CSR

BMW · NHTSA safety record

2024 BMW I4

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

26

Complaints

8

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2024 BMW I4 have filed 26 safety complaints with NHTSA between September 2023 and July 2026. The most complained-about system is the power train, named in 5 of them (19%). The typical failure was reported at 1,000 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

25V395000 · July 23, 2025

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 71,286 vehicles across all model years covered

STRUCTURE:FRAME AND MEMBERS

24V611000 · August 15, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2024 i4 eDrive40, xDrive40, and M50 vehicles. The left-side longitudinal beam may crack, compromising the structural integrity of the chassis.
The risk
Reduced structural integrity may result in damage to the high voltage battery during a crash, increasing the risk of fire.
The remedy
Dealers will inspect and replace the left-side longitudinal beam as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 1,150 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

24V135000 · February 23, 2024

The defect
BMW of North America, LLC (BMW) is recalling certain 2024 i4 xDrive40, i4 M50 and i5 eDrive40 vehicles. The high-voltage battery module may contain insufficient weld seams, which can result in the battery overheating.
The risk
An overheated battery module increases the risk of a fire.
The remedy
Dealers will replace the high-voltage battery module, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 4 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 26.

UNKNOWN OR OTHER 7 27%
POWER TRAIN 5 19%
FORWARD COLLISION AVOIDANCE 4 15%
VEHICLE SPEED CONTROL 4 15%
ELECTRICAL SYSTEM 3 12%
SERVICE BRAKES 3 12%
STRUCTURE 2 8%
WHEELS 2 8%
BACK OVER PREVENTION 1 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 4%
FUEL/PROPULSION SYSTEM 1 4%
LATCHES/LOCKS/LINKAGES 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 10.

2023 2025 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

2 injured · crash · towed

am writing to report an incident involving my vehicle. While entering my driveway, the vehicle unexpectedly accelerated and did not recognize that the garage door was closed. As a result, the vehicle collided with the closed garage door and subsequently struck the structural beam on the wall near the garage entrance. The impact was significant, and all six airbags deployed. At the time of the incident, I was driving, and my teenage son was seated in the front passenger seat. Both of us sustained minor injuries. However, the incident resulted in substantial damage to both the vehicle and the garage/property.

NHTSA complaint 11736985. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

1 injured · crash · towed · 1,000 miles

The contact owned a 2024 BMW i4 eDrive40. The contact stated that while slowing for a traffic signal, as he slowed down to approximately 10 MPH and was coming to a full stop, the vehicle failed to stop. The contact stated that he was still depressing the brake pedal when the vehicle independently accelerated and crashed into the rear end of the vehicle in front and stopped at the traffic signal. No warning light was illuminated. The contact's front end and hood were crushed and bent in towards the windshield. The contact stated that all of the air bags had deployed, front, side, and knee air bags. The contact stated that he was not injured nor was his wife who was seated in the front

NHTSA complaint 11621231, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash · towed

On March 2, 2025, while driving my BMW i4 with my daughter, the vehicle suddenly spun out twice into oncoming freeway traffic during a routine lane change, violently crashing into an embankment. Thankfully, we weren’t physically hurt, but my daughter was deeply traumatized. We brought the car to Stevens Creek BMW immediately. What followed only made things worse. Rather than investigate the serious safety failure, the service team blamed us—citing the i4’s heavy battery as the cause. They admitted it causes accelerated tire wear but denied any responsibility. They also falsely inflated our mileage to 22,892 miles (actual: 15,109) to justify the wear and shift blame. BMW is now demanding

NHTSA complaint 11655270, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash · towed

As I was easing my 2024 BMW i4 xDrive40 onto Church Street from a cross street on May 11, 2026, my car suddenly accelerated and crashed into the car in front of me. The acceleration was "un-commanded." The accident occured a bit before 2:20 pm. Driving conditions were ideal. I had the car in Eco Mode, and I was using one-pedal driving (braking when one eases up on the accelerator pedal). When the car becan accelerating. I believe that I had time to depress the brakes, but it was to no avail. There were no reportable injuries and no police report. My car has automatic emergency braking, and on two separate occasions the car braked suddenly when "it" thought that I was approaching a car to

NHTSA complaint 11741305, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
On July 4th, 2026 we were driving home in a storm. The windshield wipers failed while in the automatic setting, completely shutting off, creating a safety hazard. We pulled to the side of the road and restarted the vehicle. Afther the reboot they had resarted, but agian failed within ten minutes. We pulled over again giving the car more time to cool/reset and contacted BMWs internal SOS service. They could not hear due to the rain coming down on the car. Eventually we were able to proceed home with the wipers on a low setting. We took the vehicle to the dealership. They were unable to reproduce the defect, calling it an anomally in one video. The BMW techs are the only one to have inspected

NHTSA complaint 11750807, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Sunroof spontaneously exploded with no sign of impact

NHTSA complaint 11742828. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I had a rear-end collision on [XXX}. The car was scheduled for repair on 3/19/2026. On [XXX] at ~70,000 miles, my 2024 BMW i4 eDrive35 (VIN: [XXX] ) experienced a drivetrain malfunction with reduced speed. The dealership diagnosed an internally faulty A/C compressor with metal shavings contaminating the system and recommended replacement of the compressor, condenser, chiller, expansion valve, and system flush. BMW denied goodwill repair and my insurance claim was also denied. I have filed a complaint with the New Jersey Department of Banking and Insurance and request NHTSA document and investigate this defect due to potential safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

NHTSA complaint 11727132, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The vehicle experienced two sudden and complete losses of power, on December 29, 2025, and again on February 18, 2026. In both instances, the vehicle became inoperable while in motion and required towing. These failures created hazardous roadside situations.

NHTSA complaint 11723423. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW I4

Model year Complaints Recalls Deaths
2023 44 7
2022 9 8

Other 2024 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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