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Volvo · NHTSA safety record

2024 Volvo XC90

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 36 safety complaints about the 2024 Volvo XC90 with the US government. Of those, 4 describe a crash, 3 people were injured and no death is recorded. 3 recall campaigns are open against it, covering back-over prevention and the seat belts.

The most complained-about system is the electrical system, named in 17 complaints, 47% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2023 to September 2026 · How this is counted

What is on file

36 complaints on file

36

Complaints

4

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 17 · 47%
UNKNOWN OR OTHER 8 · 22%
BACK OVER PREVENTION 6 · 17%
POWER TRAIN 5 · 14%
ENGINE 4 · 11%
FORWARD COLLISION AVOIDANCE 3 · 8%
SERVICE BRAKES 3 · 8%
AIR BAGS 2 · 6%
EXTERIOR LIGHTING 2 · 6%
LANE DEPARTURE 2 · 6%
VISIBILITY 2 · 6%
FUEL/PROPULSION SYSTEM 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 36.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 15.

16 12 8 4
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2024 Volvo XC90. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

BACK OVER PREVENTION:SOFTWARE

25V908000 · December 23, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.

Volvo Car USA, LLC · up to 413,151 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V282000 · May 8, 2025

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

Volvo Car USA, LLC · up to 413,151 vehicles across all model years covered · fixed by software update

SEAT BELTS:CRITICAL FASTENERS

23V827000 · December 7, 2023

The defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
The risk
An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
The remedy
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.

Volvo Car USA, LLC · up to 2,911 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed

While parking my vehicle in the garage, I pressed the P (park) button on my center console and proceeded to exit my vehicle. As I was exiting, the car began to roll backwards. I was knocked to the ground by the open driver’s door, unable to reenter the vehicle. The vehicle began rolling causing me injury to my legs, elbow and feet because I was essentially trapped under the side of the vehicle as it was moving. The vehicle continued to roll. Hitting items on my garage, including my second vehicle parked in the driveway, before coming to a stop by hitting a neighboring chain link fence. The vehicle sustained damage to driver’s door, rear end, and front left panel. I’ve looked online and have

NHTSA complaint 11553522, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 37,000 miles

The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked with the contact about to exit the vehicle, the vehicle rolled forward unexpectedly and crashed into the vehicle in front. The contact stated that after striking that vehicle, the vehicle independently started reversing and struck a mailbox and some trees. The brake pedal was depressed; however, the vehicle failed to stop until the rear of the vehicle struck the second tree. The contact stated that none of the air bags deployed. The rear of the vehicle was damaged, and the driver’s side rear wheel was tilted outwards at a 45-degree angle. The contact was taken to the ER and was treated for bruises and

NHTSA complaint 11750273, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

The bright trim strip along the front edge of the shifter panel in the center console of my 2024 Volvo XC90 has fractured in two places, leaving an exposed jagged edge adjacent to the cupholders. That edge lacerated my fingertip on July 14, 2026 and again on July 25, 2026. On both occasions I was driving the vehicle on a highway and was reaching for a cup in the cupholder, which is ordinary use. The injury bled heavily both times and was a significant distraction while I was operating the vehicle at highway speed. Neither injury required medical treatment. The panel has never been removed, pried, or struck, and no object has been dropped on it. The vehicle has approximately 31,151 miles and

NHTSA complaint 11753550, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash

Instrument cluster failure and turn signal malfunction while highway driving. No interior sounds, including no lane change warning or near collision warning signals, and no audible confirmation of signal; no exterior blinker activated despite use by driver. Instrument cluster went blank. Safety at risk and accident occurred: approaching car from rear passenger side hit front right side of our car because there was no exterior signal and no audio or visual alerts in our vehicle about lane change or blind spot. Signal and instrument cluster failure: the car is at the manufacturer/dealer for the third time for similar issues with our vehicle (2 prior times they stated the issue was fixed).

NHTSA complaint 11635810, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Vehicle was stopped at a stop light with brake pedal pressed. Car started rolling with brake pedal pushed and repeatedly pushing the brake pedal did nothing! Car jerked three times and responded to pressing the park button. Once in park, I noticed that all warning lights came including brake warnings but the car would not turn off and it was stuck in park. Car would not come out of park but the radio and hazards worked. Police responded and advised not to take my foot off the brake until the tow truck got there. Initially, the tow truck driver could not put the car in drive or neutral or turn off vehicle. Tow truck driver was able to turn off the car and get it started again. Brakes should

NHTSA complaint 11764860, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
COMPONENT / SYSTEM: Sunroof drainage system — left front sunroof drain hose and sunroof tub. The vehicle and the component are available for inspection on request. WHAT HAPPENED: On or about July 6, 2026 I observed water entering the passenger compartment at the right rear interior quarter trim panel, visible on opening the tailgate. I reported it to Volvo Car USA Customer Care by telephone the same day. On July 29, 2026, while I was driving on a highway, water dripped from the overhead panel above the rearview mirror, surrounding the interior lights, onto me. The same day I found water again at the right rear quarter trim panel and, on removing the cargo floor panel, standing water in the

NHTSA complaint 11764008, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2024 Volvo XC90 has experienced complete battery and electrical failure three times in approximately ten months. The failure pattern is identical each time. The battery discharges fully with no prior warning. A jump start restores power briefly, but the vehicle does not hold a charge and shuts down again, so it must be towed. The battery has been replaced three separate times by authorized Volvo retailers and the failure keeps recurring, which indicates the underlying cause has not been identified. Component: Electrical system, specifically a suspected parasitic current draw causing complete discharge of the 12V battery. The vehicle is available for inspection on request. Safety risk:

NHTSA complaint 11756051, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On or about July 6, 2026, I observed water entering the passenger compartment of my 2024 Volvo XC90 at the right rear interior quarter trim panel, visible on opening the tailgate. I reported this to Volvo Car USA Customer Care by telephone the same day and was told the vehicle would need to be brought to an authorized dealer. On July 29, 2026, while I was driving the vehicle on a highway, water dripped from the overhead panel above the rearview mirror, surrounding the interior lights, onto me. After parking, I inspected the vehicle and found, the same day, water again entering at the right rear interior quarter trim panel and, on removing the cargo floor panel, standing water in the spare

NHTSA complaint 11753548, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo XC90

Model year Complaints Recalls Deaths
2025 29 2 —
2023 40 6 —
2022 29 4 —
2021 37 6 —
2020 32 7 —
2019 42 6 —
2018 50 3 —
2017 79 7 —
2016 197 8 —
2011 19 1 —
2010 12 3 —

Other 2024 Volvo models

XC40 28 XC60 23 S60 20

Complaints on file, same model year.

Every Volvo on this site — 71 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst