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Volkswagen · NHTSA safety record

2025 Volkswagen ID.4

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

26

Complaints

9

Crashes

3

Fires

5

Injuries

0

Deaths

Owners of the 2025 Volkswagen ID.4 have filed 26 safety complaints with NHTSA between July 2025 and August 2026. The most complained-about system is the electrical system, named in 13 of them (50%). The typical failure was reported at 67,550 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

26V030000 · January 21, 2026

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The remedy
Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

Volkswagen Group of America, Inc. · up to 43,881 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 26.

ELECTRICAL SYSTEM 13 50%
BACK OVER PREVENTION 7 27%
UNKNOWN OR OTHER 6 23%
VEHICLE SPEED CONTROL 6 23%
FORWARD COLLISION AVOIDANCE 5 19%
VISIBILITY/WIPER 4 15%
SERVICE BRAKES 3 12%
AIR BAGS 1 4%
ENGINE 1 4%
LANE DEPARTURE 1 4%
SEATS 1 4%
STRUCTURE 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 15.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

3 injured · fire

For the second time, the car began burning and smoking from the windshield, melting parts of the car near the windshield wipers and the glass itself, and filling the car's cabin with smoke. The burning and smoking went on for 15 minutes after we safely escaped. Myself and my family, including a young child, inhaled a lot of smoke before we were able to exit the car. The car was towed to the dealer and they have so far claimed that the large, charred, burned out holes are "rock chips," which is certainly not the case. I have asked the manufacturer to come and inspect the car the first time this happened, when the car was brand new and I turned on the heated windshield for the first time and

NHTSA complaint 11729245, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

On [XXX], I was parking my 2025 VW ID.4 car in a parking spot in B mode and applying the brake to come to a stop. The car suddenly accelerated forward (of its own will) at maximum speed such that the car ran over a bollard, a sidewalk and into a brick wall causing significant damage. In the space of perhaps 10 feet at most the car went from a stopping position to taking out a brick wall on a commercial building. This is so incredibly dangerous as someone could have been on the sidewalk and killed. I could have been killed as my airbag never deployed despite charging with great speed into a brick wall! NHTSA must do something to resolve this. VW has overwhelming knowledge of this defect. In

NHTSA complaint 11683989, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

1 injured · crash

The vehicle launched forward while parking going thru a CMU wall, causing considerable damage to the structure and the car itself. Airbag was deployed injuring the driver and causing a cut in the bottom lip and skin burns on the left hand from a small fire that went thru the clothes. Also, the driver was in state of shock after the incident due to the speed at which everything occurred. During the day, the driver complained about dizziness and pain at the base of the neck, numbness/pain in the face. Additionally, the driver pressed the brake pedal to try to avoid the crash but did not prevent the car from launching forward. It appears that the capacitive controls located on the left side of

NHTSA complaint 11695134, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

fire

I turned on the defroster for the front windshield for the first time on this new vehicle. I had it on for a few minutes to defrost ice from the windshield. Immediately after turning it off, I heard a loud cracking noise. The bottom of the windshield cracked violently at the bottom near the heating element, and some of the glass also heated up so much or sparked that it melted some elements of the car near there. The large cracks are spreading and are obscuring my vision while driving. I am also afraid to turn back on the defroster, despite needing it in the snow this week, fearing that the windshield will crack further or melt/catch fire again. I've read online that this is happening to

NHTSA complaint 11714684, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash · towed

The car was in neutral while in a drive through car wash. Then, when stopped and shifted to drive, the car bolted forward very suddenly and fast. Went through fence.

NHTSA complaint 11757476. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash

On 6/29/2026, While engaging the brakes on my leased ID.4, I was slowing down approaching another car, and suddenly the vehicle surged forward with full acceleration. It then suddenly re-engaged the brakes just before the vehicle in front of me. On 7/1/2026, I was stopped in traffic near Englewood City Center on I-285. Then with brakes engaged the ID.4 surged forward twice (2x's) striking the late model Chevy pickup in front of me both times. This resulted in a four (4) car chain reaction accident. To date, no one has claimed injuries, but the Chevy pickup was damaged. I received a summons to appear in court. Case yet to be adjudicated. On 7/2/2026, while taking the ID.4 to the dealership

NHTSA complaint 11753066, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash · towed

I was trying to park the car in a parking spot. There was a curb to my right, So I was turning carefully to not rake my wheel against the curb. The car suddenly accelerated by itself, jumped the curb infront, hit a tree and stopped. It accelerated so much and hit the curb so hard, that the entire front right side was destroyed.

NHTSA complaint 11749746. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
On April 1st I had my windshield replaced due to a crack in the upper central portion of the windshield. When the glass place took the windshield off my car they found a burnt section in the headliner. The glass place reported it immediately to the Volkswagon dealership and asked the device person at the dealership to come look at the burnt headliner before they placed the glass back. The service person at the dealer did go and look at the car so the glass people finished installing the windshield but took pictures prior to installing the new glass. The dealership then reach out to me and asked to bring the car in ASAP. The car was dropped off a few days later for the service department at

NHTSA complaint 11731993, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash

Following the recent winter update, I noticed several faults during the weekend prior to the major incident described below: ​Child Lock Malfunction: The car entered "child mode" and the rear door could not be opened from the inside or outside until I exited and re-entered the vehicle. ​Driver-Side Control Failure: The driver-side door controls stopped functioning. They only reset after I exited and re-entered the car. ​Alarm Malfunction: The alarm triggered unexpectedly while we were exiting the vehicle. ​Incident Report: 12/22/2025 While taking my daughter to Taekwondo (TKD) practice, I positioned the vehicle to back into a parking spot. I shifted into reverse, and the backup camera

NHTSA complaint 11730071, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volkswagen ID.4

Model year Complaints Recalls Deaths
2024 48 8 —
2023 449 14 —
2022 134 7 —
2021 326 11 —

Other 2025 Volkswagen models

Tiguan 45 Atlas 40 Jetta 23 Atlas Cross Sport 17 ID. Buzz 12 Taos 9

Every Volkswagen on this site — 152 vehicles, 256 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst