CSR
Check a VIN

Look up

About

BMW · NHTSA safety record

2025 BMW I5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 8 safety complaints about the 2025 BMW I5 with the US government. Of those, 2 describe a crash, 3 people were injured and no death is recorded. 3 recall campaigns are open against it, covering the hydraulic brakes and electronic stability control.

The most complained-about system is the electrical system, named in 4 complaints, 50% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2024 to September 2026 · How this is counted

What is on file

8 complaints on file

8

Complaints

2

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 4 · 50%
FORWARD COLLISION AVOIDANCE 3 · 38%
SERVICE BRAKES 3 · 38%
POWER TRAIN 2 · 25%
UNKNOWN OR OTHER 2 · 25%
ENGINE 1 · 13%
VEHICLE SPEED CONTROL 1 · 13%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 8.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 7.

8 6 4 2
24 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 BMW I5. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

26V422000 · July 1, 2026

The defect
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

BMW of North America, LLC · up to 428 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

24V697000 · September 18, 2024

The defect
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
The risk
A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.

BMW of North America, LLC · up to 309 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

24V104000 · February 12, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

BMW of North America, LLC · up to 266,716 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed

I was driving a brand-new 2025 BMW i5 electric car, just leased from dealer the day before. The car was at rest, waiting for traffic light to turn green. Then the car started to move forward, and suddenly hit the car in front with a big thrust. My foot was on the brake trying to stop the car, but I felt like being hit by another car behind me, twice, the second time being the final thrust. My wife on the passenger side also felt the car shaking before the collision. Looking back after the collision, there was actually no car hitting mine. I believe the braking system failed. I have downloaded the video recordings from the car, with 30 seconds before and 30 seconds after the accident, by

NHTSA complaint 11594543, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 16,000 miles

The contact owns a 2025 BMW I5. The contact stated that while driving at 6 MPH before dawn, the brakes became inoperable while making a left turn and a right U-turn around a van. The brake pedal was depressed to the floorboard, went up the curb, made a quick right turn to avoid a major crash, and eventually crashed into a hedge and a sign. The driver shifted to neutral, and the vehicle rolled to the second street. No warning lights illuminated. The contact sustained an injury to his shoulder, and medical attention was provided. A police report was filed. There was no fire or airbag deployment. The contact called 911. The police department went to the scene. The contact made a video of the

NHTSA complaint 11729663, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured

-The automatic emergency braking system and the forward collision warning system did not work. -The car is at the dealership where an SPI is being conducted. -While there was no serious injury, had a pedestrian been in front of me they would have been killed. -The manufacturer was notified the day of the accident. Within two days I received a call back from a case manager who said that BMW was taking my concerns very seriously. Two days after the first call, BMW called me and said they wanted to conduct an SPI on my vehicle. -My insurance company is aware that BMW has been contacted. -The car should have stopped itself. A red warning light should have gone off. It did not.

NHTSA complaint 11762662. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
was driving down the highway in heavy traffic going 70 mph and Sunroof exploded. Glass rained down on me while driving. The glass was actually risen like it had exploded upward, which is why I do not think a rock or anything else hit my vehicle.

NHTSA complaint 11761269. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The dealer is refusing to remedy the recall campaign No.26V-09 stating that we need to wait for service to be due to address it. NHTSA letter says otherwise.

NHTSA complaint 11733770. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle History & Initial Defect: I took delivery of a used 2025 BMW i5 in November 2025 (~1025 mi). Upon delivery, the vehicle immediately displayed a persistent "Acoustic Pedestrian Warning" failure. This was a direct violation of FMVSS No. 141 (Minimum Sound Requirements for Hybrid and EV). Despite dealer assurances that a software update would resolve the issue, the failure persisted through multiple repair attempts in late 2025 and early 2026. Critical System Failures (Jan-Apr 2026): On January 18, 2026, the vehicle experienced a catastrophic drivetrain failure while in motion, displaying the messages: "Stop. Apply parking brake. Drivetrain malfunction. You cannot continue driving" and

NHTSA complaint 11729328, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Loss power and system reset

NHTSA complaint 11722386. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW I5

Model year Complaints Recalls Deaths
2024 21 7 —

Other 2025 BMW models

X5 63 X3 38 X7 29 X1 17 IX 13 330I 6 430I 6 I4 EDRIVE40 6

Complaints on file, same model year.

Every BMW on this site — 260 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst