Recall · 20V374000
Chrysler recalled 2 models over air bags
114
Vehicles covered
2
Models
2
Model years
June 25, 2020
Filed with NHTSA
AIR BAGS
- The defect
- Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
- What it can cause
- In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
- What the dealer does
- FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 114 vehicles this is a small campaign: 68% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Ram vehicles have been recalled over the air bags 13 times before this, most recently in May 2019 as 19V407000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 664 complaints with NHTSA, 8 of them before this campaign was filed. 21 of those name the air bags, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 16 other recalls published here, the newest being: 26V495000 (seat belts), 25V876000 (equipment adaptive/mobility), 25V720000 (engine and engine cooling), 25V552000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US LLC) with NHTSA on June 25, 2020 as campaign 20V374000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-25.
Independent developer and analyst