CSR

Hyundai · NHTSA safety record

2023 Hyundai Ioniq 6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

56

Complaints

0

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2023 Hyundai Ioniq 6 have filed 56 safety complaints with NHTSA between July 2023 and June 2026. The most complained-about system is the electrical system, named in 33 of them (59%). The typical failure was reported at 13,250 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

SEAT BELTS:FRONT:ANCHORAGE

26V218000 · April 6, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Hyundai Ioniq 6, 2023-2026 Genesis G90, 2024-2026 Hyundai Santa Fe, and Hyundai Santa Fe Hybrid vehicles. The driver and passenger seat belt anchors may detach.
The risk
A detached seat belt anchor will not adequately restrain the seat occupant, increasing the risk of injury in a crash.
The remedy
Dealers will inspect and reinforce or replace the seat belt anchors, as necessary, free of charge. Owner notification letters were mailed beginning May 29, 2026. Owners may contact Hyundai customer service at 1-855-371-9460 and Genesis customer service at 844-340-9741. Hyundai's numbers for this recall are 298 and 032G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 8, 2026.

Hyundai Motor America · up to 294,448 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT

25V606000 · September 12, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2023-2025 IONIQ 6 electric vehicles. The charging port door panel may detach.
The risk
A detached charging port door panel can create a road hazard for other vehicles, increasing the risk of a crash.
The remedy
Dealers will apply an adhesive on the charging port door assembly, free of charge. Owner notification letters were mailed beginning October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 282. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Hyundai Motor America · up to 31,042 vehicles across all model years covered

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

24V868000 · November 18, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Hyundai Motor America · up to 145,642 vehicles across all model years covered

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

24V204000 · March 15, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Hyundai Motor America · up to 99,055 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

24V065000 · February 1, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Hyundai Motor America · up to 1,165 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.

PE24028

Closed preliminary evaluation · opened October 3, 2024 · closed June 5, 2025

equipment

On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an incomplete response to the IR on December 9, 2024. Enel X Way later provided a complete response to the IR on January 24, 2025. ODI reviewed Enel X Way’s IR submissions to determine whether further action is required. Based on ODI’s analysis, there was no clear trend in the cause of the failures described in customer complaints and warranty reports. Additionally, there have been no recent reports alleging safety issues. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor for any safety trends and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 56.

ELECTRICAL SYSTEM 33 59%
UNKNOWN OR OTHER 9 16%
POWER TRAIN 8 14%
ENGINE 6 11%
FUEL/PROPULSION SYSTEM 6 11%
FORWARD COLLISION AVOIDANCE 4 7%
VEHICLE SPEED CONTROL 3 5%
BACK OVER PREVENTION 1 2%
EXTERIOR LIGHTING 1 2%
SEATS 1 2%
SERVICE BRAKES 1 2%
STRUCTURE 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 21.

2023 2025 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 injured

On the afternoon of February 12, 2024 (5:12pm), I was driving northbound on I-71 at highway speed, approximately 75mph. My Hyundai Ioniq 6 alerted me of a (non-existent) impending front-end collision, and within 1 second of the alert starting, the automatic emergency braking system activated. This resulted in the violent (and unexpected) braking of my car to around 25mph. There was no clear reason for the collision detection alert or the automatic emergency brake. The light was good and there was no significant weather. There were no vehicles immediately in front or behind me. (Nearest car in front was over a quarter mile away.) The force of the braking was sufficiently strong that I am

NHTSA complaint 11573010, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 3,611 miles

The contact owns a 2023 Hyundai Ioniq 6. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to charge the battery, the recharging system did not recognize that the vehicle was plugged into a charging station. The contact stated that the vehicle indicated "Charging Unsuccessful" and the contact had to connect and disconnect the charging cable several times until the vehicle was successfully charged.

NHTSA complaint 11602386, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 55,000 miles

The contact owns a 2023 Hyundai Ioniq 6. The contact received notification of NHTSA Campaign Number: 24V868000 (Electrical System), and the vehicle was taken to the dealer, where a software update was performed. The contact stated that the vehicle was charged at the residence, and the contact received notification through the Mobile App that the big battery charge was 80 percent. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where it was determined that the 12-Volt battery was completely drained and needed to be replaced. The contact stated that the recall remedy was intended to ensure that the big battery

NHTSA complaint 11705859, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 14,000 miles

The contact owns a 2023 Hyundai Ioniq 6. The contact had received a notice of NHTSA Campaign Number: 24V868000 (Electrical System), and the vehicle was taken to the dealer, where the Integrated Charging Control Unit (ICCU) software update was completed. The contact stated that while driving 50 MPH on the highway, the vehicle stalled. The contact was able to pull over to the shoulder of the road. It was unknown whether a warning light had illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the Integrated Charging Control Unit (ICCU), and the 12-Volt battery had failed and needed to be replaced. The dealer ordered the parts. The contact stated

NHTSA complaint 11708306, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My 2023 Ioniq 6 is not charging as it has for 3 years. When charging to 100% my app States 347 and 382 miles. It should be 361 as stated by Hyundai. What happens if I drive under 45 mph after 5 miles the miles goes down to 303. It is not working as stated. It is not holding miles properly.

NHTSA complaint 11742584. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The shift-by-wire system failed while the vehicle was being parked. The vehicle would not shift out of Drive; repeated attempts to engage Park resulted in Neutral only, with a "PARK malfunction. Engage parking brake when parking vehicle." warning displayed in the instrument cluster. Because this vehicle requires Park to be engaged before it can be powered off, the vehicle also could not be turned off. I was trapped with an energized vehicle that could not be secured in Park or shut down for approximately 30 minutes. A red 12-volt battery warning lamp was illuminated in the instrument cluster during the event (photo attached showing the malfunction message, Neutral gear state, and battery

NHTSA complaint 11742125, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

18,000 miles

While driving on the highway, there was a complete loss of power and steering. I was able to navigate to the side of the road. The vehicle would not start on multiple occasions, and no warning lights illuminated. The vehicle was taken to the dealer, where it was stated that the issue could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 18,000.

NHTSA complaint 11736266. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
In November of 2025 the vehicle displayed a "Check Eletrical System" error message. Shortly thereafter the vehicle decelerated to under 10mph as we were turning into traffic. We were able to drive it home (less than 1mi away) and then called the Dealership. The car was then towed to the dealer (but needed a jump as the 12v battery had drained). The dealer diagnosed a failure of the ICCU and replaced it. The vehicle was in the shop for approximately 2 weeks. More recently, on May 3rd of 2026, the vehicle experienced a complete deceleration as it was traveling through an intersection. No error lights or warning messages were displayed. I was only able to partially clear the intersection

NHTSA complaint 11735857, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I was pulling into a parking spot and my vehicle suddenly lurch forward, and I had to slam on the brakes quickly, scraping the front of the curb. I checked there was no warning lights. I checked the floor mat, and this was not impeding the accelerator pedal I am certainly I did not accidentally hit the accelerator instead of the brake.

NHTSA complaint 11732187. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
On March 19, 2026 my Hyundai Ioniq 6 broke. It was clearly the ICCU problem. The car went into turtle mode with a maximum speed of 22 miles an hour and told me to get to a safe area , stop the car and have it brought in. It was brought to my local Hyundai dealer and a few days later they confirmed it was the ICCU problem. This is a safety issue. Fortunately I was 1 mile from my house and did not get stranded. Hyundai has had four years to fix the problem and obviously they have not done so. The car was a 2023 with about 23,000 miles on it.

NHTSA complaint 11730624. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Ioniq 6

Model year Complaints Recalls Deaths
2025 33 3
2024 37 5

Other 2023 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst