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BMW · NHTSA safety record

2025 BMW IX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

5

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2025 BMW IX have filed 12 safety complaints with NHTSA between September 2024 and May 2026. The most complained-about system is forward collision avoidance, named in 4 of them (33%). The typical failure was reported at 9,092 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

25V470000 · July 16, 2025

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
The risk
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
The remedy
Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 136 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

FORWARD COLLISION AVOIDANCE 4 33%
BACK OVER PREVENTION 3 25%
VEHICLE SPEED CONTROL 3 25%
POWER TRAIN 2 17%
SERVICE BRAKES 2 17%
ELECTRICAL SYSTEM 1 8%
FUEL/PROPULSION SYSTEM 1 8%
STEERING 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 5.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM

2 injured · crash · towed

On October 17, 2025 at approximately 3:15 PM in the parking lot of a shopping mall at 2040 Lomita Blvd, Lomita, CA, our 2025 BMW iX M60 suddenly accelerated forward unintentionally while the driver was attempting to park. The vehicle made a loud “whirring” sound as if the motor engaged on its own, and it lurched forward rapidly without any acceleration input from the driver. The car traveled only about 2 feet before crashing into a wall in front of the parking space. All front and side airbags deployed. The driver (my father) suffered a chest fracture and hand laceration, and the passenger (my minor son) sustained severe bruises to the chest and shoulder from seat belt impact. The Driver

NHTSA complaint 11695421, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 injured · crash · towed

My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed the driver for “user settings.” A BMW of Carlsbad service advisor later sent written messages stating that BMW software can crash and shut off the vehicle and that normal phone contact data (such as emojis in phone contacts) can cause the system to crash and shut the vehicle off. Customers were

NHTSA complaint 11708608, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed

Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the car’s self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have rolled over. She never uses cruise control, nor any of the self drive functions on the car at all. In her words, the car was “unstoppable”. The speed of the car at that time was a near crawl into the space, ready for a full stop. When the self drive/cruise control engaged, the car jumped over the curve

NHTSA complaint 11716615, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed · 9,092 miles

The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an unoccupied vehicle, then hit a storefront window and entered the closed business. The contact was shocked but sustained no injuries and did not require medical attention. A police report was filed. The vehicle was towed to a tow lot and has not been diagnosed or repaired. The manufacturer was not

NHTSA complaint 11736556, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
There is a defect in the charging system of the BMW, where upon charging the cable fried BMW refuses to replace the charging cable

NHTSA complaint 11737969. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

crash

BMW iX driver-assistance safety malfunction. In approx. April 2025 vehicle displayed “driver assistance permanently disabled.” Dealer contacted BMW and cleared codes; foreman reported ongoing code/concern. After return, ACC/lane keep/forward collision behavior became unreliable without dashboard error: lane centering intermittently fails; lane visualization inaccurate; following distance control intermittently fails; FCW/AEB/“too close” alerts/intervention do not occur even when enabled and set to early/far. On May 31, 2025 near Philadelphia, PA, traffic conditions changed/suddenly slowed and vehicle provided no warning/intervention, requiring emergency braking and resulting in front grille

NHTSA complaint 11721488, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW IX

Model year Complaints Recalls Deaths
2024 32 4 —
2023 38 12 —
2022 29 11 —

Other 2025 BMW models

X5 58 X3 35 X7 26 X1 14

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst