CSR

Nissan · NHTSA safety record

2023 Nissan Sentra

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 20 safety complaints about the 2023 Nissan Sentra with the US government. Of those, 1 describes a crash, 2 people were injured and no death is recorded. One recall campaign is open against it, covering the air bags.

The most complained-about system is the electrical system, named in 8 complaints, 40% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2023 to September 2026 · How this is counted

What is on file

20 complaints on file

20

Complaints

1

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 8 · 40%
FORWARD COLLISION AVOIDANCE 5 · 25%
UNKNOWN OR OTHER 5 · 25%
STEERING 4 · 20%
BACK OVER PREVENTION 3 · 15%
ENGINE 3 · 15%
FUEL/PROPULSION SYSTEM 2 · 10%
POWER TRAIN 2 · 10%
SERVICE BRAKES 2 · 10%
VEHICLE SPEED CONTROL 1 · 5%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 20.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 6.

8 6 4 2
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Nissan SENTRA, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

24V154000 · February 27, 2024

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
The risk
An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
The remedy
Dealers will replace the front driver's air bag assembly, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PD103, PD104, and PMA34.

Nissan North America, Inc. · up to 351 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

1 injured · crash · towed · 2,000 miles

The contact owns a 2023 Nissan Sentra. The contact stated that after making a right turn while driving at 15 MPH, the vehicle jerked to the right and crashed into an unoccupied parked vehicle. The air bags did not deploy. The contact sustained back pain from the crash, and medical attention was later received. No police report was filed. The vehicle was towed to the dealer, where it was diagnosed that the tie rod had fractured and needed to be replaced; however, the replacement part was not yet available. The vehicle was not repaired. The vehicle was not deemed totaled by the insurance company. The contact stated that before the failure, the vehicle had driven over some potholes on the

NHTSA complaint 11559877, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured · 75,300 miles

The contact owns a 2023 Nissan Sentra. The contact stated that while the vehicle was parked in the driveway and shifted to park(P), the vehicle started to slowly roll backwards unexpectedly. While attempting to re-enter the vehicle to stop the vehicle, the contact was knocked to the floor by the driver’s side door. The contact sustained injuries to the knees, back, thighs, and a concussion. The contact received medical treatment and an appointment for an MRI was scheduled. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 75,300.

NHTSA complaint 11725886. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear backup camera does not work. Screen shows vertical lines and I cannot see to backup. My safety & others are at risk because I cannot see behind me. No, no and no to the last questions.

NHTSA complaint 11766493. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The camera views are all pink or turning pink. Also when getting to 70mph on the interstate, the car begins to shudder. The vehicle has 52,000 miles on it.

NHTSA complaint 11736970. Filed by an owner and not verified by NHTSA or by us.

ENGINE

100,000 miles

The contact owns a 2023 Nissan Sentra. The contact stated that while driving approximately 40 MPH, the vehicle stalled and unintendedly decelerated. The vehicle was driven to the parking lot and came to a complete stop. The vehicle was restarted and driven to the residence. Upon arrival at the residence, the vehicle failed to restart with the check engine warning light illuminated. An independent mechanic arrived at the residence, and the mechanic diagnosed the vehicle and determined that the engine had seized. The local dealer was contacted, and an estimate for the repair was provided. The vehicle was not taken to the dealer and was not repaired. The mechanic stated that the engine was

NHTSA complaint 11722181, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After 8 months of driving my car brand new I started experiencing multiple intermittent malfunctions in the dash board & infotainment system. I have documentation of DTC codes current in my ECU. These codes each dealership refused to find and instead replaced my car battery, wiping the codes & replacing my infotainment system after it completely failed. After repeated repair attempts each dealership failed to successfully repair under warranty & told me to drive the car as normal when these malfunctions continued. These electrical malfunctions were at one point affecting my alternator which I also have documentation of. The car has lost power yet the engine stays running while I am driving.

NHTSA complaint 11719365, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Key Fob consistently displays “Low Battery” on the dashboard even after replacing the batteries on both key fobs. However, when using the remote start, using either key fob, no warning displays on dashboard.

NHTSA complaint 11689839. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Sentra

Model year Complaints Recalls Deaths
2026 16 1 —
2025 30 4 —
2024 41 3 —
2022 81 2 —
2021 132 3 —
2020 205 4 —
2019 222 2 —
2018 185 2 1
2017 230 3 —
2016 270 6 —
2015 351 3 —
2014 380 5 —
2013 638 6 1
2012 180 0 —
2011 142 2 —
2010 144 3 —

Other 2023 Nissan models

Every Nissan on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst