Recall · 20V505000
Volkswagen Group of America recalled 6 models over seats
5,376
Vehicles covered
6
Models
6
Model years
August 26, 2020
Filed with NHTSA
SEATS
- The defect
- Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- What it can cause
- In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- What the dealer does
- Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 5,376 vehicles this is a bigger campaign than 75% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2021, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Audi vehicles have been recalled over the seats 5 times before this, most recently in June 2019 as 19V415000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 6 model years the campaign names. Their owners have filed 787 complaints with NHTSA, 4 of them before this campaign was filed. 12 of those name the seats, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 26 other recalls published here, the newest being: 24V464000 (air bags), 24V110000 (fuel system, gasoline), 23V842000 (electrical system), 23V604000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on August 26, 2020 as campaign 20V505000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-08-26.
Independent developer and analyst