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BMW · NHTSA safety record

2024 BMW IX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

32

Complaints

13

Crashes

2

Fires

10

Injuries

0

Deaths

Owners of the 2024 BMW IX have filed 32 safety complaints with NHTSA between July 2023 and August 2026. The most complained-about system is the electrical system, named in 13 of them (41%). The typical failure was reported at 350 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

25V395000 · July 23, 2025

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 71,286 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

25V470000 · July 16, 2025

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
The risk
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
The remedy
Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 136 vehicles across all model years covered

VEHICLE SPEED CONTROL:CRUISE CONTROL

23V409000 · June 7, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
The risk
A sudden increase in vehicle speed can increase the risk of a crash.
The remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 11,180 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

23V295000 · April 26, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 31 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 32.

ELECTRICAL SYSTEM 13 41%
FORWARD COLLISION AVOIDANCE 9 28%
SERVICE BRAKES 8 25%
BACK OVER PREVENTION 4 13%
UNKNOWN OR OTHER 4 13%
ENGINE 3 9%
POWER TRAIN 3 9%
VEHICLE SPEED CONTROL 3 9%
FUEL/PROPULSION SYSTEM 2 6%
STEERING 2 6%
STRUCTURE 2 6%
COMMUNICATION 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 13.

2023 2024 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

3 injured · crash

I was driving on Single Pedal Drive on a freeway with the 2024 BMW IX, there was a slow down ahead of me. I removed my foot from the pedal and waited for car to slow down, but car didn't slow down enough. Then I slammed the brakes hard, but the brake didn't engage. In fact, brakes were pushed back against my foot. I was slamming the brakes as hard as I could, but i couldn't feel the brakes letting me me bottom out . This was a very traumatic experience. I have been able to reproduce it once again, but not always. But BMW dealership doesn't want to accept any problem. Thankfully, I had slowed down, otherwise, this is a very dangerous problem. Please investigate this. This has caused a big

NHTSA complaint 11652449, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

2 injured · crash · towed

This incident it similar to NHTSA Campaign Number: 23V409000. On December 7, 2024, a 2024 BMW iX was traveling on a cul-de-sac street at low speed, preparing to come to a stop. The driver was turning the steering wheel gently when, without warning, the vehicle suddenly accelerated rapidly. The unexpected surge in speed left the driver unable to react in time to stop the vehicle. As a result, the BMW iX rammed into the side of a parked Ford truck. The impact was strong enough to push the Ford truck forward, causing it to collide with another nearby vehicle. No injuries were immediately visible, but the BMW and both other vehicles sustained noticeable damage. The manufacturer has inspected

NHTSA complaint 11639666, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

2 injured · crash · towed

The car in front of me did not put brakes on or slow down and hit a car that was slowed to a stop in front of her. I was behind her and hit by brakes and tried to avoid the collision. My brake assist did not work; my car did not alert me and did not try to help me stop. I was told when i bought the car that it did indeed have these safety features which failed me. I was not sited in the accident even though i did end up hitting the car in front of me which was now attached to two cars in front of her. She was at fault and the car she hit had video footage to prove her fault.

NHTSA complaint 11719905. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · crash · towed

On 9/6/2023 I arrived home at [XXX] around 3:30 pm. I stopped the car and put the car in "Park". Immediately car moved with full force like a rocket and hit the garage wall head on. Car got stalled, while this happened I still had my seat belt on. I was able to reverse the car about 5 feet and put back in park but I was not able to shut off the car engine manually. I have been using the wallet key on my apple phone. That also failed to stop the engine of the car. Then I went inside the house and brought the physical key and it was able to shut the engine off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11543677. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Date and Time: XXX at approximately 3:00 p.m. Pacific Time. Location: Northbound [XXX]. Vehicle: 2024 BMW iX. Occupants: Driver and driver’s son. Weather/Road Conditions: Very hot and Sunny, in the 97-degree temperature; gusting winds at about 17-miles/hr; the vehicle was traveling at normal highway speed. Incident Description: My son and I were returning home from Wine Valley Golf Club, located at [XXX]. I was driving northbound on [XXX] at approximately 60 mph. A large dump truck approached and passed in the opposite southbound lane at an estimated similar speed. As the vehicles passed, the air displacement and wind gust from the dump truck caused my vehicle to shake noticeably. Instantly

NHTSA complaint 11755998, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: WARNINGS

crash

Recently purchased used iX and successfully used the Parking Assistant Professional about a dozen times to back into my home garage using 5-point maneuver (driveway layout visible from aerial photo from address provided with report; drove in straight passed spot on garage’s left side looking in, other SUV parked in right spot, back into perpendicular spot in garage). After recording a new 3-point path, I tried it for the first time. During that attempt, the SUV suddenly reversed too fast to stop before crashing into another car in the garage. The vehicle initially followed the recorded path, then paused during first reverse because of an apparent obstruction (car approaching leaves on bush

NHTSA complaint 11736832, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · 49,000 miles

The contact owns a 2024 BMW iX. The contact stated that while his wife pulled into the driveway and came to a stop, there was a sudden acceleration that prompted the vehicle to drive through the garage door. The contact stated in separate occasion she has felt something similar while driving without stepping on the accelerator pedal. In addition, the Collision Avoidance, Automatic Braking System, and the Camera Recording failed to activate during the incident. No warning lights or chimes activated before or after the failure. There was property damage to a garage door. The vehicle pushed the garage door through, causing damage to the front end of the vehicle. No air bags deployed. There

NHTSA complaint 11717541, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
While operating the vehicle, the steering system suddenly developed a fault with no prior warning. A "Changed Steering Effort" warning appeared on the dashboard, immediately followed by significant resistance in the steering wheel and violent mechanical shuddering/oscillation. This resulted in a sudden, dangerous difficulty in maneuvering the vehicle. Despite the 2024 BMW iX and related models (5/7 Series) having known internal steering gear manufacturing defects (referencing SIB 32 01 24 and Recall 24V-714), the dealership is attempting to deny warranty coverage. They are attributing the failure to a tear in the rack boot, despite no evidence of impact to the surrounding undercarriage. The

NHTSA complaint 11704664, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle has displayed drivetrain and high-voltage-battery fault warnings on three separate occasions — December 2024, July 2025 (after replacement of a high-voltage-battery cell), and September 2025. Despite multiple service visits and nearly 90 days out of service, the same safety-related warnings have recurred. BMW NA and the servicing dealer (Chapman BMW Chandler, AZ) ultimately returned the vehicle to me in October 2025 without further repair, stating only a “courtesy recheck” was performed. I remain concerned that the vehicle’s high-voltage-battery system may have an unresolved defect that could affect safety or reliability. Please investigate whether similar cases exist for 2024 BMW

NHTSA complaint 11692146, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW IX

Model year Complaints Recalls Deaths
2025 12 1 —
2023 38 12 —
2022 29 11 —

Other 2024 BMW models

X5 143 X7 62 X3 35 X1 30 I4 26 I5 20 I7 15 530I 13

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst