CSR

Lexus · NHTSA safety record

2025 Lexus GX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 13 safety complaints about the 2025 Lexus GX with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering equipment and back-over prevention.

The most complained-about system is the body structure, named in 4 complaints, 31% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2025 to July 2026 · How this is counted

What is on file

13 complaints on file

13

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STRUCTURE 4 · 31%
ENGINE 2 · 15%
POWER TRAIN 2 · 15%
SERVICE BRAKES 2 · 15%
SUSPENSION 2 · 15%
UNKNOWN OR OTHER 2 · 15%
TIRES 1 · 8%
VEHICLE SPEED CONTROL 1 · 8%
VISIBILITY/WIPER 1 · 8%
WHEELS 1 · 8%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 13.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 8.

12 9 6 3
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2025 Lexus GX. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

EQUIPMENT:OTHER:LABELS

26V179000 · March 24, 2026

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy
Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

Toyota Motor Engineering & Manufacturing · up to 8,230 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

25V744000 · October 30, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing · up to 1,024,407 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES
There is a significant squeal when braking at low speed in both forward and reverse. I am unsure whether this is a safety issue or not, but there is evidence online that other owners are experiencing the same issue.

NHTSA complaint 11754032. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Sunroof tempered glass spontaneous explosion. Loud explosion startled me and my wife, good thing the sliding roof cover was closed otherwise small pieces of sharp glasses will hit us on our head, face and shoulders. Lexus of Oakland denied any product defect and blaming a foreign "magnetic" object hit the sunroof. I was only driving 20 mph in a residential neighborhood and no cars in front of me when the sunroof exploded. No warning lamp or symptoms prior to the incident. My wife and I were scared!

NHTSA complaint 11744639. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My less than a year old Lexus GX550 was sitting in the driveway and the sunroof exploded. The car was not moving and it exploded outwards into a ton of pieces. The dealership claims that it is not a warrantable part. No foreign object hit the sunroof, even then it shouldn't shatter, only crack. It is my assumption that defective glass from the factory was installed into my vehicle and caused the sunroof to shatter for no apparent reason.

NHTSA complaint 11737273. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Car’s brake fluid leaked out of the brake lines into the master cylinder or brake booster resulting in significant loss of brake fluid to the system and a hazardous driving condition.

NHTSA complaint 11734018. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HOOD

4,865 miles

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,865.

NHTSA complaint 11731451. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HOOD

5 miles

The contact owns a 2025 Lexus GX 550. The contact stated that while driving at various speeds, the hood of the vehicle was fluttering up and down. The failure was more noticeable while driving 55 MPH or faster. The vehicle was taken to the dealer, who determined that the issue was normal and was known to occur with other 2025 models. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 5.

NHTSA complaint 11728755. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus GX

Model year Complaints Recalls Deaths
2024 20 4 —

Other 2025 Lexus models

TX 31 RX 20 NX 18 ES 5

Complaints on file, same model year.

Every Lexus on this site — 91 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst