Recall · 23V301000
Chrysler recalled the RAM Promaster over power train
165,503
Vehicles covered
1
Model
3
Model years
April 27, 2023
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
- What it can cause
- A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
- What the dealer does
- Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 165,503 vehicles this is a bigger campaign than 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2021, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the power train 24 times before this, most recently in April 2023 as 23V265000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 207 complaints with NHTSA, 68 of them before this campaign was filed. 45 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in July 2019, 3 years before this filing.
The vehicles on this campaign carry 12 other recalls published here, the newest being: 25V876000 (equipment adaptive/mobility), 25V720000 (engine and engine cooling), 25V552000 (back over prevention), 24V416000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on April 27, 2023 as campaign 23V301000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-04-27.
Independent developer and analyst