy conditions, even while driving at low speeds. Both my husband and I have noticed that the car tends to hydroplane and lose grip on wet roads much more easily than other vehicles we have driven. I am very concerned that the BMW iX may have a

NHTSA complaint 11691742, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · towed

2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.

NHTSA complaint 11689535. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW IX

Model year Complaints Recalls Deaths
2025 12 1
2024 32 4
2022 29 11

Other 2023 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst