CSR

BMW · NHTSA safety record

2024 BMW I7

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

15

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2024 BMW I7 have filed 15 safety complaints with NHTSA between January 2024 and December 2025. The most complained-about system is the electrical system, named in 7 of them (47%). The typical failure was reported at 2,000 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

26V422000 · July 1, 2026

The defect
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

BMW of North America, LLC · up to 428 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

25V395000 · July 23, 2025

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 71,286 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

25V470000 · July 16, 2025

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
The risk
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
The remedy
Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 136 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

24V697000 · September 18, 2024

The defect
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
The risk
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.

BMW of North America, LLC · up to 309 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

24V104000 · February 12, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

BMW of North America, LLC · up to 266,716 vehicles across all model years covered

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

23V700000 · October 18, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
The risk
An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
The remedy
Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 12,296 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 15.

ELECTRICAL SYSTEM 7 47%
FORWARD COLLISION AVOIDANCE 5 33%
SERVICE BRAKES 5 33%
SUSPENSION 3 20%
UNKNOWN OR OTHER 3 20%
ELECTRONIC STABILITY CONTROL (ESC) 2 13%
SERVICE BRAKES, HYDRAULIC 2 13%
BACK OVER PREVENTION 1 7%
LATCHES/LOCKS/LINKAGES 1 7%
STEERING 1 7%
VISIBILITY/WIPER 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.

2024 2025
2024 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

BACK OVER PREVENTION: WARNINGS

crash

On August 15, 2025 at approximately 6:30pm our 2024 BMW i7 eDrive50 with the Active Park Distance Control package accelerated in reverse when parking assistance was initiated to back out of a parking space at a small business facility, causing the vehicle to strike a tree. The cronology of the incident is as follows: 1. While the driver had his foot on the brake, he touched the assisted parking icon on the dashboard display to enable the automatic backup system. 2. The driver then lifted his foot from the brake and the vehicle accelerated in reverse despite the driver NOT having his foot on the gas pedal. 3. The backup camera did not engage or show the backup view when the car was moving

NHTSA complaint 11681797, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
[XXX] Problem: Multiple tire blowouts causing safety hazards and air-suspension damage Complaint Summary: My 2024 BMW i7 has experienced multiple tire blowouts, including the most recent , two within days of each other (12/8/2025 and 12/10/2025). On 12/8/2025, BMW replaced the right rear tire and advised me that the vehicle was safe to drive. Two days later, the left rear tire suffered the same sudden failure, requiring another tow. These failures occurred during normal driving and immediately after BMW dealership inspection and clearance. In addition to these recent events, earlier blowouts on this vehicle have already caused damage to the air-suspension system, requiring repairs. This

NHTSA complaint 11704466, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My knee has accidentally opened the driver door during travel which has caused the door to open unintentionally and brings the car to a stop in traffic.

NHTSA complaint 11700879. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Yesterday again my 2024 I7 x50 bmw suddenly engaged its auto brakes. I have been in communication with different dealers trying to repair this problem as it almost cause another accident. Luckily there was no cars behind me and there was no cars ahead of me. The cars door also would not close. I have video evidence of this

NHTSA complaint 11685765. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This is the 4th time I am having issues with this car. Major safety issues. Yesterday during during on the 405 freeway. It suddenly started to rain, the wiper malfunction while in traffic and pouring rain. A week before this incident, the steering of the car kept moving suddenly out of my line. This time my son was in the car. These dealerships do not really care to even look at it, they drive the car for 2 miles and return it with a no problem found issue. Enough is Enough. The last time it was taking to the dealership after the automatic brakes would engage suddenly, they advise me that car was taken to a mechanic which is ridiculous. I am not in communication with BMW head quarters and

NHTSA complaint 11684707, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This is has been continuous, yesterday my car braked on the freeway. Suddenly with no obstruction. The car behind me almost crashed into me and it would’ve been a very tragic event. I took it to the dealership and they don’t do anything, all they do is give it back to me. Yesterday also has loss of power too. I have alerted them many times, they keep saying to take it in but they don’t do anything and I don’t feel with this car. Please let BMW know because if something happens they will be heard responsible

NHTSA complaint 11682433. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW I7

Model year Complaints Recalls Deaths
2023 8 11

Other 2024 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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