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Lexus · NHTSA safety record

2024 Lexus GX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 20 safety complaints about the 2024 Lexus GX with the US government. Of those, 1 describes a crash, 1 person was injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 5 complaints, 25% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2024 to September 2026 · How this is counted

What is on file

20 complaints on file

20

Complaints

1

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 5 · 25%
ENGINE 5 · 25%
UNKNOWN OR OTHER 5 · 25%
POWER TRAIN 3 · 15%
SERVICE BRAKES 3 · 15%
AIR BAGS 2 · 10%
STRUCTURE 2 · 10%
VISIBILITY/WIPER 2 · 10%
FORWARD COLLISION AVOIDANCE 1 · 5%
STEERING 1 · 5%
VEHICLE SPEED CONTROL 1 · 5%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 20.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 12.

16 12 8 4
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2024 Lexus GX. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

4 on file

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V341000 · May 27, 2026

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX Hybrid, 2024 Lexus GX, Toyota Mirai, and 2024-2025 Toyota Land Cruiser Hybrid vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays" and in addition, for the subject Mirai vehicles, FMVSS 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk
An instrument panel display that fails to show critical safety information, such as engine coolant temperature or electrical charge increases the risk of a crash or injury.
The remedy
Dealers will update the combination meter software through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 23, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB06, 26LA06, 26TB10, and 26TA10.

Toyota Motor Engineering & Manufacturing · up to 81,893 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

26V179000 · March 24, 2026

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy
Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

Toyota Motor Engineering & Manufacturing · up to 8,230 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

25V767000 · November 6, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Toyota Tundra, Lexus LX, and 2024 Lexus GX vehicles equipped with a V35A engine. Debris from the manufacturing process may contaminate the engine and cause the main bearings to fail, which can result in an engine stall and loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will perform an inspection on the #1 main bearing using vehicle inspection software and drive data, and if necessary, replace the engine. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed December 16, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB14 and 25TA14. Lexus' numbers for this recall are 25LB07 and 25LA07. This recall expands previous NHTSA recall number 24V381.

Toyota Motor Engineering & Manufacturing · up to 126,691 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

25V744000 · October 30, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing · up to 1,024,407 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

The airbags didn’t deploy in a collision that included the front and rear. My head and body was smashed into the steering wheel and dash. There were no warning that there may be a problem with this system. We have not had an inspection yet but are hiring an investigator for that purpose.

NHTSA complaint 11672962. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
See notes

NHTSA complaint 11762494. Filed by an owner and not verified by NHTSA or by us.

ENGINE
On XXX I brought the vehicle to Tri-County and advised them that the vehicle was shifting roughly when coming to a complete stop or when slowing down to take a turn and beginning to accelerate. The dealership acknowledged the issue and advised that they were waiting for a software update. On XXX, I brought the vehicle to Tri-County Lexus about rough transmission jerking and rough idling shake while the vehicle idles. Lexus performed a software update which was performed under TSB L-SB-0042-25; however, they stated that they could not recreate the rough shake at idle. On XXX I returned to the dealer with video proof of the vehicle shaking roughly while at idle, at which time they proceeded

NHTSA complaint 11761827, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The GX 550 has many people online complaining about the windshields cracking from the bottom for no reason. The crack is getting worse and close to line of sight. This is happening without something striking it.

NHTSA complaint 11742192. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My engine failed as I was driving down the highway at high speed. I was thankfully able to move over lanes and park safely on side of the rode before it came to a complete stop. It never turned back on. Lexus had to send a tow truck to pick it up and has been @ Dealership in Lubbock tx since 3/9/26

NHTSA complaint 11741768. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
On April 17, 2025, while driving a 2024 Lexus GX 550 Luxury Plus with a minor passenger in the vehicle, the vehicle locked up without warning as I was exiting the highway. The sudden lockup caused skid marks on the tires. The failure occurred at low speed only because I had just turned off the highway — had it occurred moments earlier at highway speed, the consequences could have been fatal. The failed component appears to be the drivetrain or braking/locking system. The vehicle is currently in the possession of the Lexus dealership and is available for inspection. A Lexus field inspector has been scheduled for early May 2025. Safety was put at serious risk. A child was in the vehicle. The

NHTSA complaint 11734533, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My car was stolen via a can-bus attack - it was locked while it happened. The alarm was going off and they still stole the car. It took less than 3 minutes.

NHTSA complaint 11727524. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus GX

Model year Complaints Recalls Deaths
2025 13 2 —

Other 2024 Lexus models

RX 57 TX 46 NX 45 ES 9

Complaints on file, same model year.

Every Lexus on this site — 91 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst