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Toyota · NHTSA safety record

2026 Toyota BZ

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 17 safety complaints about the 2026 Toyota BZ with the US government. Of those, no death is recorded. One recall campaign is open against it, covering the electrical system.

The most complained-about system is the electrical system, named in 12 complaints, 71% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2026 to September 2026 · How this is counted

What is on file

17 complaints on file

17

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 12 · 71%
UNKNOWN OR OTHER 5 · 29%
FORWARD COLLISION AVOIDANCE 2 · 12%
ENGINE 1 · 6%
EXTERIOR LIGHTING 1 · 6%
FUEL/PROPULSION SYSTEM 1 · 6%
POWER TRAIN 1 · 6%
VEHICLE SPEED CONTROL 1 · 6%
VISIBILITY/WIPER 1 · 6%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 17.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2026 Toyota BZ. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

ELECTRICAL SYSTEM:PROPULSION SYSTEM

26V393000 · June 18, 2026

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 Toyota BZ, Lexus RZ, and Subaru Solterra battery electric vehicles. The electronic control unit (ECU) that controls the high voltage battery may experience a fault, resulting in a loss of drive power.
The risk
An unexpected loss of drive power increases the risk of a crash.
The remedy
Dealers will update the battery ECU software, free of charge. Owner notification letters are expected to be mailed August 3, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LA07 and 26TA11. Subaru's number for this recall is WRG26.

Toyota Motor Engineering & Manufacturing · up to 20,991 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM
SUPPLEMENT TO ODI COMPLAINT 11758090 (filed 8/19/2026). Two corrections, an identified component, and a verified manufacturer remedy. Full narrative attached. CORRECTIONS. (1) The prior 12V battery was replaced 5/29/2026, not June 2026; invoice 569207 is correct. (2) The complaint attributed the drain to an armed charging schedule. That was a proxy, not the cause. The trigger is ANY vehicle wake -- key-fob approach at ~8 ft, end of drive, or converter pulse -- which arms a timer of exactly 180 minutes, after which a 0.87-0.9 A sawtooth discharge runs 4.6-9 hours, consuming up to 12 Ah. Verified 8 of 8 events 8/8-8/23/2026 by amp-hour shunt and independent voltage logger, one pre-registered

NHTSA complaint 11762359, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The 12-volt auxiliary battery system repeatedly discharges itself and has twice left the vehicle completely inoperative: 7/24/2026 (5.58 V at the battery, parked unplugged ~46 hours after the last drive) and 7/28/2026 (5.95 V, failure during an attempt to enter READY to drive). The 12V system controls the contactors connecting the high-voltage traction battery to the drive system; when it collapses the vehicle cannot be started or driven even though the traction pack holds charge. The dealer replaced the 12V battery under warranty in June 2026; failures continued, so the battery was not the cause. I instrumented the 12V system with two independent cross-validated meters (precision

NHTSA complaint 11758090, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The 12 volt battery exhibits a consistent parasitic drain. This is intermittent, but results in the vehicle failing to start. The failure to start is an issue because it is happening frequently and could endanger individuals who live in rural areas or areas with cold or hot climate. This issue has happened to us multiple times and Toyota has not recalled or provided guidance to its dealer service network. Many effected owners have a diagnostic data backed theory that links the drain on the 12 volt battery to Toyota digital communication module. That diagnostic can be found here. Toyota should be forced to investigate and fix this as it is a big safety concern for those who are in rural

NHTSA complaint 11756337, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
There is a foul smell emanating from the window areas of the vehicle after rain. The more rain, the more pronounced the odor. It smells similar to cat urine. I have been able to reproduce it many times, after it rains. I was reading online that the smell is caused by mold/mildew which is a huge safety concern. I had also read that this is somewhat of a common issue caused by the type of weatherstripping in use on the vehicle. When I called the dealership they were unaware of any issues concerning an odor around the windows after rain. I will continue to work with the dealership, but this should at least be a Technical Service Bulletin.

NHTSA complaint 11755648. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle suffers from an overnight parasitic 12V battery drain caused by a continuous cloud activation/software communication loop involving the Data Communication Module (DCM) and telematics system. The vehicle has gone completely dead and required jumping on three separate occasions. The issue was inspected and documented on a service invoice by an authorized dealership, which confirmed the battery itself tested good and recommended disconnecting the mobile application link due to the DCM cloud activation causing battery depletion. The recurring dead 12V battery creates a safety hazard by leaving the vehicle completely inoperable and stranded without warning.

NHTSA complaint 11755120. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Vehicle experienced a catastrophic, terminal 12V auxiliary battery parasitic drain that flatlines the system to 0% while parked, creating a severe safety risk by stripping hazard lights and motive power. This is the 3rd identical electrical collapse within 4 weeks; a late June 12V battery replacement failed. The vehicle was in active daily use, not stored.Held out of service at Kings Toyota since July 6, 2026 (26+ days down). Technicians dismantled the cabin and placed the dashboard in the trunk to trace loops. Management confirmed hardware nonconformities in the Data Communication Module (DCM) and Body Control Module (BCM), which fail to enter sleep mode. Observable proof includes

NHTSA complaint 11752772, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2026 Toyota models

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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