Recall · 24V416000
Chrysler recalled the RAM Promaster over structure
266
Vehicles covered
1
Model
4
Model years
June 6, 2024
Filed with NHTSA
STRUCTURE:BODY:DOOR
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
- What it can cause
- A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
- What the dealer does
- Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 266 vehicles this is a small campaign: 57% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2021 to 2024, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the structure 4 times before this, most recently in December 2022 as 22V904000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 261 complaints with NHTSA, 68 of them before this campaign was filed. 11 of those name the structure, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in April 2021, 3 years before this filing.
The vehicles on this campaign carry 12 other recalls published here, the newest being: 25V876000 (equipment adaptive/mobility), 25V720000 (engine and engine cooling), 25V665000 (electrical system), 25V552000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on June 6, 2024 as campaign 24V416000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-06-06.
Independent developer and analyst