Recall · 20V582000
Prime-Time Specialty Vehicles recalled the RAM Promaster over power train
20
Vehicles covered
1
Model
6
Model years
October 15, 2020
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- The defect
- Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- What it can cause
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- What the dealer does
- Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 20 vehicles this is a small campaign: 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2014 to 2019, so the oldest vehicles on it were 6 model years old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the power train 21 times before this, most recently in February 2020 as 20V080000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 6 model years the campaign names. Their owners have filed 314 complaints with NHTSA, 173 of them before this campaign was filed. 78 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2014, 6 years before this filing.
The vehicles on this campaign carry 7 other recalls published here, the newest being: 25V876000 (equipment adaptive/mobility), 25V720000 (engine and engine cooling), 25V552000 (back over prevention), 23V301000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Prime-Time Specialty Vehicles with NHTSA on October 15, 2020 as campaign 20V582000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-10-15.
Independent developer and analyst