CSR

BMW · NHTSA safety record

2023 BMW 760I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2023 BMW 760I have filed 11 safety complaints with NHTSA between July 2023 and December 2024. The most complained-about system is electronic stability control, named in 4 of them (36%). The typical failure was reported at 1,950 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 8 recalls covering this vehicle.

Recalls (8)

ELECTRONIC STABILITY CONTROL (ESC)

24V104000 · February 12, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

BMW of North America, LLC · up to 266,716 vehicles across all model years covered

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

23V700000 · October 18, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
The risk
An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
The remedy
Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 12,296 vehicles across all model years covered

VISIBILITY/WIPER

23V644000 · September 20, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
The risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 3,820 vehicles across all model years covered

ELECTRICAL SYSTEM

23V479000 · July 12, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems", and 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury.
The remedy
Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 384 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

23V449000 · June 28, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
The risk
An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.
The remedy
Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 69 vehicles across all model years covered

SEATS

23V414000 · June 8, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
The risk
An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.
The remedy
Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 318 vehicles across all model years covered

AIR BAGS

23V050000 · February 3, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.
The risk
A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.
The remedy
Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 397 vehicles across all model years covered

ELECTRICAL SYSTEM

22V860000 · November 21, 2022

The defect
BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
The risk
Emergency response may be delayed without the vehicle location information, increasing the risk of injury.
The remedy
Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 169 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

ELECTRONIC STABILITY CONTROL (ESC) 4 36%
SERVICE BRAKES 4 36%
SERVICE BRAKES, HYDRAULIC 4 36%
UNKNOWN OR OTHER 3 27%
FORWARD COLLISION AVOIDANCE 2 18%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 8.

2023 2024
2023 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

crash · towed

My vehicle had a crash before receiving the recall on 28th august 2023 at 10.00am. The car swerved to the right and dashed on a parked car. There were no injuries. But the Cars right front was damaged. At first I could not understand what happened and because of the dash the airbags got deployed and I was dazed for moments. Later when the towing truck moved the car I saw the left front tire had burst. When I leased and brought the car within 15 days the same side tyre had burst but the road was clear and I could take care . I got a new car tyre fitted at my cost from the Seattle BMW dealership office. In the current accident before I could realize anything the car had dashed. The speed

NHTSA complaint 11560557, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The recall for the Integrated Braking System has been on going since February with no remedy! This is unfair to us. They haven’t offered any kind of compensation in regards to this recall either.

NHTSA complaint 11632967. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11626870. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unsure whether the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11621944. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

3,000 miles

The contact owned a 2023 BMW 760i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled when the contact depressed the brake pedal. There was no warning light illuminated. The contact depressed the brake pedal forcefully to stop the vehicle. The vehicle was able to restart; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or

NHTSA complaint 11621028, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Twice this month while driving normally and at a moderate speed a message flashed on the monitor that the emergency braking system was engaged. The car slowed dramatically and suddenly. Without thinking I braked or pressed the accelerator. Luckily, the car returned to normal speed. When the braking system engaged unsecured objects were thrown around. If a car was behind me I could have easlily been rear ended.

NHTSA complaint 11603566. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

900 miles

The contact owns a 2023 BMW 760I. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon attempting to depress the brake pedal, the contact became aware that the brake pedal was stiff and stuck in position. After which, the message "Drive Carefully; Braking System Failure" was displayed. The contact stated that the vehicle came to a complete stop independently after the Forward Collision Avoidance: Automatic Emergency Braking system was activated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures

NHTSA complaint 11600886, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2023 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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