Recall · 20V149000
Volkswagen Group of America recalled 2 models over steering
229
Vehicles covered
2
Models
4
Model years
March 16, 2020
Filed with NHTSA
STEERING
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
- What it can cause
- A sudden loss of loss of steering control may increase the risk of a crash.
- What the dealer does
- Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 229 vehicles this is a small campaign: 59% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2017 to 2019, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Audi vehicles have been recalled over the steering 4 times before this, most recently in September 2016 as 16V648000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 628 complaints with NHTSA, 87 of them before this campaign was filed. 47 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in October 2016, 3 years before this filing.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 26V125000 (lane departure), 25V900000 (back over prevention), 22V516000 (fuel system, gasoline), 20V658000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on March 16, 2020 as campaign 20V149000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-03-16.
Independent developer and analyst