Recall · 25V552000
Chrysler recalled 2 models over back over prevention
219,577
Vehicles covered
2
Models
5
Model years
August 26, 2025
Filed with NHTSA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
- What it can cause
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- What the dealer does
- Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 219,577 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2021, so the oldest vehicles on it were 6 model years old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the back over prevention 12 times before this, most recently in May 2025 as 25V330000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 5 model years the campaign names. Their owners have filed 371 complaints with NHTSA, 214 of them before this campaign was filed. 69 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in July 2019, 6 years before this filing.
The vehicles on this campaign carry 12 other recalls published here, the newest being: 25V876000 (equipment adaptive/mobility), 25V720000 (engine and engine cooling), 24V416000 (structure), 24V290000 (electronic stability control (esc)).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on August 26, 2025 as campaign 25V552000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-08-26.
Independent developer and analyst